Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
TSB-04411/01/201210050659Kia: uneven shifting gears and no start condition in power train control module (pcm). procedure for the inhibitor switch to have an inhibitor switch bracket installed on it. models 2010-2012 sportage, sedona. *p02/04/2013

Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN
06/28/201213500
 Tl- the contact owns a 2011 kia spotrage.the contact stated while attempting to accelerate from a stop sign, the vehicle took approximately 10 seconds to respond. the contact stated that the failure recurred later that day. the vehicle was taken to the dealer and the contact was awaiting repairs. the dealer advised that the pcm needed to be replaced. the vin was not available. the failure mileage was 13,500. kmj
06/28/2012
 Tl- the contact owns a 2011 kia spotrage with 13500 miles.the contact stated while attempting to accelerate from a stop sign the vehicle took about 10 seconds to respond. the contact stated that the failure happened later again that day. the vehicle has been take to the dealer and is awaiting repair. the dealer said that the pcm needs to be replaced. the vin was not available. bl
09/08/2011
 We have had our car in to be serviced five times and the problems are still not fixed. the first problem was that it was randomly hesitating and there were a few times we almost were in an accident because the car would not accelerate. on one occasion the car would not go past 40mph with the gas pedal floored, we took it in and were eventually told that the problem was fixed, after my husband provided a few service bulletins to the aloha kia service dept. (on our second trip in) each time we have had our car fixed the problems have returned with more problems sometimes immediately after, sometimes in a day or two. we have yet to be told what is wrong. the following are problems we are experiencing: randomly not accelerating, the vehicle locking up in park, loss of power, a rolling feeling while driving, whining noise, grating feeling in steering and gas pedal, shifting is really loud and takes longer than it should, brakes are not reliable sometimes there is little resistance in the pedal, we are getting 200 miles to the tank, you can feel a pattern of bumps while driving it is like smooth bump smooth bump bump smooth bump etc... ( i do not know how else to describe it and we have not been told what is wrong) on the last occasion my car was serviced i was told everything was fixed and all of the problems tied into the brake system, the computer had to re-learn what it should know. i drove for three miles before experiencing the problems again, and they are getting worse. i feel the service dept. does not want to address the real problem, there is a terrible defect with a major component(s) of this car. i have taken video of my instrument panel while driving to reflect the irregular shifting.
05/13/201118200
 Tl- the contact owns a 2011 kia sportage. the contact stated that the vehicle would lunge forward, slip gears and remain in fourth gear sporadically and without warning. the contact would have to turn the vehicle off and restart in order for the vehicle to perform normally. the vehicle was taken to the dealer for diagnosis, but the cause of failure was undetermined. the manufacturer was notified of the failure, but denied any assistance with repairs to the vehicle. the vehicle was not repaired. the failure mileage was 18,200 and the current mileage was 18,265. kmj
09/08/2011
 We have had our car in to be serviced five times and the problems are still not fixed. the first problem was that it was randomly hesitating and there were a few times we almost were in an accident because the car would not accelerate. on one occasion the car would not go past 40mph with the gas pedal floored, we took it in and were eventually told that the problem was fixed, after my husband provided a few service bulletins to the aloha kia service dept. (on our second trip in) each time we have had our car fixed the problems have returned with more problems sometimes immediately after, sometimes in a day or two. we have yet to be told what is wrong. the following are problems we are experiencing: randomly not accelerating, the vehicle locking up in park, loss of power, a rolling feeling while driving, whining noise, grating feeling in steering and gas pedal, shifting is really loud and takes longer than it should, brakes are not reliable sometimes there is little resistance in the pedal, we are getting 200 miles to the tank, you can feel a pattern of bumps while driving it is like smooth bump smooth bump bump smooth bump etc... ( i do not know how else to describe it and we have not been told what is wrong) on the last occasion my car was serviced i was told everything was fixed and all of the problems tied into the brake system, the computer had to re-learn what it should know. i drove for three miles before experiencing the problems again, and they are getting worse. i feel the service dept. does not want to address the real problem, there is a terrible defect with a major component(s) of this car. i have taken video of my instrument panel while driving to reflect the irregular shifting.
05/13/201118200
 Tl- the contact owns a 2011 kia sportage. the contact stated that the vehicle would lunge forward, slip gears and remain in fourth gear sporadically and without warning. the contact would have to turn the vehicle off and restart in order for the vehicle to perform normally. the vehicle was taken to the dealer for diagnosis, but the cause of failure was undetermined. the manufacturer was notified of the failure, but denied any assistance with repairs to the vehicle. the vehicle was not repaired. the failure mileage was 18,200 and the current mileage was 18,265. kmj
09/08/2011
 We have had our car in to be serviced five times and the problems are still not fixed. the first problem was that it was randomly hesitating and there were a few times we almost were in an accident because the car would not accelerate. on one occasion the car would not go past 40mph with the gas pedal floored, we took it in and were eventually told that the problem was fixed, after my husband provided a few service bulletins to the aloha kia service dept. (on our second trip in) each time we have had our car fixed the problems have returned with more problems sometimes immediately after, sometimes in a day or two. we have yet to be told what is wrong. the following are problems we are experiencing: randomly not accelerating, the vehicle locking up in park, loss of power, a rolling feeling while driving, whining noise, grating feeling in steering and gas pedal, shifting is really loud and takes longer than it should, brakes are not reliable sometimes there is little resistance in the pedal, we are getting 200 miles to the tank, you can feel a pattern of bumps while driving it is like smooth bump smooth bump bump smooth bump etc... ( i do not know how else to describe it and we have not been told what is wrong) on the last occasion my car was serviced i was told everything was fixed and all of the problems tied into the brake system, the computer had to re-learn what it should know. i drove for three miles before experiencing the problems again, and they are getting worse. i feel the service dept. does not want to address the real problem, there is a terrible defect with a major component(s) of this car. i have taken video of my instrument panel while driving to reflect the irregular shifting.
05/13/201118200
 Tl- the contact owns a 2011 kia sportage. the contact stated that while driving, the vehicle would lunge forward, slip and stay in fourth gear without warning. the contact would have to turn the vehicle off and back on for the vehicle to begin to perform normally. the vehicle was taken to the dealer for diagnosis, but was unable to determine the cause of failure. the manufacturer was notified, but denied any assistance with repair to the failure. the vehicle was not repaired. the failure mileage was 18,200 and the current mileage was 18,265. nw
10/22/2011
 Tl* the contact owns a 2011 kia sportage. the contact stated that the shift lock malfunctioned. the contact stated that the failure was once corrected but recurred recently. the failure prevented the vehicle from being placed in park. the vehicle was taken to the dealer and was told that the shift lock pressure switch needed to be replaced. the contact was concerned because he stated that the dealer advised him that the part would most likely fail again. the failure mileage was unknown.
10/22/2011
 Tl- the contact owns a 2011 kia sportage. the contact stated that the shift lock malfunctioned. the contact stated that the failure was once corrected but recurred recently. the failure prevented the vehicle from being placed in park. the vehicle was taken to the dealer and was told that the shift lock pressure switch needed to be replaced. the contact was concerned because he stated that the dealer advised him that the part would most likely fail again. the failure mileage was unknown. kmj