Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 010102 | 01/01/2002 | 628655 | Special policy adjustment for customers who have experienced specific mechanical engine problems attributable to the condition known as oil gelling or sludge. *tt | 03/19/2002 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | ||||||
| DP02004 | TOYOTA MOTOR NORTH AMERICA, INC. | 04/30/2002 | 06/20/2002 | ENGINE SEIZURE | ||
| Alleged that the engine seizure due to oil sludge | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 07/12/2009 | 114000 | ||
| Tl*the contact owns a 2000 lexus es300. while driving at an unknown speed, the contact noticed smoke underneath the hood. she assumed that the vehicle was overheating and pulled over to allow the vehicle to cool down. a couple of minutes later, the vehicle caught fire and was towed to a body shop. the contact has pictures of the vehicle. the body shop does not know what caused the fire. the insurance company stated that the vehicle was destroyed. the dealer could not assist and stated that there were no recalls for the vehicle. the dealer further stated that this incident was only an accident. the failure and current mileages were 114,000. | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 08/22/2000 | 3 | 06/01/2000 | |
| Engine failed three times in traffic without notice. car stalls, engine vibrates, will not accelerate, has been towed to dealership on one occasion. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 03/09/2004 | 40000 | 7 | 03/16/2000 |
| Engine and trac light has come on intermittently since around 40,ooo mi. has been in dealership for repair on at least 6 occassions. both lights will go off, but come back on and not go off until the shop resets the light. now they tell me that the o2 sensors need replacing since the car is no longer under warranty. i want to know why they could not diagnose that the car needed expensive repairs before? it has taken two days of diagnostic work to come up with the oxygen sensor diagnosis. how can i be sure this is the real problem? i have been told so many different things that i question the diagnosis and do not feel i should have to pay for the total cost of repair since this automobile has been in so many times for the same problem. | |||