Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
11/10/2010167825
 Tl. the contact wants to use the complaint that was sent via email. lexus sudden acceleration comments: my 1995 lexus es300 had sudden accleration problem on november 1, 2010. after the problem was solved by changing a part the engine seemed to be ok, however, on february 28, 2011, when the engine was started normally with transmission in park, the engine roared suddenly for a second and then returned to normal idle. the failure mileage was 167,825. jo
04/24/2008
 In april 2008, driver was driving home in a 95 lexus es300 and was about to enter the garage. as she pulled up towards the garage while waiting for the garage to open the car suddenly accelerated and crashed through the garage door. it continued racing forward and hit the other vehicle that was parked in the garage. driver tried to brake but that seemed to have no effect and the engine was running at a higher than normal rpm. driver then tried to get the gear from drive into park, unfortunately, it engaged in reverse and the car spun out of control backwards and into the street. as it reversing out of control after hitting the first parked vehicle it severely damaged a main column of the house on its way out and hit another car that was parked in the street. after which it came to a stop. this incident was reported this to the auto insurance company (geico) and homeowners insurance company (residential mutual). geico ruled that both of the vehicles we owned at the time the lexus es300 and the parked van in the garage that was hit were a total loss. in addition, the neighbor
01/24/200671200106/01/1995
 Dt*: the contact stated the speedometer gauge stopped working without prior warning. the speedometer does not measure the vehicle's speed. also, the gauge panel surrounding the speedometer does not illuminate. although the vehicle was seen by the dealer, no repairs were made.
03/15/2004111000712/31/1994
 The consumer experienced surging when driving. the consumer had the transmission replaced. the car accelerated on its own. nothing would stop the vehicle until the consumer turned the key to the off position. *ak there was carbon build up around the throttle, the rear main seal was worn out, the front brakes were worn, the steering hose was cracked, the temperature would stay the same regardless of the temperature setting, and the transaxle assembly oil pump did not show the pressure. *sc *jb
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
09/10/1995108/26/1995
 The way the pedal is designed some one with a shoe size over 91/2 cannot get to the brake easily and could cause an accident. tt air vent is designed to blow air on right and left sides of foot, due to the left side extension, you cannot rotate your foot from the gas to the brake pedal if your shoe size is greater than 91/2, dealer cut off the left side of the vent. *slc