Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
04/01/2007100001
 2005 lexus es330. hesitation & stumbling on acceleration. also transmission will not downshift. this is a well documented problem with the 2005 model year es330. there was one revision of transmission software/firmware provided but it did not fix this problem. after several complaints the lexus dealer stated there's nothing more we can do. several internet postings suggest that this delay or hesitation is designed in. also, if while entering a highway, for example, the gas pedal is depressed, released and depressed again there is a much longer 2-3 second delay until power is delivered and to get proper upshifts and downshifts i have to shift the automatic transmission manually. the lexus dealer was/is very familiar with this problem but has no fix beyond what was provided for back in 2005 by lexus. this should be further investigated along with the current crop of toyota/lexus throttle problems. thanks! *tr
10/20/2005300209/14/2005
 Dt: the consumer experienced two different problems with the vehicle recently. when placing vehicle in the garage there was a strong odor of gasoline. she inspected the vehicle but did not discover any leakage. she did not take the vehicle to a dealer for further inspection. later when approaching a stop sign she applied brake pressure and the brakes failed to stop. the vehicle proceeded past the stop sign and through oncoming traffic. the vehicle came to a stop after striking the front porch steps of a nearby house. the vehicle was towed to the dealership. the dealer was unable to determine what caused the failure. *ak updated 12/27/05. *jb
FUEL SYSTEM, OTHER
01/08/2009690001
 My 2005 lexus es 330 caused the most horrible accident yesterday. i am lucky to be alive! i started my car and put the gear in reverse and proceeded to put my foot on the gas pedal and it accelerated to such at high speed backwards, i took my foot off the pedal and the car still proceeded to accelerate, i hit the brakes and it still wouldn't stop until i slammed into a tree. i was completely helpless. if it weren't for the tree, i would have gone into oncoming traffic on the main road. i was taken by ambulance to the hospital and am pretty banged up. my neck & back are in excruciating pain and my hand must have slammed into my side window and is cut, bruised, and swollen to 5 times the size of my other hand. the police had my car towed and the whole back of the car was crushed almost to the back seat with the rear window shattered. i hope this doesn't happen to anyone else. the next person may not have a tree to stop the car and may not survive. *tr