Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EXTERIOR LIGHTING | |||
| 12/01/2011 | 8000000 | ||
| This is extremely dangerous. my headlights keep going out. ive replaced the lamps and this wont fix the problem. i cant believe lexus is letting this continue with such a major safety issue of having non working headlights. they go on and off at all times. ive got kids and im terrified to drive any time close to night fall with them in the car. i notice they are on then 5 minutes later they flicker off. i turn the switch on and off and they stay on for a bit then turn off again. this is a major safety isssue and it looks like its affecting many of us. its so frustrating that i cant get a reason for it and ive gotten 3 different estimates on the repair for 5 different things. no on can tell me what the problem is they just want me to start replacing things for 1,000's of dollars and no guarantee that it will solve the problem. this is just rediculous. someone please help us. | |||
| 12/01/2010 | 1 | ||
| Headlamp (afs) does not work properly. right headlamp supposed to be auto leveling does not work properly and faces to the ground. asked the dealership to fix it while it was under warranty and was told they did. (afs) has never worked and right headlamp falls and faces to the ground and was told by another dealership how to fix it my self. headlamps also would turn off at night and not work and was on a trip and had to wait until they wanted to turn back on again. the headlamp still today does not face at normal degree and cannot see on the right side very well. total cost to replace the entire head lamp is over $1,200 and was told that warranty do not cover this ever since i have complained. there is also supposed to be a safe guard warning the driver that the headlamps are not functioning correctly and it does not work either. no alarms go off, no lights either. searched the internet and have found the same thing as well. head lamp flickers and headlamp facing the ground. steering wheel also is never level and i have had it corrected but im told that it is just the road it is never straight. brakes have to be pushed to the floor the pump is very loud and also am told its normal. suspension has a banging sound as well since i have had the vehicle too. *tr | |||
| 12/01/2010 | |||
| Headlamp (afs) does not work properly. right headlamp supposed to be auto leveling does not work properly and faces to the ground. asked the dealership to fix it while it was under warranty and was told they did. (afs) has never worked and right headlamp falls and faces to the ground and was told by another dealership how to fix it my self. headlamps also would turn off at night and not work and was on a trip and had to wait until they wanted to turn back on again. the headlamp still today does not face at normal degree and cannot see on the right side very well. total cost to replace the entire head lamp is over $1,200 and was told that warranty do not cover this ever since i have complained. there is also supposed to be a safe guard warning the driver that the headlamps are not functioning correctly and it does not work either. no alarms go off, no lights either. searched the internet and have found the same thing as well. head lamp flickers and headlamp facing the ground. steering wheel also is never level and i have had it corrected but im told that it is just the road it is never straight. brakes have to be pushed to the floor the pump is very loud and also am told its normal. suspension has a banging sound as well since i have had the vehicle too. | |||