Land Rover Range Rover 2002
Model Range Rover made in 2002 by Land Rover got 22 consumer complains there are 3 investigations as well as 3 service bulletins. Consumer complaints with reference, among others things, to electrical system, engine and engine cooling and equipment. Technical service bulletines regarding equipment, steering and suspension. The car had one investigation (power train). The car has one 4.6 engine.
Model 2002
| Engine [L] | Cylinders | Transmission | Drive | Estimate MPG (city/highway/combined) | Unadjusted MPG (city/highway/combined) | Fuel | Fuel cost | Class | Release date |
|---|---|---|---|---|---|---|---|---|---|
| 4.6 | 8 | Lockup/automatic, 4 gears | 4 | 12/15/13 | 13.2801/19.2393/15.4309 | Premium | 1903 | SPEC PURP VEH - S.U.V. - 4WD |
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| 861403 | 12/05/2003 | 10005309 | Nav display inoperative in cold weather conditions. land rover new range rover also included. year unknown. *tt | 02/20/2004 | |
| STEERING | |||||
| 035701 | 03/07/2003 | 10002314 | Steering system groan. *tt | 08/20/2003 | |
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||||
| 600105 | 03/16/2005 | 10016661 | Air suspension diagnostic guidelines-incorrectly diagnosed eas system faults. *sc | 09/26/2005 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | ||||||
| PE07019 | LAND ROVER | 04/04/2007 | 08/15/2007 | FRONT DIFFERENTIAL/DRIVESHAFT FAILURE | ||
| In response to an information request (ir) letter sent by the office of defects investigation (odi), ford stated that the primary cause for the majority of the reported front differential/drive shaft failures is a misalignment of the joint between the two components.certain levels of misalignment may over time cause an uneven wear of the splines.continued wear of the splines may result in a shearing of the splines and the inability of the driveshaft to transfer torque to the front differential. to address the issue in the field, ford initiated a service campaign in june 2003 to correct the misalignment issue and, if necessary, replace the front drive shaft and/or differential.the service campaign covered model year (my) 2003 and my 2004 vehicles built from april 18, 2002 through july 3, 2003.in production, ford introduced a change to the lubricating grease of the joint in february 2003 and a change to the assembly plant alignment process in july 2003 to address the misalignment and wear issue. odi identified one crash related to the alleged defect.the crash involved a subject vehicle being struck in the rear after becoming disabled by a front differential/driveshaft failure and pulling to the side of the road. this preliminary evaluation has been upgraded to an engineering analysis (ea07-012) to further assess the scope, frequency and safety consequences of front differential/driveshaft failures in the subject vehicle population. | ||||||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | ||||||
| PE07019 | LAND ROVER | 04/04/2007 | 08/15/2007 | FRONT DIFFERENTIAL/DRIVESHAFT FAILURE | ||
| In response to an information request (ir) letter sent by the office of defects investigation (odi), ford stated that the primary cause for the majority of the reported front differential/drive shaft failures is a misalignment of the joint between the two components.certain levels of misalignment may over time cause an uneven wear of the splines.continued wear of the splines may result in a shearing of the splines and the inability of the driveshaft to transfer torque to the front differential. to address the issue in the field, ford initiated a service campaign in june 2003 to correct the misalignment issue and, if necessary, replace the front drive shaft and/or differential.the service campaign covered model year (my) 2003 and my 2004 vehicles built from april 18, 2002 through july 3, 2003.in production, ford introduced a change to the lubricating grease of the joint in february 2003 and a change to the assembly plant alignment process in july 2003 to address the misalignment and wear issue. odi identified one crash related to the alleged defect.the crash involved a subject vehicle being struck in the rear after becoming disabled by a front differential/driveshaft failure and pulling to the side of the road. this preliminary evaluation has been upgraded to an engineering analysis (ea07-012) to further assess the scope, frequency and safety consequences of front differential/driveshaft failures in the subject vehicle population. | ||||||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | ||||||
| PE07019 | LAND ROVER | 04/04/2007 | 08/15/2007 | FRONT DIFFERENTIAL/DRIVESHAFT FAILURE | ||
| In response to an information request (ir) letter sent by the office of defects investigation (odi), ford stated that the primary cause for the majority of the reported front differential/drive shaft failures is a misalignment of the joint between the two components.certain levels of misalignment may over time cause an uneven wear of the splines.continued wear of the splines may result in a shearing of the splines and the inability of the driveshaft to transfer torque to the front differential. to address the issue in the field, ford initiated a service campaign in june 2003 to correct the misalignment issue and, if necessary, replace the front drive shaft and/or differential.the service campaign covered model year (my) 2003 and my 2004 vehicles built from april 18, 2002 through july 3, 2003.in production, ford introduced a change to the lubricating grease of the joint in february 2003 and a change to the assembly plant alignment process in july 2003 to address the misalignment and wear issue. odi identified one crash related to the alleged defect.the crash involved a subject vehicle being struck in the rear after becoming disabled by a front differential/driveshaft failure and pulling to the side of the road. this preliminary evaluation has been upgraded to an engineering analysis (ea07-012) to further assess the scope, frequency and safety consequences of front differential/driveshaft failures in the subject vehicle population. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM - BATTERY | |||
| 09/11/2002 | 100 | 7 | 01/20/2002 |
| Tl*the contact owns a 2002 land rover range rover. the contact stated that the door locks jam and the vehicle doors are unable to be opened. there were no warning indicators and the failure occurred intermittently. the dealer diagnosed the cause of failure as the driver's door cam kit. the dealer replaced the part, however, the failure continues to occur intermittently. the purchase date, engine size, and current mileage were unknown. the failure mileage was 100. the speakers were fuzzy, the battery would disconnect, the radio was replaced, the air suspension failed, the front and left air bags were leaking, the heater core o-rings were leaking, the radiator failed, valve cover gaskets were leaking, the drive belt had worn out, the water pump was leaking. updated 07/15/07. *jb | |||
| ENGINE AND ENGINE COOLING | |||
| 09/11/2002 | 100 | 7 | 01/20/2002 |
| Tl*the contact owns a 2002 land rover range rover. the contact stated that the door locks jam and the vehicle doors are unable to be opened. there were no warning indicators and the failure occurred intermittently. the dealer diagnosed the cause of failure as the driver's door cam kit. the dealer replaced the part, however, the failure continues to occur intermittently. the purchase date, engine size, and current mileage were unknown. the failure mileage was 100. the speakers were fuzzy, the battery would disconnect, the radio was replaced, the air suspension failed, the front and left air bags were leaking, the heater core o-rings were leaking, the radiator failed, valve cover gaskets were leaking, the drive belt had worn out, the water pump was leaking. updated 07/15/07. *jb | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 07/08/2005 | 38929 | 4 | 04/01/2002 |
| 2002 land rover e.a.s is inactive. service department found code right rear valve stuck closed. valve block thermal switch shorted and compressor inoperative while filling system. *ts ***no answer required*** the consumer stated the electric air suspension collapsed. the valve cover gasket was replaced, but it was leaking oil. the exhaust valve was stuck. the cd player was replaced | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE - BELTS AND ASSOCIATED PULLEYS | |||
| 02/05/2006 | 54000 | 4 | 01/28/2006 |
| Purchased vehicle 1-28-06. broke down on 2-05-06, eight days later. had the vehicle towed to the nearest land rover dealer where they identified many problems with the car including some that make the car unsafe. the electronic air suspension broke, the front and rear brakes are down to 10%, there is a severe leak in the rocker gasket, the belts are bad with a crack in the serpentine belt. the car failed while driving on the freeway by losing it's suspension. had the car towed to the dealer, undrivable. rented a car to get home, 122 miles away. was told by the dealer i purchased it from that i would have to pay for the repairs that the extended warranty that i also purchased did not cover. *jb | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 07/08/2005 | 38929 | 4 | 04/01/2002 |
| 2002 land rover e.a.s is inactive. service department found code right rear valve stuck closed. valve block thermal switch shorted and compressor inoperative while filling system. *ts ***no answer required*** the consumer stated the electric air suspension collapsed. the valve cover gasket was replaced, but it was leaking oil. the exhaust valve was stuck. the cd player was replaced | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 09/11/2002 | 100 | 7 | 01/20/2002 |
| Tl*the contact owns a 2002 land rover range rover. the contact stated that the door locks jam and the vehicle doors are unable to be opened. there were no warning indicators and the failure occurred intermittently. the dealer diagnosed the cause of failure as the driver's door cam kit. the dealer replaced the part, however, the failure continues to occur intermittently. the purchase date, engine size, and current mileage were unknown. the failure mileage was 100. the speakers were fuzzy, the battery would disconnect, the radio was replaced, the air suspension failed, the front and left air bags were leaking, the heater core o-rings were leaking, the radiator failed, valve cover gaskets were leaking, the drive belt had worn out, the water pump was leaking. updated 07/15/07. *jb | |||
| 07/08/2005 | 38929 | 4 | 04/01/2002 |
| 2002 land rover e.a.s is inactive. service department found code right rear valve stuck closed. valve block thermal switch shorted and compressor inoperative while filling system. *ts ***no answer required*** the consumer stated the electric air suspension collapsed. the valve cover gasket was replaced, but it was leaking oil. the exhaust valve was stuck. the cd player was replaced | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 09/11/2002 | 100 | 7 | 01/20/2002 |
| Tl*the contact owns a 2002 land rover range rover. the contact stated that the door locks jam and the vehicle doors are unable to be opened. there were no warning indicators and the failure occurred intermittently. the dealer diagnosed the cause of failure as the driver's door cam kit. the dealer replaced the part, however, the failure continues to occur intermittently. the purchase date, engine size, and current mileage were unknown. the failure mileage was 100. the speakers were fuzzy, the battery would disconnect, the radio was replaced, the air suspension failed, the front and left air bags were leaking, the heater core o-rings were leaking, the radiator failed, valve cover gaskets were leaking, the drive belt had worn out, the water pump was leaking. updated 07/15/07. *jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 02/15/2007 | 5 | ||
| While driving on i-75 the vehicle would not accelerate and shift gears. it started stalling and would do the same thing after the engine was turned off and on again. we drove 50-55 mph on a highway with 18 wheelers careening around us. took the vehicle to the dealership, we were told that it needed a new transmission. no explanation was given as to why with a vehicle barely 5 years old and only had 42,000 miles accrued. we took it to a private transmission shop and they found the defect. there was a crack on the reverse piston which land rover was apparently aware of because an updated piston was manufactured. all we would like was a refund for the repairs done but we were told no because we didn't go to the dealership. if it weren't for the private shop, we wouldn't have known about the defect in the first place. i still have the piston and the crack is clearly visible. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 11/05/2007 | 92000 | 1 | 05/10/2006 |
| Pulled up at traffic lights, on green went to pull away, drive would not engage. selected neutral then drive to hear loud grinding noise. selected neutral again and called wrecker to recover. land rover dealer reported mis-alignment of front differential, causing front diff splines to fail. repair costs $1,000. *tr | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 03/20/2007 | 69000 | 1 | 08/01/2005 |
| Tl*- while driving at 10 mph and merging onto the highway the rear axle of the 2002 land rover range rover cracked in half on the right passenger's side of the vehicle. the vehicle did not have any contact with any bumps or road hazard. the dealer stated that the crack on the axle was very abnormal for the vehicle. the failure mileage was at 69,000.*ak | |||
| POWER TRAIN - DRIVELINE | |||
| 07/03/2008 | 103000 | 1 | |
| Front diff failure. *tr | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 10/01/2007 | 33000 | 1 | 04/26/2007 |
| Tl*the contact owns a 2002 land rover range rover. while driving 65 mph, the gear shaft began making a loud noise and the vehicle shut off. the contact was able to pull over, but the vehicle would not remain in park. the vehicle was towed to the dealer and they stated that the differential needed to be replaced at the cost of $2,200. the current and failure mileages were 33,000. | |||
| 01/24/2007 | 76461 | 1 | 03/19/2002 |
| On the evening of 24th jan 2007 i was leaving the motorway to join another major road, when i lost all drive to my 2002 range rover. there was no indication or noise leading up to the loss of drive, and then there was a loud grinding noise and the computer instructed me to engage neutral. i engaged neutral and coasted luckily enough for 100 yards to a pull in off the road, and awaited my aa recovery to recover the vehicle. unknowingly my car had missed the last service by 6,000 miles, and the manufacturers warranty has expired. however i have taken the matter up direct with landrover and explained that the main dealer has allays serviced the vehicle, and usually gave a telephone call/letter to advise the vehicle would need a service but had not done so on this occasion. after much pushing landrover are only contributing 33% towards the repair, therefore i have instructed the garage to return the parts to me for an independent engineers report to be carried out. as i believe this is an endemic fault and all rr should be recalled and new propshaft and diff parts fitted. my partner who had a new rr three months after mine had the problem 6 months after delivery of the car. *nm | |||
| 10/01/2005 | 1 | 10/01/2005 | |
| Dt*: the contact stated the vehicle had a misalignment of the front differential to a transfer box as a result of premature wear of front differential splines. the service dealer was unable to fix the problem.*ak | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 01/24/2007 | 76461 | 1 | 03/19/2002 |
| On the evening of 24th jan 2007 i was leaving the motorway to join another major road, when i lost all drive to my 2002 range rover. there was no indication or noise leading up to the loss of drive, and then there was a loud grinding noise and the computer instructed me to engage neutral. i engaged neutral and coasted luckily enough for 100 yards to a pull in off the road, and awaited my aa recovery to recover the vehicle. unknowingly my car had missed the last service by 6,000 miles, and the manufacturers warranty has expired. however i have taken the matter up direct with landrover and explained that the main dealer has allays serviced the vehicle, and usually gave a telephone call/letter to advise the vehicle would need a service but had not done so on this occasion. after much pushing landrover are only contributing 33% towards the repair, therefore i have instructed the garage to return the parts to me for an independent engineers report to be carried out. as i believe this is an endemic fault and all rr should be recalled and new propshaft and diff parts fitted. my partner who had a new rr three months after mine had the problem 6 months after delivery of the car. *nm | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 02/05/2006 | 54000 | 4 | 01/28/2006 |
| Purchased vehicle 1-28-06. broke down on 2-05-06, eight days later. had the vehicle towed to the nearest land rover dealer where they identified many problems with the car including some that make the car unsafe. the electronic air suspension broke, the front and rear brakes are down to 10%, there is a severe leak in the rocker gasket, the belts are bad with a crack in the serpentine belt. the car failed while driving on the freeway by losing it's suspension. had the car towed to the dealer, undrivable. rented a car to get home, 122 miles away. was told by the dealer i purchased it from that i would have to pay for the repairs that the extended warranty that i also purchased did not cover. *jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||
| 1 | |||
| While applying the brakes at 30-35 mph abs light illuminated. brake pedal was going to the floor, resulting in extended stopping distance. vehicle was driven to the dealer, and dealer informed consumer that brake sensor needed to be replaced. *ak | |||
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION SYSTEM | |||
| 09/11/2002 | 100 | 7 | 01/20/2002 |
| Tl*the contact owns a 2002 land rover range rover. the contact stated that the door locks jam and the vehicle doors are unable to be opened. there were no warning indicators and the failure occurred intermittently. the dealer diagnosed the cause of failure as the driver's door cam kit. the dealer replaced the part, however, the failure continues to occur intermittently. the purchase date, engine size, and current mileage were unknown. the failure mileage was 100. the speakers were fuzzy, the battery would disconnect, the radio was replaced, the air suspension failed, the front and left air bags were leaking, the heater core o-rings were leaking, the radiator failed, valve cover gaskets were leaking, the drive belt had worn out, the water pump was leaking. updated 07/15/07. *jb | |||
| 07/08/2005 | 38929 | 4 | 04/01/2002 |
| 2002 land rover e.a.s is inactive. service department found code right rear valve stuck closed. valve block thermal switch shorted and compressor inoperative while filling system. *ts ***no answer required*** the consumer stated the electric air suspension collapsed. the valve cover gasket was replaced, but it was leaking oil. the exhaust valve was stuck. the cd player was replaced | |||
| 02/05/2006 | 54000 | 4 | 01/28/2006 |
| Purchased vehicle 1-28-06. broke down on 2-05-06, eight days later. had the vehicle towed to the nearest land rover dealer where they identified many problems with the car including some that make the car unsafe. the electronic air suspension broke, the front and rear brakes are down to 10%, there is a severe leak in the rocker gasket, the belts are bad with a crack in the serpentine belt. the car failed while driving on the freeway by losing it's suspension. had the car towed to the dealer, undrivable. rented a car to get home, 122 miles away. was told by the dealer i purchased it from that i would have to pay for the repairs that the extended warranty that i also purchased did not cover. *jb | |||
| VISIBILITY - WINDSHIELD | |||
| Front windshield developed a 12 inch crack from minor stress. passenger in front leaned forward, pressing on glass to turn around and a crack appeared. dealer was notified, and may be sending an area representative to look at the problem. pleaer provide more information.*ak | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| 00 | CARDIFF | CF | STRATSTONE LANDROVER | |
| CA | ENCINO | 91436 | LAND ROVER | 818-990-9870 |
| CA | RANCHO MIRAGE | 92270 | DESERT EURPOEAN MOTORS | 760-346-7683 |
| CA | RODONDO BEACH | LAND ROVER OF SOUTH BAY | 3107980550 | |
| CA | SANTA MONICA | SEASIDE MOTORS | 310-314-2700 | |
| HI | HONOLULU | LAND ROVER HONOLULU | 808-592-7500 | |
| TX | AUSTIN | 78703 | LADROVER AUSTIN | 512-236-0000 |