Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
12/26/2011
 At about 2:00 pm on dec 26, 2011, while parking in a public covered garage, i turned into the parking space, positioned my car, and was about to turn off the engine when the car lurched forward, hitting the concrete wall in front of me. the passenger in my car, my 21 year old daughter, also a licensed driver, felt the car lurch and accelerate forward. since i had reached a good parking position, i am certain that i had my foot on the break and would not have been trying to accelerate. the injury to my foot, from all indications, shows that my foot was on the break. i had it x-rayed on dec 27 at a patient first medical facility and also was seen on dec 28, by my family physician. he examined my foot and indicated that my ankle sprain was injured as i was breaking; it would not have sustained that injury if my ankle would have been on the accelerator.
10/01/20111
 Consumer writes in regards to changes made to 2011 lexus es 350 vehicle *tgw the consumer stated someone usually drives her vehicle, to one location, and leave the keys in the car, so she can pick it up when she arrives. the consumer has since been informed by the dealer, it is no longer an option to leave the keys in the vehicle. *jb