Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - FRONTAL | ||||||||||||||||
| 01V372000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 07/30/2001 to 10/27/2001 | V (Vehicle) | 19587 | 12/28/2001 | MFR | TOYOTA MOTOR NORTH AMERICA, INC. | 12/11/2001 | 12/20/2001 | |||||||
| Defect Summary | Vehicle description: passenger vehicles equipped with a three-spoke style steering wheel. during air bag deployment, it is possible that the bottom seam of the front driver's side air bag module cover (horn pad) could be torn away allowing the bottom portion of the cover to completely detach from the air bag module. | |||||||||||||||
| Consequence Summary | If this should occur, there is a possibility that the detached bottom portion may strike the driver causing personal injury. | |||||||||||||||
| Corrective Summary | Dealers will replace the driver's side air bag module. owner notification began december 28, 2001. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact toyota at 1-800-331-4331 or lexus at 1-888-333-9376. | |||||||||||||||
| Notes | Also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 3157 | 07/31/2003 | 10016397 | Supplemental restraint system. repair manual correction. 00245-rm911-u1. *tt | 09/12/2005 | |
| AIR BAGS - FRONTAL | |||||
| 1LG | 12/17/2001 | 628651 | Special service campaign involving replacement of driver's side airbag. *tt | 03/19/2002 | |
| SSC1LG | 12/04/2001 | 627162 | Some vehicles drivers side front airbag module cover may be torn away and the bottom portion of the cover may detach. *slc | 02/05/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 06/11/2011 | 92000 | ||
| Tl-the contact owns a 2002 lexus es300. the contact was involved in a head on collision, when the air bags did not deploy. the driver sustained a fractured neck, dislocated lower spine, and bruising to the left shoulder. the dealer advised the contact to call the manufacturer. the manufacturer had not been notified. the current and failure mileages were 92,000. the vehicle was destroyed. a police report was available. bw | |||
| AIR BAGS - FRONTAL | |||
| 01/13/2006 | 70000 | 1 | 01/02/2003 |
| Dt*: the consumer stated while driving at 30 mph, in wet conditions a vehicle turned in front of him without warning. this caused the consumer to broadside the other vehicle with his front end. the brakes were suddenly applied and the airbags did not deploy. all of the occupants were wearing seat belts, but the shoulder straps did not catch, causing minor injuries. there was a police report taken at the scene. the vehicle was towed to a salvage yard and the insurance company deemed the vehicle totaled. *jb updated 3/9/2006 - *nm | |||
| 11/10/2003 | 12 | 1 | 11/07/2002 |
| 1. while pulling into a parking space, at 2-4 mph, with my foot on the brake, the car suddenly accerated at full speed, jumping the curb and hitting a tree with full force. because of previous concerns with throttle problems noted with the dealership at 1000 and 5000 mile check, i immediately called the lexus dealership. after a conference call with lexus roadside assistance and the dealership, my car was flat bedded to the dealership. the frontal crash rendered the vehicle undrivable. radiator damage with leakage of fluid covered a portion of the parking lot. the lexus dealership said they was no problem with the car. i could have been killed or somebody else live could have been in danger. 2. the front air bags did not inflate. 3. the brake rotors had to be corrected at 1500 miles and a part was ordered and put on the care to correct this problem. 4. the car when driving at above 50 pulls to the left and from the beginning it felt as tho the car was uneven even when not moving. at that time i requested a written explanation of this problem and told my record at the dealership would substanciate this. on the night of the accident i learned by reviewing complaints from the office of defect investigations on the nhtsa web site that the problems have been known by the coporate office of lexus from as early as january, 2002 in regards to all of the above problems. i also found out there have been two recalls on this vehicle that i was not informed about. i will be requesting an investigation with the lexus east regional office and discussing this with the rockville lexus office. i believe that this car is unsave to drive. i brought the lexus vehicle even with it's price tag because of its reputation and to drive my 3 year old grandson and 1 year old granddaughter in the saftest manner i could facilitate. i am sure that my son and daughter-in-law will not allow this after this crash!!!!*ak | |||
| 08/07/2003 | 17000 | 2 | |
| When pulling into a parking space traveling at less then 10 miles per hour, the car suddenly accelerated, proceeded forward hitting another parked car head on. the vehicle then jumped a curb and hit a second car. when attempting to stop the car using the brakes, the brake pedal was depressed but the car did not stop. in addition the air bag failed to deploy. significant damage was done to two other vehicles beside mine.*ak | |||
| 1 | |||
| Consumer states that the vehicle was involved in a frontal collision, upon impact the air bags did not deploy. the dealer and manufacturer were notified. please provide additional information.*jb | |||
| AIR BAGS - SIDE/WINDOW | |||
| 05/29/2005 | 35000 | 1 | 10/13/2001 |
| Non deployal of side airbags on lexus es 300. model year 2002. my son was hit square in the drivers door and incurred significant damage to the vehicle. the oncoming vehicle that hit him had its airbags fully deploy. the side curtain airbags in my 2002 es 300 should have deployed and failed to do so. there was approximately $8000 worth of damage to the vehicle. the whole of the drivers side was completely smashed. neither,the police nor the body shop that repaired the car could not offer an explanation as to the failure of the airbags to deploy. | |||
| 11/06/2004 | 40000 | 1 | 05/23/2002 |
| Lexus es 300 year 2002, i was pulling into a parking space, traveling at slow speed, 5-8 miles an hour, when the car would not stop, despite applying the brake. the car engine appeared to have a low hum and appeared to be in overdrive. the car jumped over a concrete divider, over a sidewalk, through a brick wall and plate glass window. the car was in a furniture store. the front of the car was extensively damaged. i ( the driver) hit my head ( left side) and the left side of my body hit the side of the car. the accident was reported to lexus. they had access to evaluate the car and said that the brakes were fine. this type of accident has happened to other drivers of this make and year of car. i hope it will be evaluated carefully. i have suffered as a result of this accident. just because lexus could not find a problem , does not mean that it does not exist. articles have been written about sudden acceleration occurring in 2002 lexus es 300 autos. *ak | |||