Krystal 28 2001
Model 28 made in 2001 by Krystal got 1 consumer complain as well as 1 recall. Consumer complaints with reference to suspension. . There was one recall concerning equipment .
Model 2001
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - OTHER - LABELS | ||||||||||||||||
| 01V384000 | KRYSTAL ENTERPRISES | from 03/01/1999 to 07/01/2001 | V (Vehicle) | 587 | MFR | KRYSTAL KOACH, INC | 12/13/2001 | 01/02/2002 | 571 | 120 | ||||||
| Defect Summary | Vehicle description: certain buses fail to comply with the requirements of federal motor vehicle safety standard no. 120, tire selection and rims for motor vehicles other than passenger cars. the tire placard label contains an incorrect recommended cold tire inflation pressure of 60 or 65 psi. the correct inflation pressure is 80 psi. | |||||||||||||||
| Consequence Summary | If the tires are under-inflated, it could reduce the tread life of the tire, and the tire could degrade to a point of allowing sudden air loss. | |||||||||||||||
| Corrective Summary | New labels will be provided to the owners. owner notification is expected to begin during december 2001. owners who do not receive the free label within a reasonable time should contact krystal at 1-800-845-4883. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION - REAR - SPRINGS - AIR SUSPENSION SYSTEM | |||
| 04/11/2007 | 4900 | 1 | 03/22/2007 |
| 2001 ford 550 shuttle bus, manufactured by krystal koach purchased in march 2007. this 26 passenger bus came from krystal with rear chassis(air ride, independent suspension) single wheels out of line. all mechanism welded in place, thus no adjustments. this bus had only 4800 miles on it when we purchased it in march 2007. had blowout on tire with only few miles on tire due to alignment. all other tires were wearing prematurely. after spending approximately 4000 dollars to correct this problem,(included replacing trunnions. bushings,etc.) we contacted krystal koach in berea, ca. only to be told they would not help because this was one of a kind bus built there and never went into production due to costs. we feel they(krystal)put an unsafe vehicle on the highway. our desire is to keep the bus, but we feel krystal should share in costs of repairs. can you help? thanks. *jb | |||