Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
LSB-0057-0905/13/200910030352Lexus: ig1 relay freezing. some vehicles may experience multiple warning lights illuminated, vehicle not shifting from park to drive, and other accessories becoming inoperative after the vehicle has cold soaked in sub freezing (below 14 %f09/23/2009
ELECTRICAL SYSTEM - SOFTWARE
LSB-0015-1002/04/201010034245Lexus: techstream ecu flash reprogramming procedure. flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field fix procedures des10/29/2010
ELECTRICAL SYSTEM - WIRING
LSB-0057-0905/13/200910030352Lexus: ig1 relay freezing. some vehicles may experience multiple warning lights illuminated, vehicle not shifting from park to drive, and other accessories becoming inoperative after the vehicle has cold soaked in sub freezing (below 14 %f09/23/2009

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
ELECTRICAL SYSTEM
RQ10003TOYOTA MOTOR CORPORATION02/16/2010UNINTENDED ACCELERATION
 On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
12/21/20111000001
 While driving down the road at varying speeds i have noticed that the outside mirrors on my car change position without any input on the switch. during the week or so prior to the first time that this occurred, i had noticed that when returning to the car after leaving it parked overnight that the mirrors, selecting the memory switch would return the seat and mirrors to their preset position. however this has now progressed to where the mirrors will change position while the vehicle is in motion. the driver's mirror will not change position dramatically, however the passenger side mirror will frequently tilt up to nearly the full extent of its' travel and without any warning or input from the driver. this has led to several occasions where a quick glance, especially at night, did not show an obstruction on the passenger side of the car and nearly led to an accident. pressing the memory recall button numerous times will eventually bring the mirror back to the set memory position. this is a safety hazard and i would like my vehicle to be repaired. *tr
12/21/2011100000
 While driving down the road at varying speeds i have noticed that the outside mirrors on my car change position without any input on the switch. during the week or so prior to the first time that this occurred, i had noticed that when returning to the car after leaving it parked overnight that the mirrors, selecting the memory switch would return the seat and mirrors to their preset position. however this has now progressed to where the mirrors will change position while the vehicle is in motion. the driver's mirror will not change position dramatically, however the passenger side mirror will frequently tilt up to nearly the full extent of its' travel and without any warning or input from the driver. this has led to several occasions where a quick glance, especially at night, did not show an obstruction on the passenger side of the car and nearly led to an accident. pressing the memory recall button numerous times will eventually bring the mirror back to the set memory position. this is a safety hazard and i would like my vehicle to be repaired.
02/06/201132783
 While driving at night the headlights went out. they began to work intermittently. the dealer replace both headlight bulbs.
12/10/201052490
 Tl-the contact owns a 2007 lexus es350. while driving approximately 25 mph the malfunction indicator lamp light and the charging system warning light illuminated on the dashboard. the contact stated she saw oil leaking from the vehicle also a week ago. the vehicle was purchased used in june 2010. the vehicle was not taken to a dealer or mechanic for the failure. the manufactured had not been contacted. the failure mileage was 52,490 and the current mileage was 52,494. vwb
06/16/201050
 In 2007, i purchased a new 2007 model lexus es 350 4 door sedan. shortly after i purchased the vehicle, i noticed that when the accelerator was lifted and the car was downshifting and braking by the engine (the brake not being depressed), at one point the car continued forward for a time rather than continue to being braked by the engine. this condition has continued in spite my calling it to the attention of the lexus dealer in new orleans on several occasions, the first being shortly after i purchased the car, and the latest being on june 16th of this year. in each instance, i was told by the dealer that the car had no problems. the problem is not a rapid surge, but rather a sudden and unexpected moving forward in gear instead of a continuous downshifting and resulting braking when the car has been driven at about 30 to 40 mph and the accelerator is lifted. this problem does not occur in every instance when the accelerator is lifted, but in traffic when the driver expects the car to slow itself the sudden forward movement, instead of a continuous slowing, is dangerous. the acceleration problem appears to be a fault of the car
08/20/200750
 Tl*the contact owns a 2007 lexus es350. the contact stated that the doors would open on their own. when the contact went to open the driver side door or got close to the vehicle, all the doors would unlock. the vehicle was taken to an authorized dealership four times and the door handles were changed. however, the failure continued. the failure mileage was 50. the current mileage was approximately 36,000.
07/09/2008141
 Unintended acceleration on my 2007 es350 lexus. damage to my entire right side of car, wheels. happened on 7/09/08, no winter mats in car. it was towed to the dealer, where they kept it for 5 months,& refused to talk to me, because it was a legal matter. they found no problem. tw*
12/31/200818000111/17/2008
 Tl*the contact owns a 2007 lexus es350. while driving approximately 25 mph on normal road conditions, the contact depressed the brake pedal and the engine began to rev, followed by unintended acceleration. the brake pedal required greater force to stop the vehicle. there were no warning indicators illuminated on the instrument panel at the time of the failure. the failure occurred intermittently. the vehicle was taken to an authorized dealer for diagnostic testing and they stated that the failure was contributed to the computerized system in the transmission. the vehicle was repaired, but the failure recurred. the vehicle is in the process of being repaired. the failure mileage was 18,000 and current mileage was 25,200. updated 05/26/09 *bf updated 05/28/09.*jb
ELECTRICAL SYSTEM - IGNITION
06/13/20071
 I do not own the 2007 lexus es 350 or the toyota camry but in the course of test driving both of the vehicles, i was shocked to discover that the start/stop button defeats the older ignition key interlock system. in the older keyed ignition system the car must be in park to turn off the engine and remove the key from the ignition. in the 2007 models of lexus and camry the engine can be turned off with the vehicle in drive simply by touching the brake--there is no ignition key to place in the steering column.. please read the following which i sent to your site this morning and was asked to file a formal complaint: ----------------------------------------------------------------------------------------------- 2007 toyota camry and lexus es 350 do not use an ignition key. they use a remote which must be in close proximity to the vehicle when the start/stop button is pressed. other manufacturers (bmw, volvo) use both a key in the steering column and the start/stop button. while this second option at first seems redundant, it is a safety feature and toyota/lexus products may be prone to rolling when stopped in the following scenario: toyota/lexus: driver touches brake and hits the start/stop button to turn off the engine, but driver forgets to move the transmission from drive to park. upon releasing the brake the vehicle will move, if not on level ground. bmw/volvo: as above, but driver is unable to pull key from steering column because vehicle is not in park. therefore, driver places transmission in park before exiting the car, otherwise he will not have the vehicle key with him on leaving the car, thereby avoiding the problem of vehicle moving because it is mistakenly left in drive on exiting the car. in summary: redundancy (key/start-stop) button serves a useful safety purpose and should be incorporated into the toyota/lexus products. *tr