Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 1 | |||
| The vehicle intermittently experienced a hesitation when accelerating, the dealership was unable to duplicate the problem. *jb | |||
| 06/01/2002 | |||
| I cannot read the red dial on the speedometer. during daylight hours, it fades away even though the panel lights are turned all the way up. i keep up with the traffic, not knowing how fast (or slow) i am going. this only happens during daylight hours, not nighttime. i spoke to lexus customer service (ms. yvonne childs, 800 255 3987) and to ray catena lexus about this problem. nobody called me back. this is a dangerous situation and i would like it to be corrected. ts | |||
| 10/01/2002 | 2 | 06/12/2002 | |
| The consumer states that he cannot view the instrument panel during the daytime. the mfr advised the consumer that the panel is designed that way. *mr the consumer states that the white numbers on the instruments were okay, but it is extremely difficult to see the red needle during the day light (unless your in the shade/or in the evening). the consumer states that he is unable to tell the speed of travel, whether the engine is overheating, and/or the amount of fuel left. also the multi-information displays and the odometer readings are barely visible during the daylight hours. the consumer states that he receives a standard answer that the instrument panel is working as designed. *scc | |||
| 06/01/2002 | |||
| When driving during daylight hours we cannot see the red dial on the speedometer even though the instrument panel light control is turned fully up. we never know how fast we are going. we just try to keep up with the traffic. we spoke to yvonne childs at lexus customer service (800 255 3987) who would look into it, but never got back to us. i spoke to another service person, and he said he has heard of this problem. this is definitely a major safety factor that must be addressed and corrected. | |||
| 06/01/2002 | |||
| When driving during daylight hours we cannot see the red dial on the speedometer even though the instrument panel light control is turned fully up. we never know how fast we are going. we just try to keep up with the traffic. we spoke to yvonne childs at lexus customer service (800 255 3987) who would look into it, but never got back to us. i spoke to another service person, and he said he has heard of this problem. this is definitely a major safety factor that must be addressed and corrected. nlm | |||
| 12/20/2001 | 1 | 12/01/2001 | |
| Indicator needle on instrument panel are not visible during day light hours. dealer contacted. *ak dealer informed consumer that nothing could be done.*jb | |||
| 05/03/2002 | 1 | 05/03/2002 | |
| In day light hours when sun is out consumer can't see dials on speedometer, unable to tell how fast vehicle was going. consumer felt this was very unsafe. *ak consumer also can not see the fuel gauge, engine speed and engine temperature. *tt | |||