Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 04/11/2011 | 17000 | ||
| I bought a pre-owned certified 2007 lexus gs 350 in sept 2010, i was driving on a major highway when i heard a pop and the engine lost power. luckily i was able to move to the corner lane to avoid a tractor trailor hitting me from behind. the car was then towed to the nearest lexus dealer, i was told by that dealer that a recall was performed just prior to my purchase of the vehicle and some screws were missing from the repair. which cause an engine failure while i was driving. the lexus dealer that i bought the car from, insists they fix the new engine, the car was then towed to the lexus dealer from whom i purchased the vehicle. now they are saying a chain was cut in the engine and they will just replace the chain and not the entire engine, i was expecting a new engine. | |||
| 03/01/2010 | 3000 | ||
| Tl*the contact owns a 2007 lexus gs 350. the contact was making a right turn, the engine stalled and then started when the vehicle lunged forward. the contact was making a turn and the traction control kicked in and the engine stalled in the middle of the road again. when taking his foot off of the accelerator pedal and then depressed it again, the vehicle responded normally. the contact informed the manufacturer and it took them two months to send a factory representative to inspect the vehicle. they informed him that they could not duplicate the failure. the contact took the vehicle to an authorized dealer and they refused to repair it stating that was the way it should function. the contact also had multiple problems with the outside mirrors when it enabled him to see outside of the vehicle. the dealer repaired both mirrors but had to repair them multiple times. the vehicle has not been repaired. the failure was mileage 3,000 and the current mileage was 25,000. | |||
| 11/13/2009 | 22000 | 1 | |
| Lexus gs 350 surge problems is temporarily eliminated by removing negative on battery cable for five minutes. at this point the computer seems to reset and auto will drive normal for a while. this tells me that perhaps other complaints for toyota, lexus are related to electronic throttle. i learned how to do this from lexus mission viejo california dealership service. the store was owned by toyota at the time, the carlsbad california lexus says they will not do this to stop surge but it works so why do they deny it???? i have to do this constantly. i did have an accident right after dealer worked on surge issue. *tr | |||
| 03/24/2009 | |||
| Tl*the contact owns a 2007 lexus gs350. the contact received a recall notice for nhtsa campaign id number 09v020000 (engine and engine cooling). the vehicle was taken to an authorized dealer for repair; however, the necessary part was unavailable due to a massive back order. the technician was unaware of when the part would become available. the manufacturer was notified. the failure and current mileages were unknown. | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 11/27/2009 | 29000 | ||
| Tl*the contact owns a 2007 lexus gs350. whenever the contact drove the vehicle before it had time to warm up after a cold start the vehicle would hesitate and stall without warning. the dealer informed the contact that the failure could not be reproduced and that there were no problems with the vehicle. there were no prior warnings. the current and failure mileages were 29000. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 11/10/2010 | 60000 | ||
| Recently, toyota has officially filed a government recall on over 138,000 lexus models due to engine problems. the recall affects 2007-2008 lexus gs 350/450h, 2008 lexus gs 460, 2006-2008 lexus is 350, 2007-2008 lexus ls 460/460l, and 2008 lexus ls 600hl models. the problem stems from foreign material that may have contaminated the valve spring causing it to degrade and possibly break. if that occurs, the engine could fail and stop while the vehicle is in motion increasing the risk of a crash. (article from associated press dec. 23, 2010: los angeles | |||