Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
03/08/2009900001
 I drove off the highway , route 50, in annapolis, md, onto an exit ramp leading to ferguson road. i applied the brakes but the car did not slow down. i avoided a car on the ramp in front of me but immediately came to the stop sign at ferguson road. the car had not slowed down and i attempted to make the left turn onto ferguson road, but hit the guard rail and another car in the intersection. the air bags did not deploy. i received a cut on my left hand, a bruise on my right hip from the seat belt buckle and my glasses were knocked off. my wife in the passenger seat received a bruised right ankle and experienced pain in the sternal region. we both walked out of the accident and did not deem it necessary to go to the hospital. my wife's sternal pain has not gone away now 7 days after the accident and she will seek medical advice tomorrow, on march 17. on two occasions prior to this accident i experienced transitory brake failure ,but that caused no accident ,and right away after that the brake pedal pressure seemed normal and i forgot about those two incidents. the car had all routine scheduled services, the last being a 90,000 mile service on february 11, 2009. i am the original owner. i never received any notification from lexus about any possible brake malfunction issues with 2004 lexus es 330 autos. the car was deemed not worth repairing by the allstate adjuster. *tr
AIR BAGS - FRONTAL
03/05/2010466001
 When i tried to stop and turned right on a side street the car's brake didn't work and the car even accelerated itself. it didn't stop even i pressed the brake until it hit a street sign and knocked the tree down on the sidewalk. the air bag didn't come out after the crash neither. the car was a total lost after this accident. *tr
01/06/2004110/16/2003
 I have a lexus 330 model year 2004 4 door sedan. the car has an indicator on the dashboard advising whether or not the passenger seat airbag is turned on or off. this dial indicates the airbag is always turned off if a person weighing less then 85 pounds is in the front passenger seat. when an 85 pound female is in the front seat the air bag warning light indicates the air bag is turned off. if the passenger places a 10 pound bag of potatoes in her lap, the airbag indidator shows that the airbag is turned on. i purchased a car with 2 front seat air bags. however, this in not what i have received. there is no manual switch to turn the air bag on or off. the dealer and lexus corporation refuse to correct this so that my 85 pound wife is protected by an air bag. does this comply with your regulations? very truly yours, jules i. kurz. *ak