Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 09/07/2012 | |||
| The chassi, and the auto body for this particular vehicle is not safe deteorizet and complete hoden i just tolk the car to the mecanic when was find out. we believe that is manufacture problems. | |||
| SERVICE BRAKES, AIR - ANTILOCK | |||
| 07/01/2000 | |||
| No summary | |||
| SERVICE BRAKES, AIR - DISC - ROTOR | |||
| 10/16/2002 | |||
| While driving 50 mph had extended stopping, contacted the dealer the dealer replace the rotors, consumer states that less than 10,000 miles the rotors had to be replaced again. mr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 07/27/2012 | 120005 | 1 | |
| (1) noticed that the fuel tank shield is severely rotted out and is barely connected. (2) smell fuel vapors periodically while in the vehicle. (3) fuel tank appears to be rusting, afraid to mess with tank in fear of disturbing the rust and rupturing a hole in tank. (4) brake lines were so severely rusted in one area that it blew a hole in the line and prevented the vehicle from stopping and required the prompt action for repair. other brake lines look like they may fail in near future. (5) steel portion of power steering line rusted out and blew fluid everywhere preventing the ability to turn the wheel while driving. (6) the frame has heavy rust scale and appears to be rotting in several place. (7) paint is starting to bubble which is indicating body is rusting under paint job. this is a 12 year old vehicle with very bad rotting of metal from salt corrosion. have never seen this much rust on 20+ old vehicles that are in the same northern regions of the us. *tr | |||
| 10/24/2011 | 74680 | ||
| Some of the major problems include the following;fuel tank leak,heavy rust,frame rusted out.took it to a kia dealership&was told i needed to have the fuel pump,tank&sensor replaced.per the advisor at the kia dealership,my car did pass inspection in regards to theextended warrantyon the fuel tank.i was charged approx.$800 for the repairs due to it being only 1 yr past the time for kia to cover the the repair.i am under the mileage.the kia dealership gave me a list of additional repairs needed.one of them beingframe rusted out in rear requires immediate attentionthey did no explain any of this to me! my car started to jerk&shake while slowly stepping on the brakes as i prepared to stop at a red light,it was difficult to bring the car to a complete stop:'( it made a loud noise as if something had fallen of of my car.per the mechanic that i had to get my car towed to,i need to find a good welder to repair all of this rust asap.he stated that this is very unsafe and this causes me to have no control of my car.the kia dealership sold me $800 worth of work while knowing/not telling me that my car was unsafe to drive:( who does that?! i have had so many problems with this car:( i didn't list all of them. from little things to major. i feel so unsafe driving it.i only wish that people truly cared & tried to picture how they would feel if this had happened to them or their family/friends. i am currently laid off and searching for work .i have been laid off 2x within the past 2 yrs, first time was right after i purchased my condo. i'm trying to tell myself to just breathe and keep the faith. it is going to be a much more difficult road to face now without a car:'( i tried to explain my situation,safety/concern issues and hardship to kia customer care, but they will not help with anything nor will the dealership. toyota stepped up, what will it take for kia to?? | |||
| 07/01/2011 | 114000 | ||
| Brakes not working properly.,when you step on brake you can feel the brake or tire spending and your car is still rolling when your are stepping on the brake. engine, turning the car engine on and off. when you start the engine the engines clicks but does not start. its not the transmission. i have replaced the battery several times but still the same problem. | |||
| 03/16/2007 | 10000 | ||
| The contact owns a 2000 kia sportage. hi, i'm really not sure what category my situation falls into but i'm really upset. my wife and i smelled gas coming from the rear of our kia. i thought it was from a faulty gas cap which i replaced. the problem persisted and when i brought the car in for it's next oil change i had it checked out. the mechanic told me that the gas tank and the shield were corroding. he explained to me that kia has had this on going problem for sometime and that the tank with it's parts were defective. that there was a recall and to contact kia. first i went online to research to see if there was a recall and there is. i then contacted kia headquarters and was told to take it to a kia dealership to have it checked out.that there was a recall. i did just that.. i brought it to loman ford kia in woodbridge nj. here's where it gets confusing. i left my kia there and later on that day they called me. they told me that the tank and shield needed to be replaced, but that it wasn't covered. being very confused i said that i spoke to kia and i was told of the recall problem. he told me that i was not covered by the recall because my warranty expired which was 100,000 miles or ten years. i have 173,000 miles. he said that the recall is only acknowledged if the car is in warranty. i told him thats a bunch of crap. i said it's been recalled by the dealer and the dealer is responsible for the replacement free of charge regardless of warranty thats the purpose of a recall. he again said it's not covered. hope you can help me. very truly your's.. richard weintraub 732-609-6260 from nhtsa web site. close window | |||
| 10/17/2006 | 1 | ||
| Rotors were bad upon purchase, dealer replaced them for free only because the service rep. knew my deceased husband. i was driving on the freeway at a speed of about 65 mph, when the truck died at 87,000 miles. i was almost hit several times. the timing belt broke-something that was replaced a couple months prior by the dealer. my water pump and pulleys and belt were replaced for about 700 dollars less then dealer originally charged me. the dealer since has repaid for their incorrect belt size--belt was incorrect for my truck. dealer installed struts broke after about 25 miles of usage--dealer claimed that i drove my truck over speed bumps rough--hahaha. than, i guess is such a bad ca smog law, the check engine light for 2 years plus still will not go off. i passed all emissions for my smog check, but the check engine light keeps failing me. i had the heat plate removed and the exhaust manifold was cracked and it froze my upper o2 sensor--repair done by personal mechanic with parts that i purchased online for about 1/3 the price of the dealer parts and work done. ok, i thought the light would come off..it didn't. i have to change the other o2 sensor. also my brake sensor for abs brakes--that i don't have--went out and now i have to override the system with an ice-pick. you would think that would be a problem but it isn't. the failure of the brake sensor causes not only for the gear box to lock, it is also responsible for the turn signals--they are on the same fuse system. my truck has about 135k miles and for the most part runs great, just minor issues that my personal mechanic has fixed and repaired for free because my truck is a test truck for the other kia's that come in for work and the dealer can or will not trouble shoot. oh and get this, i take the truck in for the seat-belt replacement during the recall, dealer told me that i have to pay for the work and the parts are free. that was not part of the paperwork i got in the mail. *nm | |||
| 08/06/2006 | 20 | ||
| Power locks go on and off by themselves. power windows don't work , then suddenly works. computer failure with brakes. *nm | |||
| 12/12/2005 | 5400 | 5 | 10/01/2005 |
| Tires became bald three months after i bought the car, brake pads and rotor needed replacing. the gas lever has been and is broke again. hubs were replaced the first time, seals were replaced second time. the heat shield needs to be replaced right now. passenger side window moves very slow. timing belt replaced early. brake light comes on whenever i applied the brakes. i went to an auto dealer and had them check out the brakes. they told me that the master brake cylinder was leaking badly. *nm | |||
| 11/15/2000 | 11000 | ||
| Transmission went outand it shouldn't of car is only 3years old. | |||
| 1500 | 1 | ||
| Between 1,500-2,000 miles consumer notices a grinding noise coming from the brakes. the dealership has replaced the brakes. *ak | |||
| 02/28/2003 | 32382 | 1 | |
| The brakes failed on the vehicle. *jb | |||
| 02/24/2003 | 1 | ||
| The vehicle only got 80 miles to a half tank of gas, and the brakes collected an excessive amount of brake dust.*jb | |||
| 07/19/2002 | 3 | 10/01/2000 | |
| The vehicle experienced problems with the radio. *slc there were also problems with the power steering and on another occasion the consumer heard a clunk noise and found that there were no brakes as the consumer pulled out of a parking lot. the consumer feels that the vehicle should be replaced. *scc | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 09/14/2004 | 1 | 06/09/2001 | |
| Back brakes look up and there's a grinding noise. truck has been looked at twice and salerno duane can't find the problem . i have been with out my truck as of 9/14/04 and today i had too pay $95 too have a machine find the problem this is a problem that needs to be look into further with kia i am not the frist one that this has happen too.*ak | |||
| 09/18/2002 | 2 | 05/01/2000 | |
| No summary listed for above ehicle. *ak | |||
| 05/18/2001 | |||
| Brakes lock up, and there's a grinding noise. vehicle glides all over road.*ak | |||
| 11/10/2000 | 0 | ||
| Consumer was traveling about 22mph on a side road. there were vehicles parked ahead of her vehicle. consumer applied brakes, and vehicle slid into them. upon impact, airbags went off, driver and passenger were hurt. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 07/19/2002 | 1 | 10/01/2000 | |
| While pulling out of a parking lot, consumer applied brakes, there was a clunk sound and there were no brakes, consumer had to pull the emergency brake in order for the vehicle to stop. *slc | |||
| 1 | |||
| Consumer stated the brakes failed. *yh | |||
| 06/25/2001 | 1 | 11/01/1999 | |
| Engine stalls in traffic and loses power.took to dealer, hey cleaned engine, and problem reoccurred.*ak consumer stated the brakes were replaced after 2 months of owning vehicle, 2 oxygen sensors sensors were replaced, the thermostat was replaced, defroster was defective, the exhaust systems was replaced, and the windshield wiper flew off.*jb | |||
| 1 | 09/25/2000 | ||
| Consumer stated that she is experiencing uneven brake ware on the left side of the vehicle. *yd | |||
| 10/01/2001 | |||
| Brakes have been replaced four times. by the dealership mechanic. when traveling on highway there is a bumping noise coming from rear wheels. dealershp was aware of problem.*ak | |||
| 04/10/2001 | 1 | ||
| Was driving 5mph and pulling into a parking spot, applied the brakes which failed, and vehicle did not stop. had to slam on brakes in order for vehicle to slow down and then stop.*ak *slc | |||
| 1 | |||
| While driving rented vehicle from budget rental the steering and brakes failed causing the vehicle to crash throught a barb wired fence and into a field, the steering wheel did a 360 degree turn and brake would not stop the vehicle. nlm | |||
| 11/10/2000 | 1 | 09/12/2000 | |
| While driving at 30 mph there was a need for an emergency stop and vehicle began sliding when brakes were applied, striking another vehicle in rear. upon impact, air bags failed to deploy. dealer has not been contacted.*ak *slc | |||
| 06/01/2000 | |||
| Consumer starting having problems at 13,000 miles. had extended stopping distance. dealer stopped the noise but, engine check light still comes on.*ak | |||
| 1 | |||
| Intermittently when brakes are applied pedal goes to the floor, resulting in extended stopping distance. dealer has not been able to duplicate the problem. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 01/12/2004 | 10000 | 2 | 11/26/2000 |
| Car purchased new, nov 2000. now has 29k miles. has had brakes, pads & rotors replaced twice because of excessive wear and pulsating when stopping. done by dealer, who said common problem with the brakes on these small cars. now needs replaced again; doing same thing as before. also loses brake fluid, 1/2 pint every few weeks. now just had left front bearing siezed up; pulled car to left into oncoming lane of traffic (no impact with other vehicles). dealer replaced both front axles, spindles, bearings, etc., but denies this is common problem. however, checking other complaints on record, find both brakes and the bearings problem are evidently very common.*ak | |||
| 12/18/2000 | 4 | 08/01/2000 | |
| Brakes developed pulsation and vibration on application at any speed. dealer replaced front brakes and rotors to correct problem. problem continues to recur requiring replacement of same components. four failuires experienced in 31,000 miles and 24 months of driving. obviously a defective brake design.*ak | |||
| 06/05/2002 | 1 | 12/01/2000 | |
| Dealer reported that pads and rotors needed replaced at routeen 22,500mi. check-up. pads gone, rotors scored and beyond repair.*ak | |||
| 08/27/2001 | 1 | 08/01/2000 | |
| Brake pads needed replacement (told by dealer) and when they tried to replace them they found out the rotors needed replacement also. i only have 18000 miles on the car!! the pads shouldn't even need replacement, much less the rotors too!*ak | |||
| 3 | 12/01/1999 | ||
| We have gone through 3 sets of front brakes in just 32000 miles with normal wear and tear. dealer has replaced but has offered no reasonable explication for the continued wear. the first replacement at approximately 22000 miles included the rotors because the discs had eaten them. *ak | |||
| 06/04/2001 | 1 | 08/01/2000 | |
| Had to have rotors and pads replaced for 2nd time in 23000 miles. while brake job was being performed they found out that both bearing seals were completlely gone. removed tires and hubs to find hubs completely contaminated with corrosion. right front wheel was about to fall off. 4-wheel drive was also inoperative. replaced both hus to include both rubber vacuum lines, four wheel solenoid and vacuum canister because of contamination. car drove fine for 3 days , now it has a loud squeel and front end vibration when applying brakes at a normal breaking speed of around 45 mph. service dept. could not duplicate problem....i will be returning vehicle back for further service immediately. there is now a groove in left front rotor after only about 400 miles of wear. | |||
| 11/01/2000 | 1 | 11/01/1999 | |
| Front driverside door won't open and all doors lock without warnings with slightest movement of car. car failed first vt saftey inspection nov. 00 because severe defect with wheel bearings - brakes pads and rotors replaced with adjustments neccesary to wheel bearing as very loose. four wheel drive checked in november by kia due to possible hub failure, found no problem. first time using 4wh dr, failed had to be towed to dealership (dec 00) all 4wh dr equipment replaced. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 01/14/2004 | 10000 | 4 | |
| Rotors and pads were replaced every 10,000 miles. the last time vehicle was repaired the rotors/pads and calipers were replaced. consumer stated brakes were replaced three times. dealer claimed there was nothing wrong with the vehicle. also dealer replaced left and right axles. *ak | |||
| 03/11/2003 | 45443 | 3 | 10/17/2000 |
| The brake pedal traveled all the way to the floor while braking. the dealer replaced the caliper and the problem still existed. *jb | |||
| Brake caliper arm cracked, causing brake pads and rotors to prematurely wear. please give any further details. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 08/20/2002 | 1 | 04/01/2000 | |
| Dt: the contact owns a 2000 kia sportage. the contact states that she has had to replace the rotors, pads, and bearings twice on the vehicle. she did regular maintenance on her vehicle. the mechanic told her that it was a problem with kia because of the brakes failing. the first time she had to replace the parts was on august 20 2002. she has had to replace them again on may 16, 2005.*ak | |||
| 04/11/2002 | 28440 | 3 | 11/01/1999 |
| While driving, the driveshaft made a loud noise and broke. when this occurred, the consumer pulled over and called a towing company. the dealership replaced the driveshaft, but it failed again. *ak the drive shaft was replaced three times within three years. the vehicle would make rattling sounds that would get louder and the vehicle became too loud to drive. the service dealer found the center bolt stripped, the sop propeller was replaced for noise, the brake light was on due to 25% left on the pads and the transmission seal was replaced due to leaking. *sc *jb | |||
| 01/14/2004 | 10000 | 4 | |
| Rotors and pads were replaced every 10,000 miles. the last time vehicle was repaired the rotors/pads and calipers were replaced. consumer stated brakes were replaced three times. dealer claimed there was nothing wrong with the vehicle. also dealer replaced left and right axles. *ak | |||
| 01/12/2004 | 10000 | 2 | 11/26/2000 |
| Car purchased new, nov 2000. now has 29k miles. has had brakes, pads & rotors replaced twice because of excessive wear and pulsating when stopping. done by dealer, who said common problem with the brakes on these small cars. now needs replaced again; doing same thing as before. also loses brake fluid, 1/2 pint every few weeks. now just had left front bearing siezed up; pulled car to left into oncoming lane of traffic (no impact with other vehicles). dealer replaced both front axles, spindles, bearings, etc., but denies this is common problem. however, checking other complaints on record, find both brakes and the bearings problem are evidently very common.*ak | |||
| 11/14/2002 | 18974 | 0 | 09/20/2000 |
| Replaced 4 wheel drive with update and replaced front brake pads. *nlm | |||
| While driving their was a grinding noise from the brakes. consumer took vehicle into the dealership to have brake pads replace, and was informed at that time by the dealership that the front brake pad had fallen off the shoe and destroyed the rotor. the right front brake pad also fell apart when the dealership was removing it. ts | |||
| 11/15/2000 | |||
| Left front brake pads wore out excessively/ unevenly. dealer notified, and replaced pads. feel free to provide any further information.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 06/01/2005 | 5000 | 1 | 10/01/2000 |
| Dt: contact stated the rotors warped every 5,000-6,000 miles, . the rotors have been turned and have been replaced. the master cylinder has also been replaced. the service mechanic said that when the brakes were hot and water was applied to the brakes the rotors warped. the service manager suggested buying another brand of rotors. *ak | |||
| 08/20/2002 | 1 | 04/01/2000 | |
| Dt: the contact owns a 2000 kia sportage. the contact states that she has had to replace the rotors, pads, and bearings twice on the vehicle. she did regular maintenance on her vehicle. the mechanic told her that it was a problem with kia because of the brakes failing. the first time she had to replace the parts was on august 20 2002. she has had to replace them again on may 16, 2005.*ak | |||
| 01/14/2004 | 10000 | 4 | |
| Rotors and pads were replaced every 10,000 miles. the last time vehicle was repaired the rotors/pads and calipers were replaced. consumer stated brakes were replaced three times. dealer claimed there was nothing wrong with the vehicle. also dealer replaced left and right axles. *ak | |||
| 01/12/2004 | 10000 | 2 | 11/26/2000 |
| Car purchased new, nov 2000. now has 29k miles. has had brakes, pads & rotors replaced twice because of excessive wear and pulsating when stopping. done by dealer, who said common problem with the brakes on these small cars. now needs replaced again; doing same thing as before. also loses brake fluid, 1/2 pint every few weeks. now just had left front bearing siezed up; pulled car to left into oncoming lane of traffic (no impact with other vehicles). dealer replaced both front axles, spindles, bearings, etc., but denies this is common problem. however, checking other complaints on record, find both brakes and the bearings problem are evidently very common.*ak | |||
| 07/23/2003 | 10000 | 4 | 10/18/2000 |
| I have had the brake rotors repalced or resurfaced 4 times now. vehicle has recurring problem of brake pulsation due to warped rotors. originally i was told the rotors were defective and kia was replacing all rotors. now after several attempts to repair i am told this is not a defect but normal wear. i believe the front braking system is sub-standard and is prone to overheating which causes warping.*ak | |||
| 10/29/2000 | 0 | ||
| Front rotors went out three times. when applying brakes vehicle shook a lot.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - WHEEL CYLINDERS | |||
| 07/17/2003 | 30000 | 1 | 11/07/1999 |
| My car has only thirty thousand miles and the master brake cylinder is broken. i spoke to many automachenics and they all said that should not have have happen to the car at with only 30k. kia will fix it but only if i pay for it. this is a safety issue i keep my car in good condition and i shouldn't have to worry about my safety with a car that only has 30000. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 07/06/2001 | 04/01/2000 | ||
| Brake fluid has been continually leaking out, right now braking doesn't appear to be affected, but have to fill up reservoir at least once a week. nlm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 05/28/2002 | 13153 | 2 | |
| Tl*the contact owns a 2000 kia sportage. while driving approximately 35 mph, the brake icon illuminated on the instrument panel. the vehicle was taken to the dealer and they stated that the master cylinder failed. approximately 7 years later, the failure has recurred. the failure mileage was 40,000. updated 05/21/08 *bf updated 05/20/08 | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST | |||
| 04/28/2001 | 2 | 11/01/1999 | |
| When this front end system problem occurred while driving on the highway at approximately 60 miles per hour, i lost control of the vehicle and had to hold the steering wheel to try to gain control of the vehicle. it felt as though the car was being blown across the road as though a gusting heavy wind was pushing the car to the right side of the road and then it would feel as though the wheels were going to come off of the car. the power brakes also lost power and the brake pedal went all the way to the floor and would not stop the car, and the the steering became more difficult becaise the car was just pulling to the right. i was terrified at driving under these conditions and was able to get off the highway at a very slow rate of speed and was able to park the car in a parking garage until it was towed to a kia dealership in philadelphia pa. (value kia). the kia dealership then apparently fixed my car, but it was discovered that the dealer used old recalled parts to repair my car and the same problem occurred ten days later. the dealer in ohio. courtesy autoworld discovered upon my prompting them to check the work done at value kia, was discovered to be done improperly using bad unauthorized parts to repair my car at the time. this is a major defect with this vehicle which in my estimation can cause death or serious injury. the kia corp. needs to address this problem and also address the issue of using bad unauthorized parts to fix the original problem, because usung those parts only increased the chance of this happening to the vehicle. there may be thousands of cars on the road with this potentially life threatening defect.*ak | |||