Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT ADAPTIVE
SSC-70F09/18/2009SSC-7LB10032516Toyota/lexus: all weather floor mats. preliminary information indicate that the cause may have been an all weather floor mat (awfm) from a different lexus model which, if installed incorrectly in es 350, could cause it to interfere with t04/07/2010
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
LSB-0187-0912/18/200910033047Lexus: interior panels/trim. to improve serviceability of the floor carpet grommet (floor clamp retainer), a new service part has been developed which allows the floor carpet grommet to be replaced separately from the carpet assembly. m06/28/2010

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
EQUIPMENT
RQ10003TOYOTA MOTOR CORPORATION02/16/2010UNINTENDED ACCELERATION
 On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
09/20/20090
 Tl- the contact owns a 2010 lexus es350. the contact stated when taking their foot off of the gas pedal, the vehicle takes three to four minutes to slow. the contact stated this has happened since the vehicle was purchased. the failure can happen at any speed. the contact has taken the vehicle to the dealer, who stated this is normal. the contact stated the navigation system does not work properly. the vehicle does not go to the address placed into the system. this has been an issue since the vehicle was purchased as well. the failure mileage o and the current mileage was 15600.rl
EQUIPMENT ADAPTIVE
01/23/201013501
 This concerns my 2010 lexus es 350, acquired new on nov. 30, 2009. on1/23/10 i found the driver floor mat loose. underneath were the two light plastic clips, one of which (the one on the gas-pedal side) was out of its socket on the floor and was lying free on the floor. with considerable difficulty i was able to re-insert the flimsy flanges of the loose clip into its socket and then to secure the mat to both clips. other than a vacuuming by the attendant in a car-wash establishment 1/16/10 nothing had been done to the mat since the acquisition of the car. there was no adverse consequence of this equipment failure, but my concern is: lexus crashes have been attributed to loose floor mats jamming the gas pedal. it appears that the mat still comes loose without any incorrect action on the part of the driver. *tr