Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||||||||||||
| 09V388000 | TOYOTA MOTOR NORTH AMERICA, INC. | V (Vehicle) | 4260319 | 10/08/2009 | MFR | TOYOTA MOTOR CORPORATION | 10/05/2009 | 10/06/2009 | ||||||||
| Defect Summary | Toyota is recalling certain model year 2004-2010 passenger vehicles. the accelerator pedal can get stuck in the wide open position due to its being trapped by an unsecured or incompatible driver's floor mat. | |||||||||||||||
| Consequence Summary | A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death. | |||||||||||||||
| Corrective Summary | Toyota filed an amended defect report on november 25, 2009, stating that dealers will modify the accelerator pedal and, on certain vehicles, alter the shape of the floor surface under the pedal. these changes address the risk of pedal entrapment due to interference with the floor mat. redesigned accelerator pedals will become available beginning in april 2010 and dealers will replace any modified pedal with the new pedal if desired. also, dealers will replace any genuine toyota or lexus all-weather floor mats with redesigned all-weather mats, or repurchase the previous mats from owners who do not want the new ones. additionally, software modifications will be installed on camry, avalon and lexus es 350, is 350 and is 250 models that will ensure that the brake overrides the accelerator in the event both brake and accelerator pedals are applied. toyota will begin mailing letters to owners in december 2009. owners may contact toyota at 1-800-331-4331, lexus at 1-800-255-3987. | |||||||||||||||
| Notes | Toyota recall no. 90l/90lg.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| VEHICLE SPEED CONTROL | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | UNINTENDED ACCELERATION | |||
| On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver | ||||||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | ||||||
| RQ10003 | TOYOTA MOTOR CORPORATION | 02/16/2010 | UNINTENDED ACCELERATION | |||
| On september 26, 2007, toyota filed a defect information report and notified nhtsa that some of its model year (my) 2007 and 2008 lexus e350 and toyota camry vehicles could experience unintended and uncontrolled acceleration due to interference between the optional all weather floor mat offered on those vehicles and the vehicles' accelerator pedal.this decision was influenced by an office of defects investigation (odi) engineering analysis.this recall was designated 07e082.two years later, on october 5, 2009, toyota filed a defect information report and notified nhtsa that a number of its my 2004-2009 lexus and toyota vehicles may also experience unintended and uncontrolled acceleration due to interference between the accelerator pedal and the driver's floor mat.this recall was designated 09v388.several months later, on january 27, 2010, toyota filed an amended, or supplemental, defect information report and expanded the population of vehicles to include additional my 2008-2010 toyota and lexus vehicles.since this expansiontook place in a different calendar year, this recall was designated 10v023.separately on january 21, 2010, toyota filed a defect information report and notified nhtsa that certain toyota vehicles and certain pontiac vibe vehicles contained a safety defect in the accelerator pedal assembly that may cause the accelerator pedal to become harder to depress, slower to return, or in the worse case, mechanically stuck in a partially depressed position.nhtsa designated this recall 10v017.in total, the four recalls cover over 7.6 million toyota and lexus vehicles as well as the pontiac vibe product made by new united motor manufacturing, inc., a venture of toyota and general motors corporation.nhtsa requires additional information from toyota to more fully understand and evaluate, among other things, whether the scope of the recalls identified above (makes, models and model years) is sufficiently broad.the agency is seeking to determine whether toyota viewed the underlying defects too narrowly as interference between the accelerator pedal and the driver | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 09/20/2009 | 0 | ||
| Tl- the contact owns a 2010 lexus es350. the contact stated when taking their foot off of the gas pedal, the vehicle takes three to four minutes to slow. the contact stated this has happened since the vehicle was purchased. the failure can happen at any speed. the contact has taken the vehicle to the dealer, who stated this is normal. the contact stated the navigation system does not work properly. the vehicle does not go to the address placed into the system. this has been an issue since the vehicle was purchased as well. the failure mileage o and the current mileage was 15600.rl | |||
| 10/22/2010 | 15600 | ||
| Tl- the contact owns a 2010 lexus es350 with 15,600 miles. the contact stated while driving 35 mph and releasing his foot off of the accelerator pedal the vehicle will not decrease in speed. the vehicle was taken to the dealer and they could not find a failure with the vehicle. bl | |||
| 01/01/1901 | 1 | ||
| 2010 lexus es350. consumer states unintended acceleration. *tgw the consumer stated he engaged the cruise control, but due to speed restrictions where he was driving, he applied the brake and drove to the top. once on level ground and with a clear lane ahead, he engaged resume. to his surprise the vehicle lurched forward with such force that he felt he had been pushed back into the seat very hard. he applied the brake and disengaged the cruise control. the dealers explanation was that the vehicle was powerful. the consumer also stated there was poor visibility in the rear of the vehicle. he stated he is 5 10' tall, but sitting in the drivers seat, he could not see the back of the car; the end of the trunk lid, or the tail lights. the rear head rests covered much of the corners of the rear window and the middle was also blocked by the brake light. also, just after the rear passenger seat, the cover over the trunk was slanted at an angle upward, and he could not see where the trunk ended. an object or a child who is 4 5' tall could not be seen until he drove away. the door mirror showed the handle of the rear passenger's door, after which since the body was slanted inwardly, there was no way to see the tail lights and thus gauge where the car ended. the consumer stated he was forced to back away very slowly in parking lots. on roads after a snowfall, the vehicle skidded and fish-tailed un-like an ordinary rear-wheel drive vehicle. it kept going, and driving became uneasy. during the first week of driving, anytime the heat was on, there was a strong smell of burning plastic coming from the vents. the passenger's door did not fit the body of the vehicle. they were snug at the top, but when they reach the door handle, there was at least one/three of an inch gap between the door and the body. | |||
| 12/09/2009 | 500 | ||
| Tl* the contact owns a 2010 lexus es 350. the accelerator pedal became stuck while driving. the failure occurred intermittently. on one occasion, he attempted to turn off the engine at a gas station but the engine surged. he was able to gain control of the vehicle. he called the dealership and the technician stated that they would perform an at-home inspection of his vehicle. he had not contacted the manufacturer. no repairs were made. the current mileage was approximately 700. the failure mileage was approximately 500. | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 02/11/2010 | 17053 | ||
| Tl* the contact owns a 2010 lexus es350. while exiting the highway the accelerator stuck and she collided into a snow bank. the contact received injuries to the face, mouth and body. the insurance company totalled the vehicle. the failure and the current mileage was 17,053. | |||