Consumer Complaints


Fail datemilesoccurencesPurchase date
EXTERIOR LIGHTING - BRAKE LIGHTS
01/26/200627000601/31/2005
 I own a 2005 lexus rx 330 with approximately 27,000 miles on it.--my right rear break light does not work consistently. lindsay lexus, alexandria, va, was told of the problem, checked it out and said there was nothing wrong with it. subsequently, i have been pulled over by a police officer at night, as well as being told by folks who followed me at night, that the light was not operational. i again, told lindsay lexus what was occurring and was told that unless it did not work when i brought it in, there was nothing they could do. however, they offered that i could purchase a new bulb for $300.00. additionally, they said if it was not working when i brought it in that i would not have to pay. i contacted the lexus headquarters in ca, and they offered no solution as well. i would speculate that i will be pulled over again by an officer, as the first officer told me it was a safety issue and to have it repaired. it seems to me that since it occasionally works, it might be an electrical problem. i do not understand why lindsay lexus does not have the technology to locate the problem. the have placed the onus on the customer. *nm
EXTERIOR LIGHTING - HEADLIGHTS
07/01/200506003/14/2005
 High density discharge with auto leveling system.low beams do not provide adequate lighting to drive safely on unlit roads.dealer says the lights are set to specks but,i beleive if they are they would have had numerous complaints by other owners.i beleive this to be extremely unsafe especialy in country with wild life as in wi,mn.mi ect