Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 08/06/2012 | 39960 | ||
| On monday august 6th, 2012 at approximately 5: 25 am, i (karol) was arriving at work at methodist hospital. i pulled in the parking lot and started to make a wide u turn into a parking stall driving about 5 miles per hour. my car suddenly accelerated and the brakes would not work and i was unable to stop the vehicle. i kept trying to brake to no avail. i went through a fence and drove over a steel pole. just as i was about to hit a very large tree, the car finally stopped. the brakes finally work about 3 to 4 feet in front of the tree. i was able to drive around the tree and park like i do every day. after parking, i got out of the vehicle, got my phone from my purse in the trunk and called my husband and told him what had just happened. i was very shaken and crying. the car was wrecked on the passenger side. jill called security & johnny came over. we both went back out where the accident happened. i showed him where it happened, what happened and where i ended up. johnny told a few photos. we have contacted lexus 800-255-3987 #2 option (judy)and our attorney (john sodoro) 402-397-6200. we have taken the vehicle to lexus of omaha. lexus wants us to sign a black box release. our attorney suggest we turn in a claim to see if farmers wishes to see the black box 1st.. | |||
| 12/13/2010 | |||
| On the evening of december 13, 2010, victim left his car running in his garage. the car has a smart key which is a remote key-fob. this means that he does not have to turn a key to turn the ignition on and off. instead, the car turns on and off by pressing the same button on the dash board. he must have forgotten to turn the car off. he then went to sleep and suffered carbon monoxide poisoning during the night. he was found unconscious on the floor the next morning. the car was still running. the victim was taken to the hospital, where he is in the icu and sedated. | |||