Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
0120210/11/200210000251Suspension ball joint inspection method. *tt02/20/2003
SU0019909/17/1999607889Information on wheel balance adjustment procedures. *tt10/15/1999
SUSPENSION - FRONT - STABILIZER BAR
SU0030201/18/2002628657Subject regarding front stabilizer bar abnormal noise. *tt03/19/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION - FRONT
02/19/20091650001
 Tire became completely unattached and jammed against right front quarter panel causing body damage. going only doing 30 mph at the time. thank god i had just exited the interstate and no one hit me. car in shop right now with estimated damage of $500 (excluding body damage). *tr
11/18/2008115000
 Tl*the contact owns a 2000 lexus gs300. while driving approximately 35 mph, the front passenger side wheel collapsed and caused the driver to pull over to the side of the road. the driver was uninjured. the driver exited the vehicle and noticed that the wheel was facing the engine. the passenger side fender and cable were damaged. the vehicle was towed to a local repair shop and the mechanic stated that the new ball joints that were replaced a year ago were defective. the vehicle has been repaired. the dealer was not notified. a message was left on the voicemail of auto part international, the manufacturer of the ball joints, but there has been no return call. the vin was unknown. the current and failure mileages were 115,000.
12/01/2001511/01/2001
 Vehicle purchased used from jm lexus with 9,800 miles. within the first 4 months of ownership the vehicle was taken to the dealership 5 times to rectify a front end vibration at highway speeds. during the five visits the vehicle had the tires rebalanced, front brake rotors resurfaced, alignment, new tires installed, realignment, recalibration of the steering rack, tires removed and rebalanced and new brake rotors installed.*ak
06/15/2001
 Vehicle vibrates in front at any speed. vehicle developed problem at 10,000 miles, and dealer put new tires on. 2,000 miles later, vehicle is again vibrating. manufacturer sent a representative to look a vehicle, and found nothing wrong.*ak
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
02/04/200896000104/06/2004
 Lower ball joint on the suspension came apart causing the tire to dislodge. tire jammed against right front quarter panel causing body damage. car is in the shop right now with estimated repair costs of $1,500.00 excluding body damage estimates. i thank god i was only doing 15mph at the time when the day before i did a 236 mile round trip drive through highway mountain roads. *tr
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
02/05/2008874001
 Front right lower ball joint complete failure leading to wheel/tire barely hanging on vehicle. all this happening going 45-50 mph on outer road/highway entrance ramp. *tr
02/04/200896000104/06/2004
 Lower ball joint on the suspension came apart causing the tire to dislodge. tire jammed against right front quarter panel causing body damage. car is in the shop right now with estimated repair costs of $1,500.00 excluding body damage estimates. i thank god i was only doing 15mph at the time when the day before i did a 236 mile round trip drive through highway mountain roads. *tr
SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT
02/04/200896000104/06/2004
 Lower ball joint on the suspension came apart causing the tire to dislodge. tire jammed against right front quarter panel causing body damage. car is in the shop right now with estimated repair costs of $1,500.00 excluding body damage estimates. i thank god i was only doing 15mph at the time when the day before i did a 236 mile round trip drive through highway mountain roads. *tr