Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 01/02/2003 | 10000 | 1 | |
| Many problems. 1st. thermostat failure before 200 mile mark. replaced. coolant leaks. heater replaced, leaking coolant. engine sound like a diesel truck, never told what it was. sunroof broke 3 times. transmission replaced twice. steering column was not bolted correctly, steering wheel always off center. coolant still leaks... *tr | |||
| 01/25/2005 | 12000 | 1 | 08/09/2003 |
| 2002 freelander. used 1 quart of oil per 1000 mi. at 12000. new engine was put in. back window would not roll up. sunroof leaks. coolant blew everywhere. and the worst, while driving on a right curve, steering went out and was nearly a 3 car accident. dealership wants me to drive it without knowing why it's happening. *ak | |||
| STEERING - COLUMN | |||
| 05/26/2005 | 28945 | 1 | 11/18/2002 |
| May 26, 2005 while driving on a city street in orlando florida, the steering on my 2002 freelander s failed. i had the car towed to the dealer in orlando. on may 27, 2005 i was informed by the chief landrover technician that the bolts holding the steering column on the left side had sheered off. in later discussion i was informed that this has happened before. on june 7 i was informed by the senior technician that he could not safely repair the vehicle. on june 9 i was informed by the supervisor at customer service land rover america that a regional techinical director would have to determine if it could be repaired. i had no control on the vehicle at the time of the incident. i had been on the florida turnpike less than three hours prior to that in a rain storm avoiding semi tractor trailers. had this occured at that time i would not be filing this report. | |||
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||
| 10/19/2005 | 3504 | 1 | 08/19/2002 |
| I purchased a new 2002 land rover freelander from land rover new orleans (paretti) on august 19, 2002. since that time, the vehicle has had continuous problems. the power steering, transmission, transfer case (2), ird unit (2), front drive shaft, manifold chamber and other items have been replaced and the brake pads (2) have had to be changed. the vehicle only has 35,498 miles. after reviewing edmunds.com and other consumer resource sites, it appears that the problems that i encountered have also been encountered by others purchasing this vehicle. i have had 23 warranty claims on this vehicle and land rover north america, inc., as of january 2005, has paid in excess of $11,994.55 for repairs on a vehicle that had a purchase price of $30,603.77. the aforementioned amount does not include the costs of replacing the transfer case, ird unit, front drive shaft and manifold chamber in april 2005 or the replacement of the sun roof assembly in june 2005. neither the local land rover dealer nor land rover north america, inc. have been cooperative in dealing with me on this issue. *jb | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 11/10/2006 | 44235 | 1 | 11/23/2002 |
| The power steering system in my 2002 land rover freelander failed completely a week ago without any warning while i was driving on the street. *jb | |||
| STEERING - RACK AND PINION | |||
| 09/10/2007 | 82558 | 2 | 07/01/2007 |
| Tl*the contact owns a 2002 land rover freelander. while slowing down and turning at 10 mph, the steering rack made a loud crunching sound and the contact lost total steering control. the dealer stated that the rack and pinion failed. the rack had been replaced the previous year. the vehicle was repaired. the vin was unavailable. the current and failure mileages were 82,558. updated 01/09/08. *lj the consumer stated when returning to land rover dealer in knoxville they stated the vehicle had been in an accident, however the consumer body shop confirmed infact it had not been in an accident but the rack and pinion failed. updated 12/12/07 *tr | |||
| 11/17/2006 | 44237 | 1 | 11/23/2002 |
| After the steering system failed completely a week ago (reported separately, odi# 10173809), the land rover dealer in san francisco replaced the rack and pinion assembly. within 2 hours after i got the car back, the electric system failed completely while i was driving and the car stopped in the middle of traffic. *jb | |||