Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
09/10/201256991
 Its approx 57 degrees out. 6:30 am this morning went outside to start car came, back 10 minutes later to go to work and found a crack (which wasn't there when i started the car) from bottom left corner up to the top. on my way to work another crack started in the middle of the windshield. my car is 9 weeks old, no accident, no chips. when i called the car dealer they said call my insurance company it should be covered. i told them that i felt they should take care of it. they told me no. what will happen in the dead of winter? *tr
STRUCTURE - BODY
09/10/2011500
 Driving at approx. 35 mph, exiting the 405 s freeway in socal on the brookhurst n exit ramp, heard a loud pop. checking the front windshield, i see a long 13 inch crack in the glass at the top right hand corner, beginning at the edge of the windshield where it's connected to the car body frame and extending left toward the center of the windshield. after parking the car, i inspect the crack, which is completely smooth, indicating that it was not possible for a rock to have chipped or gouged the glass to start the crack. any glass dust was found at the edge of the windshield where the crack originated. clearly, a stress crack. this is a safety issue because if the front windshield were to crack or shatter unexpectedly during normal and safe operation of a moving vehicle, then that would certainly be a possible cause for an accident and/or injury to the driver and any passengers.