Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| LSB-0015-10 | 02/04/2010 | 10034245 | Lexus: techstream ecu flash reprogramming procedure. flash reprogramming allows the ecu software to be updated without replacing the ecu. flash calibration updates for specific vehicle models/ecus are released as field fix procedures des | 10/29/2010 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | UNINTENDED ACCELERATION | |||
| On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 08/17/2010 | 15400 | ||
| Tl-the contact owns a 2010 lexus es350. the contact was driving approximately 55 mph, the gps navigation system displayed inaccurate information which directed him to the wrong location. the vehicle was involved in an accident by being misinformed. the manufacturer was notified and they refused to accept financial responsibility of the gps navigation system repair. the failure mileage was 15,400. js | |||
| 06/28/2010 | 600 | ||
| The car intermittently does not start. occurred four times in less than five months. car bought new from dealer late 4/2010. after driving car around to run errands, car does not start. brake is hard, and charging system warning sign appears. sos safety feature often does not operate during these instances. first occurred 6/28/2010. roadside called-required battery jump. dealer evaluated car- claimed no issues with car or battery. second occurrence: 7/6/10. roadside called. dealer evaluated car for two weeks. third occurrence happened while at dealer. lexus technician was able to replicate the problem. techician thought the car was not recognizing the key. battery for keys replaced. fourth occurrence- 8/31/10. roadside called. brought to dealer. claims there are no issues with car, but cannot provide explanation why this is occurring or give any guidelines to prevent the situation from occurring again. in all instances the car was never cold, so battery could not have been issue. failure was replicated by dealer, but dealer unable to find adequate resolution to failure. however, claims car is safe to drive. | |||
| 09/15/2010 | 5000 | ||
| Tl-the contact owns a 2010 lexus es350. the contact stated the vehicle is turned off by a key less system the engine is very quiet therefore his wife left the engine running for over four hours. the contact stated a key less system is very dangerous. he feels a key system is less likely to cause the problem of leaving the engine on. the vin information wasn't available. the failure and the current mileage were 5,000. li | |||