Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 10/20/2010 | 60000 | ||
| My 1998 lexus hit a cement wall and the air bag did not deploy. i called and wrote to lexus headquarters three times and they never responded. i want to hear from lexus about this problem. | |||
| AIR BAGS - FRONTAL | |||
| 10/20/2010 | 68000 | ||
| Tl-the contact owns a 1998 lexus es300. while driving approximately 45-50 mph another vehicle side swiped his vehicle and he crashed into a cement wall. he stated he crashed into the cement wall to avoid being hit by that vehicle again. the contact stated the frontal air bag did not deploy. he stated he had a fracture to his neck and a tear to his shoulder. the contact stated he was send to the hospital by medical personnel. a police report was filed. the vehicle was destroyed. he contacted the manufacture and they stated the legal department would call him back he had not heard from them. the vin was unavailable. the failure and current mileage were 68,000. vwb | |||
| 09/28/2008 | 157000 | 1 | |
| Air bag, driver's and passenger's, failed to deploy in a frontal collision that destroyed vehicle. driver was only person in car and from the seat/lap belt suffered sever bruising on torso, abdomen and thighs. left knee badly bruised from contact with steering column. the seat/lap belt did not fail. the car was a 1998 lexus es300 with approximately 157,000 miles and in excellent condition. had the air bags deployed, i believe i would have still had some bruising but the bruising would have been less severe and less painful and had shorter recovery time. 30 days after the accident, i still have bruises showing and have sever large lumps under the skin where the bruises existed. i still have many tender and sore areas from the bruises. *tr | |||
| 04/15/2004 | 96659 | 1 | 02/02/2002 |
| This complaint is in regards to the airbags in my wife's 1998 lexus es300 not deploying when in a full frontal accident at 35-45 mph. *jb | |||
| 06/05/2001 | 5 | 04/01/2001 | |
| The srs (safety restraint system) flashing light on the dashboard continues to come on. we do not know if our airbags or seltbelts would work in an actual collision. the automobile has been in for repair of this problem 5 times. they have replaced all kinds of things, but nothing has fixed the problem. are we safe? *ak | |||
| 1 | 02/01/1998 | ||
| Driver and passenger side air bag did not deploy during collision. yh | |||
| 07/17/1999 | 1 | ||
| No deployment of airbag during vehicle collision causing injuries to passengers elbow, chest, neck and back, passenger in the rear also sustain injury to the chest, neck and back from the seatbelt. nlm | |||
| 09/05/1999 | |||
| Vehicle was involved in an accident; vehicle was broadsided on passenger's side at approximately 35mph or more. passenger was forced over to driver's side because seat belt did not lock properly, and both air bags failed to deploy. vehicle at dealer at this tim.; seeking help from nhtsa in this matter. *ak | |||
| While traveling at 10mph vehicle hit a curb, causing the air bags to deploy. a chemical released by the air bags caused injury to the passenger's eyes. deployment of the air bags also shattered the windshield. dealer has been contacted. *ak | |||