Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
0040305/23/200310002016Re-calibration of compass. *tt08/11/2003
0010301/23/200310001050Increased effort to confirm the position of the combination meter gauge needles in direct sunlight. *tt04/11/2003
ELECTRICAL SYSTEM - SOFTWARE
LSB-0015-1002/04/201010034245Lexus: techstream ecu flash reprogramming procedure. flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field fix procedures des10/29/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
11/20/20091051101
 Re: 2003 lexus es300. the car began to stall when i stopped the vehicle. my mechanic conducted computer tests. no errors registered. mechanic stated he thought problem was with the electronic control system. this occurred before the media blitz of toyota's electronics. mechanic took some of the electronic control system apart cleaning the parts with an airhose. consequently the stalling stopped. i have had no problems since this occurrence and repair. *tr
01/11/2010190001
 Our 2003 lexus es 300 engine area caught in fire when my wife parked in the parking lot. according to the witness, parking lot security, he saw the smoke came out from the engine area for about a minute and then fire. he said it looks like something is short in the electrical/engine and caught the fire. when the fire department arrived to put out the fire which damaged and burned half of the car, a lead fire man commented that he has seen several incidents that the lexus sedans were suddenly caught in fire while parking. with this unfortunate tragedy occurred to our lexus car, we are very concerned with the safety for all lexus sedan especially es 300 driving by consumers out there. fortunately, my wife left the car few minutes before the car caught in fire, but mentally she was still in shock with it. we did contact lexus to file a complain, and they said an adjuster will contact us next 10 days to review and discuss the case. it's more than 3 weeks and we still have not heard back from lexus. of course, our lexus es 300 is a total loss now, but we request nhtsa investigating and looking into this case for the safety of consumers and demand lexus to investigate and answer us and the public the cause for a sudden caught in fire. thank you! *tr
08/31/20042
 While sitting at an intersection vehicle jerked uncontrollably. consumer was able to control the vehicle, and drove it to the dealer for inspection. mechanic determined that computer recalibrated (emc) engine and transmission to the computer. consumer informed the mechanic that the problem still occurred and had not been resolved. *ak
08/25/20033
 While shifting gears vehicle jerked and hesitated to move. vehicle was taken to the dealer for inspection, and mechanic determined that the computer needed to be reset, and he reset it. however, the problem reoccured, and the vehicle was taken back to the dealer. currently, the mechanic could not duplicate the problem. *ak
ELECTRICAL SYSTEM - BATTERY
03/26/2005205/28/2003
 Dt: consumer states that at night there was a time delay in the headlights when being shut off. if the trunk was propped open only 1/8 of an inch the lights stayed on until the battery iwasdead. took vehicle to the dealership and they unhooked the time delay. the battery died twice because of this only in the nighttime.*ak
09/22/20032000304/02/2003
 Upon stopping, and when consumer removed foot from the gas pedal vehicle surged forward before the brake pedal was depressed. this occurred numerous times. once, resulting in consumer's vehicle crashing into a concrete pole while pulling into a parking lot. also, starting at 5000 miles battery had to be replaced 3 times because it died. this was due to an electrical short. *ak *la
ELECTRICAL SYSTEM - IGNITION - SWITCH
10/15/200312600401/12/1996
 Ignition key can be removed when in neutral and engine is off, permitting car to roll.*ak