Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 01/03/2013 | 78557 | 1 | |
| Contact owns a 2005 lexus es330. the contact was driving approximately 10 to 15 mph two blocks away from home. while approaching and preparing to stop at a stop sign, noticed the inability of the brake system when applied pressure to the brake paddle, vehicle would not stop. at this point, vehicle began to accelerate unintended (without input on accelerator), causing to rapidly surge and launch straight ahead uncontrollable at a high speed of approximately 55 to 60 mph, which resulted the contact to crash though a cul-de-sac block (brick) wall, bricks exploded and landed on top of another party?s parked vehicle, causing damage to fender. airbag was deployed. contact was taken via ambulance to local hospital for examination of injuries, released same day. a police report was filed on the incident. for vehicle was towed to a storage facility. insurance company determined vehicle to be totaled due to major body damages. the failure mileage was 78,557. *tr | |||
| 01/03/2013 | 78557 | ||
| Contact owns a 2005 lexus es330. the contact was driving approximately 10 to 15 mhp two blocks away from home. while approaching and preparing to stop at a stop sign, noticed the inability of the brake system when applied pressure to the brake paddle, vehicle would not stop. at this point, vehicle began to accelerate unintended (without input on accelerator), causing to rapidly surge and launch straight ahead uncontrollable at a high speed of approximately 55 to 60 mph, which resulted the contact to crash though a cul-de-sac block (brick) wall, bricks exploded and landed on top of another party | |||
| SERVICE BRAKES, AIR | |||
| 09/30/2009 | 28250 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) 2005 lexus model es330(vin#[xxx] ). after entering a parking space at a shopping mall at very slow speed. my lexus accelerated forward with my foot hard pressed on the brake, jumping an island impacting head on with the car parked in front. this accident caused extensive damage on both cars. replaced the hood, grid, both head lamps, and front bumper on my car. the passenger of the other car was not in the car and was shopping in the mall. fortunately there were no personal injuries. i called my lexus dealer (lexus of silver spring, md and was told that the 2005 lexus es330 was not covered by toyota's recall for braking or accelerator problems. since then, i carefully pull the carpet back when start driving. hope your investigation will include the 2005 lexus es330 model. *tr | |||
| SERVICE BRAKES, ELECTRIC | |||
| 03/21/2007 | 7000 | ||
| I drove my mother in her 2005 lexus es330 from orlando to jensen beach, fl for a weekend visit with her sister. the car was purchased in the summer of 2005. the car was driven locally and this was the first time it had been driven on a highway at high speeds. i drove the car on i-95 for 2 hours until i reached our exit. i pressed on the brakes to slow the car down and nothing happened. i continued braking and was getting alarmed that the car did not slow immediately. i maintained pressure on the brake and finally the car slowed before we reached the stop light at the end of the ramp. my mother,as a passenger, was not aware there was a problem. on the return trip while i was driving it happened again. after 2 hours of driving, i exited onto the local roads and braked as i approached a red light. the car did not slow down. i pressed hard on the brake pedal and the car in front had stopped. i screamed to my mother the car is not stopping! she screamed out that we were going to hit the car in front. i continued to press on the brakes and the front end made a loud mechanical sound like a metallic clunk and the car stopped. when i got to my mom's house i called the dealership and told them the brakes failed twice. they told me to have her bring it in for inspection. my mom was 87 at the time and i said she is not driving this vehicle anywhere. the dealership picked up the car and said they found nothing wrong with the brakes.the next week she got a phone call from toyota california to inquire into the incident. the company said the dealer found a lot of oil on the left wheel as if i had hit a pothole. my mother could not react as she had not been the one driving the car.i can tell you there was no pothole! i have driven it twice again on the highway using the same route. it never happened again but i never feel safe in that car. i think toyota knew something was wrong with the vehicle but did nothing. this car was not part of the recall but it should be examined again. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 12/26/2006 | 44118 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) my 2005 lexus es 330 had a sudden acceleration event while i was driving in multi-lane traffic in pensacola, florida. i put on brakes with both feet, but the engine kept winding up. i turned off the key and brought the vehicle to a stop in traffic. i placed the car in park, re-started the engine, and it continued to increase in rpms. i turned off the engine and then started it again. that time, the engine was at normall rpms. i pulled out of the traffic into a parking lot and called the mobile lexus number. they sent a truck and trailered it to mobile where they said they couldn't find any event recorded on the computer and that it was probably a floor-mat issue. i made no adjustments to the floor mat or the accelerator pedal during my event. i think it was something electrical. fortunately, i have not had another sudden acceleration event, but i am not really comfortable with the car. this event is recorded in my lexus service record, case #[xxx] . *tr | |||
| 02/13/2010 | 30500 | 1 | |
| I drive a 2005 ess330 lexus. on saturday, feb 13 i drove up a ramp in a parking structure and upon reaching the 2nd level it felt as though i was driving with the emergency brake on. upon parking, the left front wheel became locked preventing me from moving forward or backward without great effort. after checking all four wheels, i concluded that the left front wheel was quite overheated to the point that it made clicking sounds common when cars are hot. in the time it took a tow truck driver to arrive, the wheel had cooled and i could drive it out of the structure. the tow truck could not fit in the second level. my car drove perfectly! i had it towed to my auto mechanic and they aren't having luck getting the car to repeat the circumstances and they are hesistant to release it back to me due to the likelihood of the brake locking up again on the road instead of just in a parking structure. please advise. *tr | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 10/20/2005 | 300 | 2 | 09/14/2005 |
| Dt: the consumer experienced two different problems with the vehicle recently. when placing vehicle in the garage there was a strong odor of gasoline. she inspected the vehicle but did not discover any leakage. she did not take the vehicle to a dealer for further inspection. later when approaching a stop sign she applied brake pressure and the brakes failed to stop. the vehicle proceeded past the stop sign and through oncoming traffic. the vehicle came to a stop after striking the front porch steps of a nearby house. the vehicle was towed to the dealership. the dealer was unable to determine what caused the failure. *ak updated 12/27/05. *jb | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 05/25/2005 | 1000 | 5 | 05/17/2005 |
| Dt: caller says vehicle has several problems., brakes vibrated, and she had to pump them. also, rear suspension problems, traction control problems, and cooling system problems in the engine.. vehicle was at dealer for 4 days the first time and they were unable to give her any information on the diagnostic test. manufacturer could not provide caller with any information because they have not contacted the dealer yet. caller is waiting for manufacturer to call her back. also, caller had problems with the lights inside the vehicle and dash lights. . *ak | |||