Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TRACTION CONTROL SYSTEM | |||
| 05/08/2010 | 30 | ||
| I am writing to inform you of a potential significant safety defect in the 2010 gx 460 i recently purchased from lexus of huntsville. i purchased the car new on the friday the 7th of may. over the weekend i found the car won't hold its place when stopped on an incline. in fact, the vehicle moves backwards unless i hold the brake down. i reported the problem to lexus of huntsville on monday the 10th and the car was taken in on wednesday the 12th for a maintenance check. lexus of huntsville reports this is normal for lexus four wheel drive vehicles. i called the lexus national helpline on 12 may to seek a second opinion as i have owned several four wheel drive vehicles and all have held their place on an incline. i was told i would be contacted by the lexus gx subject matter expert shortly. on 24 may i called the national helpline a second time and was told after a thirty minute wait that the gx subject matter expert would call me back. as of today i have not heard back from lexus and i am concerned and surprised by the lack of feedback on this potential significant safety defect in the 2010 gx 460. | |||