Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
07/08/2012130001
 At approximately 7:23 pm on july 8, 2012, while parking in the parking lot of our local church, the vehicle suddenly accelerated on its own. the car was almost at a complete stop, when this sudden uncontrolled acceleration occurred. at that time lots of people were exiting the church and walking towards the parking lot to get into their cars, while others were inside and outside their vehicles waiting for the next service to start. i was terrified since as hard as i pushed the brake pedal, my car continued accelerating ; it ran over the concrete parking bump, hit an electrical installation, and came to a complete stop when it hit a parked suv on the opposite side of the parking lot. the front section of my car was completely destroyed to the point where it was not drivable. i towed the vehicle to my house and later to the lexus dealership for an inspection. an inspector from lexus corporation inspected it on july 17, 2012. he called me the same day to let me know that the inspection was completed, however he would not disclose any inspection results, due to lexus policy. i am still awaiting a formal response from lexus. *tr
12/26/2011
 At about 2:00 pm on dec 26, 2011, while parking in a public covered garage, i turned into the parking space, positioned my car, and was about to turn off the engine when the car lurched forward, hitting the concrete wall in front of me. the passenger in my car, my 21 year old daughter, also a licensed driver, felt the car lurch and accelerate forward. since i had reached a good parking position, i am certain that i had my foot on the break and would not have been trying to accelerate. the injury to my foot, from all indications, shows that my foot was on the break. i had it x-rayed on dec 27 at a patient first medical facility and also was seen on dec 28, by my family physician. he examined my foot and indicated that my ankle sprain was injured as i was breaking; it would not have sustained that injury if my ankle would have been on the accelerator.