Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRONIC STABILITY CONTROL
03/09/20121002491
 Car max, inc. sold [xxx] a defective automobile. defective automobile; 2006 lexus gs 300 vin# [xxx] mileage 100,249 carmax stock # [xxx]. carmax refuse to repair the automobile. march 9, 2012; about 8:45 pm (night), headlights malfunctioned (cut off/on repeatedly). march 28, 2012; lexus of memphis replaced cogged ac filter. engine front cover seal has noticeable oil leak, and left rear door lock actuator does not work. invoice # [xxx]. mileage 100,952. april 6, 2012; the following indicators/warning messages illuminated: brake wear, skid control, check engine and check vsc. [xxx], ase advance level specialist, lexus certified master diagnostic specialist, ase master auto technician, and a member of the national diagnostic council, order technician to perform system calibration. no illumination of indicators/warning messages. mileage 101,139. april 11, 2012; the following indicators/warning messages illuminated: brake wear, skid control, check engine and check vsc came back on. mileage 101,232. [xxx] performed an historical review of the lexus gs 300 maintenance record from y2005 to ytd and performed an in-depth diagnostic. as recommended by lexus technical service information bulletins dtc (diagnostic trouble codes),[xxx] recommended the following corrective actions: 7.1 lb-sb-0087-08; dtcs p030# - cylinders 1 ? 6 misfire detected 7.2 lb-sb-0092-09; dtcs p0172, p0175, and p0037, replace oxygen sensors and computer 7.3 lb-sb-0069-11; dtcs p030# replace, r & r piston ring set 7.4 a960e electronic controlled transmission system dtc p0761 solenoid; replace automatic trans assy, note: the maintenance history indicated that the cylinders misfiring occurred on august 25, 2009, and november 30, 2011. trans solenoid dtc p0761 was detected on november 23, 2011 and april 9, 2012. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
03/09/2012100249
 Car max, inc. sold mr. witherspoon a defective automobile. defective automobile; 2006 lexus gs 300 vin# jthbh96s565020270 mileage 100,249 carmax stock # 8087381. carmax refuse to repair the automobile. march 9, 2012; about 8:45 pm (night), headlights malfunctioned (cut off/on repeatedly). march 28, 2012; lexus of memphis replaced cogged ac filter. engine front cover seal has noticeable oil leak, and left rear door lock actuator does not work. invoice # lecs245510. mileage 100,952. april 6, 2012; the following indicators/warning messages illuminated: brake wear, skid control, check engine and check vsc. mr. michael t. cocita, ase advance level specialist, lexus certified master diagnostic specialist, ase master auto technician, and a member of the national diagnostic council, order technician to perform system calibration. no illumination of indicators/warning messages. mileage 101,139. april 11, 2012; the following indicators/warning messages illuminated: brake wear, skid control, check engine and check vsc came back on. mileage 101,232. mr. cocita performed an historical review of the lexus gs 300 maintenance record from y2005 to ytd and performed an in-depth diagnostic. as recommended by lexus technical service information bulletins dtc (diagnostic trouble codes), mr. cocita recommended the following corrective actions: 7.1 lb-sb-0087-08; dtcs p030# - cylinders 1
01/04/201149000
 When making right hand turns and applying heavy throttle, engine braking or torque management engages causing the car to forcefully resist acceleration.this happens on wet or snowy roads or dry conditions. this control system also keeps the rear wheels turning when braking in slippery/snowy and icy conditions, even when completely stopped. i've almost been hit several times when trying to merge into heavy traffic in right hand turns. flooring it causes the car to basically try to stop itself. the snowy conditions issue has causes my car to try to slide to the right, into a ditch or other car several times in one 15 minute trip, to where i took the car and parked it due to being so afraid. i'm a veteran in driving in snow, so this isn't a driver issue. i wouldn't expect this out of any brand of car, especially a lexus. the