Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC
03/15/2011111000
 Tl*the contact owns a 1998 lexus gs300. the contact stated that while attempting to apply the brakes, the vehicle did not slow down and crashed into a wall. there were no injuries. a police report was not filed. the vehicle was towed to an authorized dealer who stated that the master cylinder failed. the contact called the manufacturer who offered no assistance. the current and failure mileages were approximately 111,000.
03/15/2011111000
 Tl-the contact owns a 1998 lexus gs300. the contact stated that while attempting to brake, the vehicle did not slow down and crashed into a wall. there were no injuries and no police report was filed. the vehicle was towed to an authorized dealer who stated that the master cylinder failed. the contact called the manufacturer who offered no assistance. the current and failure mileages were approximately 111,000-bk
08/07/2000111/01/1998
 Rear brake pad pins dislodged which was caused by the rear brake caliper plate for brake pads to fall off. *ak the result was nothing holding the brake pad in place. newer models have a retaining pin that holds the brake pad pin in place. *yh
SERVICE BRAKES, HYDRAULIC - ANTILOCK
07/09/2006111/15/2005
 I was recently in a car accident on july 9, 2006 at 3:30 am. the car went out of control. all four tires were flat, my abs system didn't work and my airbags didn't deploy. myself and another passenger was hurt very badly. *jb
06/05/1999107/01/1998
 5/13/1999:took car in for 10k check-up. advised dealer that i was experiencing a frontend shudder at higher speeds or upon acceleration. dealer rotated tires and found no shudder. 5/14/99:after getting on freeway, experienced a loud humming and thumping noise from fron-end and a vibration in the steering wheel. braking increased vibration. my husband thought the lug nuts were loose on the tires and got off freeway and checked tires (no problem found). the vibration and noise did not abate even while slowing down to get off freeway. noise and vibration disappeared after getting back on freeway. 5/15/1999:while driving through a residential area, experienced vibration from frontend again while braking. after stopping at a stop sign, the sound/vibration went away. 5/17/1999:returned car to dealer-asked them to check the brakes and tires again. i informed them of the problems, but dealer could not duplicate. tires were balanced. 6/5/1999:i got off 605 freeway at firestone exit and proceeded east. i was going to make a right turn on hoxie and was in the right hand lane. the truck in front of me stopped suddenly. i stepped on the brakes but my car did not stop and continued to roll (i was rolling forward at approxmately 5mph at the time). i stopped after hitting the trailer hitch of the truck in front of me. the time was 11:45 am and the road was dry. it felt like the brakes never engaged. the driver of the truck checked his vehicle, but found no damage. he did not speak english and shook his head when i showed him my license and insurance card. 6/7/1999: reported accident to my insurance agent. i told her that i would be taking the car to a body shop for estimates and also to the dealer to find out what was wrong with the brakes. 6/10/1999: took car to lexus dealer. dealer found loose connection at hydraulic electrical connector at brake booster valve body. dealer stated that mfg. declined to warranty bumper damage. steering wheel still vibrates.
06/01/1998
 While braking in a parking lot, it seemed that the abs braking system was activated. when braking vehicle lurched forward uncontrollably for a couple of feet, then vehicle would stop. dealer cannot determine the problem. please provide further information. *ak
SERVICE BRAKES, HYDRAULIC - POWER ASSIST - VACUUM
06/05/1999107/01/1998
 5/13/1999:took car in for 10k check-up. advised dealer that i was experiencing a frontend shudder at higher speeds or upon acceleration. dealer rotated tires and found no shudder. 5/14/99:after getting on freeway, experienced a loud humming and thumping noise from fron-end and a vibration in the steering wheel. braking increased vibration. my husband thought the lug nuts were loose on the tires and got off freeway and checked tires (no problem found). the vibration and noise did not abate even while slowing down to get off freeway. noise and vibration disappeared after getting back on freeway. 5/15/1999:while driving through a residential area, experienced vibration from frontend again while braking. after stopping at a stop sign, the sound/vibration went away. 5/17/1999:returned car to dealer-asked them to check the brakes and tires again. i informed them of the problems, but dealer could not duplicate. tires were balanced. 6/5/1999:i got off 605 freeway at firestone exit and proceeded east. i was going to make a right turn on hoxie and was in the right hand lane. the truck in front of me stopped suddenly. i stepped on the brakes but my car did not stop and continued to roll (i was rolling forward at approxmately 5mph at the time). i stopped after hitting the trailer hitch of the truck in front of me. the time was 11:45 am and the road was dry. it felt like the brakes never engaged. the driver of the truck checked his vehicle, but found no damage. he did not speak english and shook his head when i showed him my license and insurance card. 6/7/1999: reported accident to my insurance agent. i told her that i would be taking the car to a body shop for estimates and also to the dealer to find out what was wrong with the brakes. 6/10/1999: took car to lexus dealer. dealer found loose connection at hydraulic electrical connector at brake booster valve body. dealer stated that mfg. declined to warranty bumper damage. steering wheel still vibrates.