Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AXLE HUBS | |||||
| 007R | 03/01/2001 | 619141 | This bulletin provides information on a change to the sportage 4wd hub seals. *tt | 05/15/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 04/21/2009 | 50000 | 1 | |
| My kia began having electrical problems about 3 years ago. long story made short: the dealer wanted me to pay $3000 plus for it had all its electrical system melted down. i found a recall and after a battle with the dealer and manufacturer i got it fixed when i found out there was a recall. next nightmare: july 2008 no one died luckily. i lend my car to a friend and he is driving his 2 year old daughter and the car falls to the ground. axle broke down, wheels spun inwards and kia is not working again. luckily these friends were going at 20 miles an hour otherwise they would not have told the story. got it fixed cost me $$ apparently it was a defective kia part center link replaced. have the part still in my car as a nice memory. final nightmare: april 2009 i was the main character: again the axle feels weird and clicks when i turn. problem: tie rod is broken. different than the previous time but related to the previous problem. luckily was not on the freeway at high speed otherwise would not be telling this story. in short: this is a safety hazard! kia needs to recall this defect urgently. my friend and kid and i could have got killed in an accident literally. fortunately we both were driving at very low speeds and could manage this problem with no one getting injured? kia needs to make these cars safer and prevent future accidents please!! be responsible not only with your new cars, take pride on your brand and fix the old junk you created!! *tr | |||
| 11/15/2000 | 11000 | ||
| Transmission went outand it shouldn't of car is only 3years old. | |||
| 12/01/1999 | |||
| Electrical lights, equipment, power train all are malfunctioned. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 01/28/2008 | 86000 | 4 | 12/12/2007 |
| Tl*the contact owns a 2000 kia sportage. since purchasing the vehicle, the contact has paid for numerous repairs. before driving the vehicle off the lot, she noticed a large puddle of oil underneath the vehicle. the dealer repaired the failure. the following week, while driving 55 mph, the vehicle began to shake severely. the dealer rotated the tires, but the shaking persisted. thirdly, a tire blew out and had to be changed. in addition, the vehicle began leaking transmission fluid and a new transmission line was installed. lastly, the windshield wiper motor stopped working and the entire driver's side glass caved in on the contact, but did not break. there were no injuries. currently, the glass will not roll up or down. the failure mileage was 86,000. updated 1/5/09 *cn the gas tank was falling apart. a shield was needed to rectify the problem. the drivers window was inoperative. the radiator was leaking. the vehicle was out of alignment. the vehicle would not start. the consumer discovered the cable had melted. updated 01/09/09*jb | |||
| 09/10/2005 | 4 | ||
| Incidents: 2000 kia sportage automatic transmission slippage - i (and at least two other kia sportage owners i have talked with) have experienced slippage in the automatic transmission. we were all told that no problem could be found but we have all continued to experience the problem from time to time. *nm | |||
| 07/01/2004 | 50000 | 4 | 06/22/2003 |
| Dt: first got car seemed to drive good, but in the winter the 4-wheel drive didn't work. kia fixed it, and this happened again, kia fixed it again. this seemed to happen when in high speeds and then slowing, the wheels would shake. at the first attempt to fix it, kia dealer said they changed the kit that puts it into 4-wheel drive. on the second attempt to fix it, they didn't know what they did, but it had to do with 4-wheel drive. at third attempt kia said the hoses were clogged. took hoses off and cleaned them and put them back on. also, said there was a new kit into the cars, but he did not put it into consumer's car. he assured consumer that the car would be fine. about three months later the 4-wheel drive and transmission iwere not working right. the last time this happened the front wheeles locked up and slid.*ak *jb | |||
| 06/05/2003 | 37600 | 2 | |
| While driving my sportage, i accidentally hit the gear control on the floor. to my surprise, it moved forward from the drive position to the neutral position. i found an isolated street and tested it again and it happened again. the gear handle does not properly lock into each position as it should. the safety button on the gear lever does not provide any sort of protection. i did not want to damage my car by testing to see if i could shift from drive into reverse using this newly-found problem. i'll leave that one to the automotive professionals. please investigate this problem and determine if this is an isolated case or a vehicle design flaw. thanks for your help! *nlm | |||
| 05/20/2002 | 08/01/2000 | ||
| No summary listed for above vehicle. *ak | |||
| 01/01/2000 | |||
| There was a noise coming from transmission. vehicle had trouble slipping into the next gear. contacted dealer.*ak | |||
| 09/01/2000 | 09/01/2000 | ||
| When starting vehicle, it runs rough and almost stalls. when driving vehicle, it hesitates and bucks, has total loss of power in 1st and 2nd gear. this problem does not happen all the time, but does happen frequently. has been to the dealership and they cannot locate problem. car has lost power several times while entering traffic causing a potential accident. *ak | |||
| 08/23/2000 | 3 | 11/01/1999 | |
| Car has lost power in 1st and 2nd gears, engine light comes on, car smokes, replaced two 02 sensors, tapping noise under hood when start engine, car would not start, once started had gas smell, and blew smoke out exhaust | |||
| 03/29/2000 | 4 | 10/01/2000 | |
| On four occasions while traveling at highway speed of 60 mph or more, transmission jumped out of gear into neutral. vehicle been in/out of dealer shop on four occasions, and nothing could be found. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 07/06/2002 | |||
| While driving 4-wheel drive did not function.*ak | |||
| 2 | |||
| Consumer stated the four wheel drive failed twice. *yh | |||
| 10/03/2000 | 4 | 08/02/2000 | |
| Consumer complains of dysfunctional 4-wheel drive. manufacturer has been contacted. *tt | |||
| 11/12/2001 | |||
| While putting vehicle into four wheel drive it would not lock into place, and vehicle would not be on four wheel drive even though light inside turned on, showing four wheel drive on. contacted dealer and the dealer is not willing to do anything.*ak | |||
| 06/04/2001 | 1 | 08/01/2000 | |
| Had to have rotors and pads replaced for 2nd time in 23000 miles. while brake job was being performed they found out that both bearing seals were completlely gone. removed tires and hubs to find hubs completely contaminated with corrosion. right front wheel was about to fall off. 4-wheel drive was also inoperative. replaced both hus to include both rubber vacuum lines, four wheel solenoid and vacuum canister because of contamination. car drove fine for 3 days , now it has a loud squeel and front end vibration when applying brakes at a normal breaking speed of around 45 mph. service dept. could not duplicate problem....i will be returning vehicle back for further service immediately. there is now a groove in left front rotor after only about 400 miles of wear. | |||
| 4-wheel drive feature does not operate, warning light comes on, indicating that system is working. but 4 wheel drive does not engage, cause unknown. please give any further details. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| 06/16/2001 | 1 | 12/12/2000 | |
| Consumer had vehicle parked in gear with parking brake not on, and vehicle rolled back. vehicle was not running. has not contacted dealer. *ak *slc | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 01/14/2004 | 10000 | 4 | |
| Rotors and pads were replaced every 10,000 miles. the last time vehicle was repaired the rotors/pads and calipers were replaced. consumer stated brakes were replaced three times. dealer claimed there was nothing wrong with the vehicle. also dealer replaced left and right axles. *ak | |||
| 11/25/2003 | 54000 | 1 | |
| While driving, the consumer heard a loud clunking noise coming from the rear of the vehicle. the dealerships mechanic informed the consumer that the problem was pertaining to the rear axle, but the mechanic was unable to resolve the problem. *jb | |||
| 06/12/2001 | |||
| While driving 65 mph heard a grinding sound from left front wheel. then, 3 loud clicks. she pulled over to check wheel, and was able to move left front tire back and forth with both hands about 2 inches. she then drove at a slow speed to nearest dealer. dealer replaced dust boots on both front wheels/ replaced bearings, and both ends of axle. on the way home after this repair, vehicle made same noise again. vehicle at dealer at this time. dealer stated this was a known problem on 2000 sportage.*ak | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||
| 06/04/2001 | 1 | 08/01/2000 | |
| Had to have rotors and pads replaced for 2nd time in 23000 miles. while brake job was being performed they found out that both bearing seals were completlely gone. removed tires and hubs to find hubs completely contaminated with corrosion. right front wheel was about to fall off. 4-wheel drive was also inoperative. replaced both hus to include both rubber vacuum lines, four wheel solenoid and vacuum canister because of contamination. car drove fine for 3 days , now it has a loud squeel and front end vibration when applying brakes at a normal breaking speed of around 45 mph. service dept. could not duplicate problem....i will be returning vehicle back for further service immediately. there is now a groove in left front rotor after only about 400 miles of wear. | |||
| 06/12/2001 | |||
| While driving 65 mph heard a grinding sound from left front wheel. then, 3 loud clicks. she pulled over to check wheel, and was able to move left front tire back and forth with both hands about 2 inches. she then drove at a slow speed to nearest dealer. dealer replaced dust boots on both front wheels/ replaced bearings, and both ends of axle. on the way home after this repair, vehicle made same noise again. vehicle at dealer at this time. dealer stated this was a known problem on 2000 sportage.*ak | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||
| 04/11/2002 | 28440 | 3 | 11/01/1999 |
| While driving, the driveshaft made a loud noise and broke. when this occurred, the consumer pulled over and called a towing company. the dealership replaced the driveshaft, but it failed again. *ak the drive shaft was replaced three times within three years. the vehicle would make rattling sounds that would get louder and the vehicle became too loud to drive. the service dealer found the center bolt stripped, the sop propeller was replaced for noise, the brake light was on due to 25% left on the pads and the transmission seal was replaced due to leaking. *sc *jb | |||
| POWER TRAIN - AXLE HUBS | |||
| 12/15/2006 | 65000 | 1 | 11/17/2005 |
| The 4-wheel drive on my kia sportage 2000 has stopped working. my mechanic identified the problem with the knuckle/hub assy w/o abs (part # qk081-33-020-dq). it's a system that works by air pressure to engage the 4x4. the defect with this part is that air leaks out of it and causes the 4x4 to stop working. kia has made a new version of this part (part # qk082-33-020-eq) that corrects the issue by double sealing the air pressure leak. they are not however willing to make the repairs free of charge, which i think they should. the reason why this is a safety issue is because this car has rear wheel drive and we live in utah where it snows every winter. rear wheel drive vehicles in snow-covered roads are useless and cannot be controlled. we purchased this vehicle for the 4x4 factor that made a huge difference in snowy weather. we are very disappointed with the fact that the company is not taking responsibility to correct the issue free of charge, especially since this is a manufacturers defect and a major safety issue in this kind of weather. i would also like to note that this defect was also in the 98, 99, 00 and 01 models of this car. unfortunately for me i didn't find out about this until after the part broke. currently we are not driving this vehicle when the roads are covered with snow. we cannot afford to buy the $800.00 part + labor fees. i was told by kia customer service that recalls are only made when your company determines that the vehicle is unsafe because of the defect. i don't know if my single report will make a difference but i would just like to make you aware of the situation with this vehicle. *jb | |||
| 12/12/2005 | 5400 | 5 | 10/01/2005 |
| Tires became bald three months after i bought the car, brake pads and rotor needed replacing. the gas lever has been and is broke again. hubs were replaced the first time, seals were replaced second time. the heat shield needs to be replaced right now. passenger side window moves very slow. timing belt replaced early. brake light comes on whenever i applied the brakes. i went to an auto dealer and had them check out the brakes. they told me that the master brake cylinder was leaking badly. *nm | |||
| 62500 | 3 | ||
| Consumer complained about a transfer case problem. also, rear driveline was bent, and hubs were contaminated. *ak | |||
| 01/13/2003 | 17493 | 1 | 10/30/2000 |
| Kia sportage was making a metal on metal banging sound intermittently while normal opertion in 2 wheeel drive. kia dealer found one front wheel hub and vacumm line were locked to engage 4 wheel drive. hubs and line were replaced however there is a national stock outage on update kit for a recall by kia. already have waited 3 weeks for parts. can not get information from kia on when parts will be available. many other kia owners also on waiting list for parts with the same problem at brenner dealership in harrisburg, pa. can not use 4 wheel drive until parts are installed. | |||
| 06/04/2001 | 1 | 08/01/2000 | |
| Had to have rotors and pads replaced for 2nd time in 23000 miles. while brake job was being performed they found out that both bearing seals were completlely gone. removed tires and hubs to find hubs completely contaminated with corrosion. right front wheel was about to fall off. 4-wheel drive was also inoperative. replaced both hus to include both rubber vacuum lines, four wheel solenoid and vacuum canister because of contamination. car drove fine for 3 days , now it has a loud squeel and front end vibration when applying brakes at a normal breaking speed of around 45 mph. service dept. could not duplicate problem....i will be returning vehicle back for further service immediately. there is now a groove in left front rotor after only about 400 miles of wear. | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| While coming to a stop at 10mph driver tried to down shift and vehicle would not go into gear. dealer said vehicle needed a new transmission/ clutch. *ak | |||
| POWER TRAIN - DRIVELINE | |||
| 62500 | 3 | ||
| Consumer complained about a transfer case problem. also, rear driveline was bent, and hubs were contaminated. *ak | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 11/01/2000 | 1 | 11/01/1999 | |
| Front driverside door won't open and all doors lock without warnings with slightest movement of car. car failed first vt saftey inspection nov. 00 because severe defect with wheel bearings - brakes pads and rotors replaced with adjustments neccesary to wheel bearing as very loose. four wheel drive checked in november by kia due to possible hub failure, found no problem. first time using 4wh dr, failed had to be towed to dealership (dec 00) all 4wh dr equipment replaced. | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 04/11/2002 | 28440 | 3 | 11/01/1999 |
| While driving, the driveshaft made a loud noise and broke. when this occurred, the consumer pulled over and called a towing company. the dealership replaced the driveshaft, but it failed again. *ak the drive shaft was replaced three times within three years. the vehicle would make rattling sounds that would get louder and the vehicle became too loud to drive. the service dealer found the center bolt stripped, the sop propeller was replaced for noise, the brake light was on due to 25% left on the pads and the transmission seal was replaced due to leaking. *sc *jb | |||
| 28000 | 1 | ||
| While driving at 65 mph there was a noise from the left front tire, then the brakes locked up. front tire almost came completely off the vehicle. dealership indicated that this was caused by a manufacturing defect in the front wheel drive.*ak | |||
| 03/20/2003 | 40852 | 4 | 10/28/2002 |
| My 2002 kia started leaking transmission fluid, i went to kias repair shop four different times in three different states and the problem still exists. after the fourth time of being in the shop the one dealership told me that i have a bent or dented drive shaft, even though i have only had the vehicle for six months. and i have never hit anything, taken the vehicle off road or ran over anything to dent or bend this drive shaft. the dealership notified me this was an impact problem and that it is not covered under warranty and that i would have to replace the drive shaft at a cost of approximately. $800. i just bought the car six months. ago and i don't feel i should be liable for damages that were not caused by myself. my doors also lock by themselves repeatedly and all four dealers said they fixed the problem but they still lock by themselves. the engine runs like the car is about seven or eight years old. *jb | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 01/04/2010 | 118125 | 1 | |
| I own a 2000 kia sportage ex [4x4] and add i done more research on this i never would've purchased it. like all sportages apparently the 4wd doesn't work. i live in cleveland ohio and we normally get 6months of snow. there is no way i can drive a vehicle with only rear wheel drive. it's incredibly dangerous and a safety hazard because the back wheels always spin out during bad weather conditions. kia has been aware of this problem for years and hasn't recalled this unsafe vehicle for some strange reason. i won't complain about some of other minor defects of this suv, but something has to be done about the faulty 4wd!!!! recently i got stuck in 2inches mud in my backyard and it took 4 hours of rocking, lifting the suv with a jack and 2x4's, and clever idea's to get unstuck. keep in mind i recently purchased 4 brand new tires and had the suv in 4wd the entire time. this is a major fault of kia that shouldn't be ignored!!! *tr | |||
| While coming to a stop at 10mph driver tried to down shift and vehicle would not go into gear. dealer said vehicle needed a new transmission/ clutch. *ak | |||
| POWER TRAIN - MANUAL TRANSMISSION - COLUMN SHIFT ASSEMBLY | |||
| 06/16/2001 | 1 | 12/12/2000 | |
| Consumer had vehicle parked in gear with parking brake not on, and vehicle rolled back. vehicle was not running. has not contacted dealer. *ak *slc | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 06/03/2010 | 2 | 09/01/2000 | |
| 2000 kia sportage. consumer states several problems with vehicle *tgw the consumer stated he had problems with the 4-wheel drive not operating properly. when the 4-wheel drive would engage, it would cause tremendous friction which caused the vehicle to slow down drastically. also, when it was engaged in a turning mode, the front gear would slip. the gas tank shield was three quarters of the way rotted due to rust and there seemed to be minor gas seepage under what was left of the tank shield. the chassis frame rails, both rear sides were approximately 85% rotted out by rust. the consumer was informed by several repair shops that the rails could not be repaired due to the fact that there was very little good metal to repair and strengthen the vehicle frame. *jb | |||
| 12/15/2006 | 65000 | 1 | 11/17/2005 |
| The 4-wheel drive on my kia sportage 2000 has stopped working. my mechanic identified the problem with the knuckle/hub assy w/o abs (part # qk081-33-020-dq). it's a system that works by air pressure to engage the 4x4. the defect with this part is that air leaks out of it and causes the 4x4 to stop working. kia has made a new version of this part (part # qk082-33-020-eq) that corrects the issue by double sealing the air pressure leak. they are not however willing to make the repairs free of charge, which i think they should. the reason why this is a safety issue is because this car has rear wheel drive and we live in utah where it snows every winter. rear wheel drive vehicles in snow-covered roads are useless and cannot be controlled. we purchased this vehicle for the 4x4 factor that made a huge difference in snowy weather. we are very disappointed with the fact that the company is not taking responsibility to correct the issue free of charge, especially since this is a manufacturers defect and a major safety issue in this kind of weather. i would also like to note that this defect was also in the 98, 99, 00 and 01 models of this car. unfortunately for me i didn't find out about this until after the part broke. currently we are not driving this vehicle when the roads are covered with snow. we cannot afford to buy the $800.00 part + labor fees. i was told by kia customer service that recalls are only made when your company determines that the vehicle is unsafe because of the defect. i don't know if my single report will make a difference but i would just like to make you aware of the situation with this vehicle. *jb | |||
| 10/29/2004 | 44615 | 3 | |
| Consumer's vehicle has a rusted gas tank and a bad fuel pump. *ts the vehicle was taken to the dealer but the manager stated that toyota no longer does repair on kia vehicle. the oil pan rusted causing an oil leak. oil leaked from the speed sensor and oil seal. the 4 wheel drive was inoperative due to an outdated hub kit. the vehicle's check engine light illuminated. the technician found that the #3 cylinder was misfiring. *nm phone interview update (oct 31, 2005): the repair shop personnel (dave @ thetford's auto center @ 607-433-0319) indicated that the tank was rusted and was leaking from the seam. in addition, the fuel supply or return line was rotted at the fuel tank connection; fuel was leaking whe the fuel pump was turned on. | |||
| 07/31/2005 | 80000 | 4 | |
| Dt: a 2000 kia sportage station wagon. the bottom of the vehicle rusted. the fuel tank had a hole in it. while the consumer was driving on the highway the fuel had slowly leaked out. the consumer was unaware of this until she drove vehicle home and noticed that there was fuel under it. consumer took vehicle to a local fuel station; they told consume rbecause there was no one to work on it to bring it back the next day. she had the vehicle towed to them the next day. they replaced the fuel pump, tank, lines, and everything on the bottom of the vehicle. the fuel had leaked all over the bottom of the vehicle and made it hard to fix the vehicle. the mechanic told her that they had the same problem with other kiaes concerning this. the consumer is very concerned with the safety of this. the mechanic said he had no trouble getting the tank, he figured that it might be a common problem with them. previously they replaced the 4 wheel drive unit. *ak | |||
| 01/01/1901 | 1 | ||
| 2000 kia sportage. 4 wheel drive failed to engage.***no answer required***. *mr *tt *nm | |||
| 07/01/2004 | 50000 | 4 | 06/22/2003 |
| Dt: first got car seemed to drive good, but in the winter the 4-wheel drive didn't work. kia fixed it, and this happened again, kia fixed it again. this seemed to happen when in high speeds and then slowing, the wheels would shake. at the first attempt to fix it, kia dealer said they changed the kit that puts it into 4-wheel drive. on the second attempt to fix it, they didn't know what they did, but it had to do with 4-wheel drive. at third attempt kia said the hoses were clogged. took hoses off and cleaned them and put them back on. also, said there was a new kit into the cars, but he did not put it into consumer's car. he assured consumer that the car would be fine. about three months later the 4-wheel drive and transmission iwere not working right. the last time this happened the front wheeles locked up and slid.*ak *jb | |||
| 12/22/2004 | 69000 | 1 | 09/10/2000 |
| When engaging from two-wheel drive to four wheels drive vehicle remains in two wheels drive. dealer was notified, and informed the consumer that this vehicle was not covered under a recall.*ak | |||
| 62500 | 3 | ||
| Consumer complained about a transfer case problem. also, rear driveline was bent, and hubs were contaminated. *ak | |||
| 12/01/2002 | 26041 | 1 | |
| Dash lights indicated vehicle was in 4wd, vehicle slid backwards. *ts | |||
| 10/01/2003 | 55000 | 8 | 07/15/2001 |
| Auto surges and accelerates while traveling highway speeds. have had several close calls / near accidents. dealer cannot duplicate and therefore will not do anything. manufacturer has been contacted and said there is nothing they can do nothing to fix - if dealer can not duplicate. have brought in to dealer 2 times. what happens when this causes an accident/injury/ or worse? how can they duplicate it then? please note have had other failures-cooling fan fell off and ruptured radiator, 4 wheel drive has failed several times. *jb | |||
| 11/14/2002 | 18974 | 0 | 09/20/2000 |
| Replaced 4 wheel drive with update and replaced front brake pads. *nlm | |||
| 02/10/2003 | 18000 | 4 | 08/28/2000 |
| The 4wd of my vehicle has stopped working on several occasions. however, it was not noticed until after i had been in a circumstance whereas the 4wd was needed such as snow and ice. one once occasion i narrowly avoided an accident and became stuck. i have had the vehicle submitted for repairs at the dealership and subsequently informed the repairs were required due to a malfunctioned vacuum line. the repairs were required three times before i finally returned the vehicle and demanded a more thorough investigation of the problem. i was then informed parts would need to be ordered for correction of the deficiency. i have still not received the vehicle back from repairs. | |||