Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
08/18/201196500
 Tl-the contact owns a 1997 lexus es300. the contact stated that while shifting into drive, the vehicle suddenly accelerated and crashed into a tree. the driver received bruises from the air bag deployemnt and the vehicle was towed to an independent mechanic where the contact was advised that the accelerator pedal had become jammed and could not be released. the vehicle was not repaired. the failure and current mileages were approximately 96,500. the vin was unavailable. kmj
08/18/201196500
 Tl-the contact owns a 1997 lexus es300. the contact stated that when placing the vehicle into drive when the vehicle suddenly accelerated and she crashed into a tree. the driver received bruises by the air bag. the vehicle was towed to a independent mechanic and they advised him that the accelerator pedal was jammed and wouldn't move. the vehicle has not been repaired. the failure and current mileages were approximately 96,500. the vin was unavailable. tb
07/27/2009210000
 Tl*the contact owns a 1997 lexus es300. while driving 30 mph up hill, he noticed that the vehicle would not stop accelerating even when the brakes were applied. the failure caused the contact to crash into a building. the contact sustained injuries to his neck and ribs during the crash. the vehicle has not been diagnosed by the dealer. there were no prior warnings. the current and failure mileages were 210,000.
10/23/200975000
 Tl*the contact owns a 1997 lexus es300. while driving 25 mph the vehicle suddenly accelerated. he lost vehicle control and drove into a field. the vehicle stopped after he crashed into a condominium. the vehicle was completely destroyed. he received injuries to the head, back, and spine. his dog also died due to injuries. the manufacturer took a report; however, the detailed report information was not available. the manufacturer stated that since the contact did not have full coverage insurance that they were not obligated to help him. the contact speculated that the floor-mat may have caused the failure. the police report was not available. he received a fine for reckless driving. the failure and current mileages were 75,000.
11/01/1998111/01/1996
 Engine throttle position sensor failed. nlm
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
07/28/2003590000
 Lexus es300 when i was stopped in front of my house my car accelerated forward without any gas pressed down, the car proceeded forward knocking into my side of my house causing some damage to my house. luckily, no one was injured, but there very well could have been. *nlm
1
 The floor pedals are located too high and are too far apart for short people.
VEHICLE SPEED CONTROL - LINKAGES
10/22/2001108/01/2097
 Car accelerated to more than 80 mph despite turning off cruise and using brakes. corrected spontaneously. dealer messed with acceleator cables but did not come up with definitive cause.*ak