Lexus Gs350 2013

Model Gs350 made in 2013 by Lexus got 10 consumer complains there is 1 recall as well as 3 service bulletins. Consumer complaints with reference to unknown or other. . Technical service bulletines regarding equipment, (pws). There was one recall concerning steering .

Model 2013

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING
12V221000TOYOTA MOTOR NORTH AMERICA, INC.from 12/12/2011 to 02/07/2012V (Vehicle)66306/07/2012MFRTOYOTA MOTOR CORPORATION05/16/201205/18/2012
Defect SummaryToyota is recalling certain model year 2013 lexus gs350 vehicles, manufactured from december 12, 2011, through february 7, 2012. the steering control electronic control unit (ecu) programming for the variable gear ratio steering (vgrs) system could cause the steering wheel to become off-centered when restarting immediately after the vehicle is parked with the steering wheel turned.
Consequence SummaryIf this occurs, the driver may not realize that the steering wheel is off-centered when pulling from a parked position, the vehicle could maneuver in an unexpected direction, resulting in a crash.
Corrective SummaryToyota will notify owners, and lexus dealers will update the vgrs system free of charge. the safety recall is expected to begin in early june 2012. owners may contact toyota at 1-800-331-4331.
NotesCustomers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
LSC-GS-35005/16/201210045093Lexus: see document search button for owner letter. after starting vehicle, the hvac system re-initializes and briefly, the climate control comes on. *pe08/17/2012
(PWS)
CSC-GS-35005/16/201210045088Lexus: see document search button for owner letter. while in economy (eco) mode, vehicle will experience unusual sensation, momentarily, when upshifting to 3rd gear. *pe08/17/2012
CSC-2013-35005/16/201210044561Lexus: click document search button for owner letter. engine control module (ecm) will be reflashed to eliminate the sensation felt when upshifting, while in economy (eco) mode, into 3rd gear. *pe07/13/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
05/24/20121100
 Tl-the contact owns a 2013 lexus gs350. the contact stated that the voice command feature did not operate properly. as a result, the contact had to enter three hand commands instead of being able to use her voice. the vehicle was taken to the dealer for diagnosis and the contact was informed that the system operated the way it was designed. the contact was also referred to the manufacturer, who did a simulation and agreed that certain hand commands were necessary. the manufacturer also stated that the feature was operating as designed. the contact felt that she should not have to use hand commands and felt unsafe when doing so. the vehicle had not been repaired. the failure and current mileages were 1,100. sm.
05/24/20121100
 Tl- the contact owns a 2013 lexus gs350. the contact stated that the voice command does not operate properly. she stated she had to enter 3 hand commands instead of being able to use her voice. the vehicle was taken to the dealer for diagnosis and was instructed that the system operated the way it was designed. the contact was also referred to the manufacturer who did a simulation and agreed that certain hand commands were needed and that is the way the system was designed. the contact felt she should not have to use her hands at all and by having to use her hands she feels she is unsafe. the vehicle had not been repaired. the failure and current mileages were 1,100. dt
04/01/2012200
 Issue is specific to f-sport model with striated aluminum accents interior. anytime the sun directly hits the striated aluminum accents on the driver side a reflection of the trim piece is reflected on the driver side mirror dramatically reducing visibility when using side mirrors for lane changes and other functions.