Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, ELECTRIC | |||
| 03/12/2010 | 8600 | 1 | |
| I own a lexus es 350, 2009 and received a recall notice for the ?mat? problem. i needed other maintenance done and brought it over to the lexus dealer. my service manager said to be on the safe side he would have the recall work on the accelerator/brake situation fixed. i thanked him. it turned out that two days later i did receive the second letter so i was glad it was fixed. about two weeks later on march 12, 2010 the car was started by me and put in reverse. the emergency break engaged by itself. the break was tapped and the break disengaged. this happened once in the morning. the car was then fine until that same evening when my husband was backing the car out of a friend?s driveway onto a busy street. again the emergency break self engaged. and there was oncoming traffic. it was an unpleasant situation. my husband and i when we park have not used emergency brakes for about 10 years. we know it was not on either time. we also know we did not step on it as we started the car and backed out. though nothing came of this, it did pose a potential accident. *tr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 01/22/2011 | 15807 | ||
| When i was going to park my car in the box in front of the hotel room, i touched the accelerator slightly to advance the two meters distant to be properly parked, then the accelerator run in high speed the brakes did not respond. to reduce the impact, i turned the wheel to the right and crashed into the hotel wall. people from lexus is making an investigation. the question is how confident is that investigation. the car was check the day before for 15,000 miles check. i live now in durango, mexico and just came to have my car checked. | |||
| 01/11/2010 | 100 | 1 | |
| Poor brake performance since i took delivery, 5/1/09 lexus e 350 2009. dealer inspected it & said brakes were normal. i have driven hundreds of vehicles in my life.......none felt like this. *tr | |||
| 01/15/2010 | 2500 | ||
| Tl* the contact owns a 2009 lexus es350. while the contact was attempting to brake the contact noticed that the vehicle had begun to shake and vibrate. the vehicle has not been diagnosed by the dealership and there were no prior warnings. the current and failure mileages were 2500. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 11/19/2009 | 4000 | ||
| Tl*the contact owns a 2009 lexus es350. when the contact attempted to apply the brakes, he noticed that the brake pedal had fallen to the floor. the vehicle was taken to the dealership where the contact had the brake booster and master cylinder seals replaced. the contact noticed previously that the vehicle had traveled over a rough surface 2 to 3 minutes prior to the failure. the current mileage was 6000 and the failure mileage was 4000. | |||