Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
0120210/11/200210000251Suspension ball joint inspection method. *tt02/20/2003
SU0019909/17/1999607889Information on wheel balance adjustment procedures. *tt10/15/1999

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
01/02/201267586
 When exceeding 60mph, the gs 300's steering wheel shakes and vibrates quite noticeably. the faster you accelerate, the more noticeable the steering wheel vibrates. this causes the the car to become more difficult to handle, brake in a straight line, switch lanes and control while driving in a curve, over bumps and at highway speeds. even after the tires were balanced and aligned, the noticeable steering wheel vibrations continued. this is a serious safety issue since it makes the care more difficult to handle during emergency procedures and when driving at highway speeds, when the the vehicle is becomes more difficult to control.
01/15/20071300001
 I own a 1999 lexus gs300. i've heard some creaking noises coming from the front suspension leading up to the failing of my lower ball joints. before it failed i brought it to firestone on ft. lewis, wa to get a suspension inspection where they did not see or hear anything from my suspension. so a week later (january 15th 2007) i was driving in seattle, wa when the lower ball joint failed. the result of that was body damage due to the vehicle crashing down onto the wheel and a snapped abs sensor wire. just to repair this vehicle to be able to drive was to replace the ball joint and new tires that all together amounted to about almost $600 dollars for a part was about $50-60 dollars. the cost of repairing my vehicle isn't an issue but this is a very serious malfunction or defected item that needs to be reviewed. i've waited to file a complaint to see the amount of people effected by this and since than there were more than a dozen instance where the ball joint has or had failed causing damage and in time will cause death or serious injury to people not aware of this problem i.e on a freeway where people can't stop in time to avoid it or the actually wheel coming off the vehicle and hitting another vehicle. most of these instances has happened at low speeds, side streets or parking lots. like i said before i waited to file a complaint to see the amount of people effected by it and to also compile more information. these are a direct link to the discussion about the problem that includes pictures and accounts for each instances: http://www.clublexus.com/forums/suspension-and-brakes/310895-warning-to-all-2nd-gen-gs-owners.html and http://www.clublexus.com/forums/suspension-and-brakes/340101-lower-ball-joint-failed-today-with-pics.html there are more links to discussions about this problem but i believe these two links will be enough to describe the problems and people effect by it. *tr
 There is excessive vibration when driving from 55 to 75mph. dealer has seen vehicle 5 times, and still no solution. *ak
SUSPENSION - AUTOMATIC STABILITY CONTROL (ASC)
12/11/200277000107/28/2002
 Consumer had an accident as a result of the defect in the vehicles' stability control stated in recall number 98 v 080 000, but vehicle is not included in recall, because the recall is for the previous year vehicle's(1998). ts after pressing lightly on the brake pedal the warning light for the traction control blinked and the vehicle started spinning and the driver lost control. *tt
SUSPENSION - FRONT
01/15/20071300001
 I own a 1999 lexus gs300. i've heard some creaking noises coming from the front suspension leading up to the failing of my lower ball joints. before it failed i brought it to firestone on ft. lewis, wa to get a suspension inspection where they did not see or hear anything from my suspension. so a week later (january 15th 2007) i was driving in seattle, wa when the lower ball joint failed. the result of that was body damage due to the vehicle crashing down onto the wheel and a snapped abs sensor wire. just to repair this vehicle to be able to drive was to replace the ball joint and new tires that all together amounted to about almost $600 dollars for a part was about $50-60 dollars. the cost of repairing my vehicle isn't an issue but this is a very serious malfunction or defected item that needs to be reviewed. i've waited to file a complaint to see the amount of people effected by this and since than there were more than a dozen instance where the ball joint has or had failed causing damage and in time will cause death or serious injury to people not aware of this problem i.e on a freeway where people can't stop in time to avoid it or the actually wheel coming off the vehicle and hitting another vehicle. most of these instances has happened at low speeds, side streets or parking lots. like i said before i waited to file a complaint to see the amount of people effected by it and to also compile more information. these are a direct link to the discussion about the problem that includes pictures and accounts for each instances: http://www.clublexus.com/forums/suspension-and-brakes/310895-warning-to-all-2nd-gen-gs-owners.html and http://www.clublexus.com/forums/suspension-and-brakes/340101-lower-ball-joint-failed-today-with-pics.html there are more links to discussions about this problem but i believe these two links will be enough to describe the problems and people effect by it. *tr
08/01/1999
 Vehicle taken to dealer 5 times for vibration in front end and steering wheel, cannot remedy. dealer stated they have had problems with vibration.*ak
 There is an extensive vibration on high speeds (50 - 75 mph). addressed this issue twice at the two different dealers. i requested wheel balance and alignment done, but unfortunately nothing helped. *ak