Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||||||||||||
| 07E082000 | TOYOTA MOTOR NORTH AMERICA, INC. | E (Equipment) | 55000 | 10/08/2007 | ODI | TOYOTA MOTOR CORPORATION | 09/26/2007 | 09/26/2007 | ||||||||
| Defect Summary | Certain all weather floor mats (awfm) specifically sold as an optional accessory for use on the 2007 and 2008 model year lexus es350 and toyota camry vehicles. the awfm includes two grommet holes and retaining hooks (clips) to secure the mat to the vehicle's carpet. if the awfm is not secured by itself or if it is placed on top of an existing carpeting floor mat, the mat could move forward during the vehicle usage and it may interfere with the accelerator pedal. | |||||||||||||||
| Consequence Summary | The accelerator pedal may temporarily become stuck in a partially depressed position when returning to the idle position. if this condition occurs, it may increase the possibility of a crash. | |||||||||||||||
| Corrective Summary | Toyota will notify owners of all 2007 and 2008 lexus es350 and toyota camry vehicles about the recall even though not all of these owners will have purchased the all weather mats. if the owner had not purchased the mats, they are not affected by the recall. this letter will advise owners when replacement mats will be available or how to return the all weather floor mat set to obtain a refund. a second letter will be sent after mats are available requesting owners to return their mats to a lexus or toyota dealer for exchange of the driver's side mat. the first letter is expected to be sent during early october 2007 and the second in late november 2007. owners can contact the lexus customer assistance center at 1-800-255-3987 or the toyota customer experience center at 1-888-270-9371. | |||||||||||||||
| Notes | Toyota recall nos. 7lb lexus and 70f camry.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT ADAPTIVE | |||||
| SSC-70F | 09/18/2009 | SSC-7LB | 10032516 | Toyota/lexus: all weather floor mats. preliminary information indicate that the cause may have been an all weather floor mat (awfm) from a different lexus model which, if installed incorrectly in es 350, could cause it to interfere with t | 04/07/2010 |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| LSB-0187-09 | 12/18/2009 | 10033047 | Lexus: interior panels/trim. to improve serviceability of the floor carpet grommet (floor clamp retainer), a new service part has been developed which allows the floor carpet grommet to be replaced separately from the carpet assembly. m | 06/28/2010 | |
| 05207 | 09/21/2007 | 10023163 | Floor mat installation during (pds) pre-delivery service. *nj | 10/30/2007 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | UNINTENDED ACCELERATION | |||
| On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT ADAPTIVE | |||
| 10/20/2009 | 22000 | 1 | |
| We lease a 2008 lexus es-350 while riding on rte 9 in monmouth county, the car suddenly accelerated - i was traveling at approx. 50mph when it happened-- i tried to hit the brakes, but then car kept on accelerating- i then reached down while still driving, and forcibly removed the floor pad from the floor around the accelerator--the car immediately stopped accelerating and slowed down since then, i have driven the car with no problem- but i have not replaced the floor mat. *tr | |||