Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS - KNEE BOLSTER | |||||
| LSB-0057-09 | 05/13/2009 | 10030352 | Lexus: ig1 relay freezing. some vehicles may experience multiple warning lights illuminated, vehicle not shifting from park to drive, and other accessories becoming inoperative after the vehicle has cold soaked in sub freezing (below 14 %f | 09/23/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS - FRONTAL | |||
| 06/28/2011 | 20000 | ||
| On tuesday, 6/28/11 my wife was involved in a head on accident. the vehicle in front of her had no break lights and ishe slammed into the back of his truck. she has $9,000 worth of front end damage and none of the airbags on her 2009 lexus es350 deployed. i find that to be an issue. due to that fact she has sustained a head, neck, back and knee injury. i contacted lexus of cherry hill, nj where the vehicle was purchased less then a year ago as a precertified vehicle and was told that it depended on how fast she was going at the time she hit, that would determine whether the air bags would deploy. a car with $9,000 front end damage in my opinion should have deployed an air bag. something is wrong with this picture. | |||
| 10/24/2009 | 3449 | 1 | |
| Failure of airbags to deploy in a head-on collision on october 24, 2009 involving my 2009 lexus es 350. damage estimates from the involved insurance company total over $15,000.00 for all frontal damage which intrudes into the engine compartment. estimates which are over $15000.00 indicate that the airbag sensors are being replaced, but there is no charge indicated for the sensor replacement which lexus is probably doing at no charge. this means that the damage of $15,000.00 are for parts and work other than that involving the front airbag sensors replacement. injuries sustained by front seat passengers. driver is being treated for a closed head injury/concussion and passenger is being evaluated for concerns of dizziness, right hip pain and a possible neck injury. *tr | |||