Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 010199 | 01/01/1999 | 609103 | Subject regarding active control engine mount (acm) system diagnosis. *tt | 12/13/1999 | |
| EG00399 | 06/18/1989 | 606191 | Information on diagnosing the active control engine mount system (acm). *tt | 08/12/1999 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 010102 | 01/01/2002 | 628655 | Special policy adjustment for customers who have experienced specific mechanical engine problems attributable to the condition known as oil gelling or sludge. *tt | 03/19/2002 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||
| DP02004 | TOYOTA MOTOR NORTH AMERICA, INC. | 04/30/2002 | 06/20/2002 | ENGINE SEIZURE | ||
| Alleged that the engine seizure due to oil sludge | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 10/01/2003 | 1 | ||
| The iac valve in the consumer's 1999 lexus es300 failed. this resulted in the vehicle not starting after being driven a short distance. *nm *jb | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 01/10/2010 | 245000 | 1 | |
| Call lexus and made complain about my car and the problems i am having getting resolution has been frustrating. they are requesting that i tow my car to the dealership before they do anything to fix my vehicle. *tr | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 05/12/2004 | 59000 | 1 | |
| I own a 1999 lexus es-300 automobile that was purchased used in 2002. the engine stopped running as i was driving home from the atlanta airport and would not restart. just prior to stopping the car began making a rattling noise and then simply stopped while i was driving it. upon inspection of the engine by lexus mechanics i was informed that there was oil gel in the engine and that a new engine would be required. *ak | |||
| 07/15/2003 | 62790 | 9 | |
| While driving at any speed engine check light came on and stayed on. consumer could take the battery out and replace it, and the light would stay on for several weeks. engine check light came on more than eight times in the last eight months. dealer examined the vehicle twice, but could not find the cause of the problem.*ak | |||
| 09/01/2000 | 05/01/1999 | ||
| At start up and acceleration blue smoke comes from tail pipe.also, there is excessive use of oil, and pcv valve is clogged up. dealer has inspected vehicle, and manufacturer has been notified. *ak head gasket failed. the manufacturer denied repair of the vehicle based on no evidence of defect | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 05/01/2002 | 01/01/2099 | ||
| Engine oil gelling damaged engine | |||
| 1 | |||
| The vehicle oil light illuminated and smoke began to come from the rear of the vehicle, the consumer soon found out the car had a sludge problem which eventually caused the engine to fail, attorney for client. nlm | |||
| During early morning starts when accelerating rpms were around 1700 to 2300. consumer heard a very loud pitch., unsure of the location of the noise. consumer has contacted the dealer. dealer was unable to determine the cause. please provide any further details.*ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 09/01/2000 | 05/01/1999 | ||
| At start up and acceleration blue smoke comes from tail pipe.also, there is excessive use of oil, and pcv valve is clogged up. dealer has inspected vehicle, and manufacturer has been notified. *ak head gasket failed. the manufacturer denied repair of the vehicle based on no evidence of defect | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 09/10/2007 | 108700 | 1 | 11/15/2005 |
| Had a check engine light and was informed that the oxygen sensor and charcoal canister needed to be replaced. this problem happened in toyota and lexus vehicles up until and including 1998. i was told this was not covered under the warranty that covered the older vehicles. *tr | |||
| 08/18/2007 | 108920 | 2 | 11/15/2005 |
| Had to replace evap charcoal canister on my lexus es300, my co-worker also had to replace this on his rx300 along with the o2 sensors. *tr | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - GAS RECIRCULATION VALVE (EGR VALVE) | |||
| 09/01/2000 | 05/01/1999 | ||
| At start up and acceleration blue smoke comes from tail pipe.also, there is excessive use of oil, and pcv valve is clogged up. dealer has inspected vehicle, and manufacturer has been notified. *ak head gasket failed. the manufacturer denied repair of the vehicle based on no evidence of defect | |||