Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
12/05/2012240000
 Tl- the contact owns a 1998 gs300. the contact stated that while driving approximately 35 mph, the rpms rapidly increased and the vehicle erroneously accelerated. the vehicle was moved to the shoulder to be shut down then restarted but the failure recurred. the vehicle was taken to an independent mechanic where the contact was informed that the failure was caused by a faulty throttle body. the vehicle was not repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 240,000. the vin was unavailable. mah
12/05/2012240000
 Tl-the contact owns a 1998 lexus gs300. while driving approximately 35 mph, an unexpected increase in the acceleration and rpms occurred rapidly. the vehicle was maneuvered to the side of the road. upon restarting, the problem persisted. however, when the brake pedal was engaged there was a sudden reduction in the speed being driven. the vehicle was taken to an independent auto shop for diagnosis. the technician informed that the failure was contributed to a faulty throttle body. the vehicle had not been repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 240,000. the vin was unavailable. js
12/10/2010167000
 Tl- the contact owns a 1998 lexus gs300. the contact was traveling 45 mph when the vehicle started to slow down. the contact stated the vehicle speed control light and the check engine light came on when the failure occurred. the contact was able to get the vehicle over to the side of the road. the contact then had the vehicle towed home because the vehicle is unable to be driven. the vin was unknown. the failure mileage and current mileages 167000.rl
04/08/19991003/14/1998
 1998 lexus gs 300 has the same problem as the es 300 throttle control. on several occasions i have been at a traffic signal and the vehicle accelerated and i presumed that i had somehow hit the pedal, when my foot was on the brake. please investigate. thanks. *jb
02/02/200339900010/05/2001
 This letter is to report a very unsafe condition that exists with my 1998 lexus gs 300. on 2/02/03 i was waiting at a car wash in a line of traffic with my foot on the brake, when all of the sudden my engine advanced to what seem like full throttle. the rear tires began to spin on the wet pavement but my full pressure on the brake kept the car from lunging forward. my wife leaned over to see what was going on and saw my foot on the brake and not on the gas! at that time i started to shift the car into neutral but decided it would be best to turn of the ignition. before i got my hand on the key the engine went back to idle! this whole event lasted 5 to 10 seconds. my foot was definitely not on the gas! at that time my wife told me what happened to her the week before this scary event. she was driving down the road at about 55 mph when the car began to accelerate rapidly with out pressing on the gas peddle. she said she had to apply a lot of brake pressure to keep the car from accelerating over the speed limit. this also lasted about 5 to 10 seconds! service from the lexus dealer is great but they told me my car couldn't do that, and that all computers checked out ok! also a factory service rep said this same thing! i explained to them that it did happen and that i was afraid to drive a car that had a mind of its own. their answer was, no error codes in the cars computer so nothing is wrong! this could have been a deadly situation both times! something must get done before someone gets seriously hurt or killed.
09/08/2002502/01/2098
 For about the fifth time in the past two years, i have experienced an unintended acceleration. as i was pulling into a 7-11 parking lot, the engine revved without my foot on the accelarator and surged forward at which time i applied the brake hard. the car continued to surge forward, restrained, slower by the braking but still moving toward pedestrians and the store. i moved the shifter into park and the revving ceased in about a second or two. the prior four times i was in traffic moving ahead slowly-- stop and go. while stopped, the engine began to rev and the car tried to surge forward with my foot already on the brake. i depressed the pedal harder and the revving stopped in about 5-10 seconds. reported to the dealer first on 01/03/2002. npf.*ak
02/01/2001
 The pattern of the low beam does not project well and do not have a sharp cut-off. too much light projects up in poor visibility conditions, such as fog. fog lights are quite useless as well. the car has the worst head lights of any car i've had.*ak
103/02/1998
 The driver encountered delayed acceleration. yh
01/28/20002003/01/1998
 Since i purchased the car in march 1998, i have had several serious safety problems. one problem that occurs periodically is that the car will accellerate from 2mph to 8/10mph with the slightest touch onthe accellerator (unintended accelleration). the second problem involves absolutely no accelleration from a stopped condition for up to three seconds. the car stands still and does not move at all. *ak
1
 Defective acceleration system caused unintended accelerations. yh
11/12/199809/26/1998
 While driving at speed of60- 65mph there is vibration in the front end. also, steering wheel vibrates. contacted dealer. and he replaced tires, and did an alignment. in addition, engine will surge and hesitate at times. *ak
12/01/1997411/06/1997
 Vehicle in cruise control and experienced sudden surge/acceleration with no brakes. mjs
11/18/1997111/06/1997
 Cruise control failed. yh
02/02/1999209/01/1998
 At about 3:45 pm, i left my office in rosslyn to get to a dentist appointment. i was heading west on route 50 in the right lane, then moved to the center lane and floored the accelerator to pass a slow moving vehicle that was in the right lane. as i pulled back into the right lane, the car continued accelerating. i hooked my toe under the accelerator pedal to see if it was stuck in a down position. it was not. *ak
04/10/199801/01/1998
 At 45 mph vehicle accelerates without control, have to shift to neutral, and turn ignition off. from a stop the car will suddenly accelerates without drivers control. front end shakes at 45 mph and above, has cruise control.
 While pulling from light and upon reaching 40 mph the vehicle suddenly accelerated to 60 mph, driver almost lost control. consumer shut the vehicle off and coasted to the shoulder of the highway to stop. consumer has contacted the dealer. please provide any further details. *ak
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
10/16/2004101000112/14/2001
 After stopping at an intersection, the car would travel forward very slowly while depressing the accelerator pedal normally. it would suddenly catch and lurch forward if the accelerator pedal was depressed. car would then handle normally for a few moments but upon stopping would repeat the problem. vehicle was shut off and restarted several times in an effort to reboot the car's electronic acceleration system but the problem persisted. car was towed to the local lexus dealer. after sitting on the lot for 1 day, vehicle started and operated normally in the dealer's service lot. dealer has reported that the problem calls for the replacement of the vehicle's throttle body and gasket. *ak
02/02/200339900010/05/2001
 This letter is to report a very unsafe condition that exists with my 1998 lexus gs 300. on 2/02/03 i was waiting at a car wash in a line of traffic with my foot on the brake, when all of the sudden my engine advanced to what seem like full throttle. the rear tires began to spin on the wet pavement but my full pressure on the brake kept the car from lunging forward. my wife leaned over to see what was going on and saw my foot on the brake and not on the gas! at that time i started to shift the car into neutral but decided it would be best to turn of the ignition. before i got my hand on the key the engine went back to idle! this whole event lasted 5 to 10 seconds. my foot was definitely not on the gas! at that time my wife told me what happened to her the week before this scary event. she was driving down the road at about 55 mph when the car began to accelerate rapidly with out pressing on the gas peddle. she said she had to apply a lot of brake pressure to keep the car from accelerating over the speed limit. this also lasted about 5 to 10 seconds! service from the lexus dealer is great but they told me my car couldn't do that, and that all computers checked out ok! also a factory service rep said this same thing! i explained to them that it did happen and that i was afraid to drive a car that had a mind of its own. their answer was, no error codes in the cars computer so nothing is wrong! this could have been a deadly situation both times! something must get done before someone gets seriously hurt or killed.
02/02/19991
 While driving throttle was stuck, causing vehicle to accelerate unexpectedly in which the occupant had to press hard on the brakes in order to slow down the vehicle. consumer turned off vehicle in order to stop,the vehicle was restarted and it was idling at high rpm. turned off the vehicle again and restarted and the vehicle was at normal rpm. vehicle has been to dealer, however dealer unable to determine problem. *ak *sb