Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
05/06/2009920001
 Car surged out of control-stopped by a fire hydrant and lawn bushes =car was totaled- bags did not open-problem with sensors replaced 2 and theimmediately before crash- run away check engine light plus another light came on. *tr
11/16/20041
 Complaint received via e-mail. my lexus es300 had a frontal crash on november 16, 2004 and severely damaged the front part of the car. front metal bumper broke, and was pushed in o the radiator. upon impact, none of the airbags deployed. defective equipments , airbag equipment malfunctioned became clear here. please review some of the photos in the following website to see the failure of the safety airbag system of lexus car.www.lexusairbagsafety.com i informed the lexus customer support of this equipment failure and expressed the safety concern. lexus was conducting an inspection on this car, but told that it may take 6 weeks. they were trying to slow down the process. it is important for nhtsa to involve in this issue and conduct an inspection to save the lives of drivers and passengers. *ak
08/19/20021
 While driving home from a restaurant vehicle took a different course. it locked up , brakes failed to stop vehicle and it collided into a neighbor's house. upon impact, air bags did not deploy, driver sustained minor injuries to neck and back. mr...*ak
AIR BAGS - FRONTAL
10/13/2005104/02/2001
 2000 lexus es300 involved in 45 mph frontal crash and driver air bags did not deploy. *nm