Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 07/20/2011 | 56000 | ||
| The end of july 2011 i had noticed a dashboard light go on. warning that the air bag was not active. i had a sickness in the family and could not bring this vehicle in to edison lexus untill 8/23/2011 to have it looked at and fixed. lexus of edison said if i replace the original battery es 330 it would solve the problem with the passenger airbag seat sensor. i did that for about $160.00 this did not fix the problem ! lexus of edison said that sensor is part of the seat frame and it would have to be replaced and it would cost to me of $ 3,359.50 . i called lexus directly and they said they would help pay half . i said to lexus that this is a safety issue and this part should never fail. this should be the manufacturers responsibility to fix this safety issue lexus federal safety components us warranty for 96 months and 80,000 miles,and restraint systems is 72 months and 70,000 miles . and when i had taken the es330 to them it was in the aove timeframe. i had only approximately 56,224 miles on this vehicle. | |||