Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK - CONTROL UNIT/MODULE | ||||||||||||||||
| 10V039000 | TOYOTA MOTOR NORTH AMERICA, INC. | from 01/29/2009 to 02/08/2010 | V (Vehicle) | 148549 | 03/03/2010 | MFR | TOYOTA MOTOR CORPORATION | 02/09/2010 | 02/09/2010 | |||||||
| Defect Summary | Toyota is recalling certain model year 2010 toyota prius and lexus hs250h passenger vehicles. customers have experienced inconsistent brake feel after abs actuation during slow and steady application of the brakes on rough or slick road surfaces. stopping distances may be increased compared with a customer's expectation for a given pedal force. | |||||||||||||||
| Consequence Summary | Vehicle stopping distances may increase relative to a customer's expectation increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Dealers will rewrite the programming of the abs control unit free of charge. the safety recall began on march 3, 2010, and is expected to be completed in late march 2010. owners may contact toyota at 1-800-331-4331 and lexus at 1-800-255-3987. | |||||||||||||||
| Notes | Toyota recall no. aob lexus ala.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, ELECTRIC | |||
| 03/03/2010 | 775 | 1 | |
| Lexus hs-250h 2010 momentary brake failure. *tr | |||
| 02/08/2010 | 1000 | 1 | |
| The vehicle won't stop. it was a very cold day, it had been snowing a bit and i was at an intersection. the car seemed to keep going and the abs did not deploy either. *tr | |||
| 11/01/2009 | 5000 | ||
| I have a new lexus hs hybrid and i have specifically noted problems with the brakes when going over bumps, potholes, etc. the brakes seem to 'skip a beat', or 'not catch' for a second after you go over a pothole and i noted this directly to lexus and in the survey forms i filled out for them. | |||
| 01/01/2010 | 1000 | 4 | |
| My car has lost braking/slipped 3 or 4 times in the same spot on my street where there is uneven payment. i drive the new lexus hs250h... it sounds very similar to the prius brake recall. i have had the car 2 months. after a couple of brake pressings, the brakes resume. *tr | |||
| 12/15/2009 | 1000 | 1 | |
| Not sure what happened but the car ran into a barrier pole while turning into the parking garage. the front bumper was damaged. i cannot tell if it was a problem with brake or not. *tr | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 04/10/2012 | 6200 | ||
| On january 27 2012 my lexus took off by its self brakes would not stop the car reported to lexus dealer they found nothing wrong on april 10 2012 while on vacation in florida if happened again this time more power hitting a brick wall and damaging the car that we had to sell it because we were affraid to drive it. | |||
| 05/14/2010 | 2500 | ||
| While applying the brakes, nearly 100% of the time when i hit a bump of any sort (small, medium or large), there is an apparent loss of breaking and the car actually lunges forward -- feels like acceleration -- and even pressing firmly on the break does not slow down the vehicle. this has occurred on several (probably about 10) occasions since i first got this car. fortunately, it has never resulted in an accident, but i have come extremely close a few times. i do not feel safe in this car when it comes to braking. i never experienced anything like this on any vehicle. especially with lexus. | |||
| 03/01/2010 | 1200 | ||
| While braking there is a sudden loss of brakes and simultaneous lurching or lunging forward of the car as if it is accelerating. it happens for a split second but it is very dangerous since something can be hit and/or it creates a very unsettling and unpredictable reaction from the driver and passengers. it is very unusual and i have never experienced anything like it. it has happened many times over the last two years, the last two times in feb. 2012. it happens during slippery conditions or when going over a bump. | |||
| 12/15/2009 | 700 | ||
| The car had a recall to correct the problem of brake failure on uneven, bumpy pavement. had problem at least half dozen times before the recall repair was made. it did not solve the problem. i have had the problem several times since, usually in monmouth county, most times near my home, but last time in long island freeway. the brakes do not slow down/stop vehicle for approximately 1 second, and then start to work. it is intermittent problem. i had lexus rep come to test my car yesterday, november 9, 2010. they were not able to simulate problem, but have advised they have been able to simulate problem on other vehicles of this model since the recall repair. they advised that even if they simulate the non-braking, this is considered normal based on the lexus engineers. i want a car that brakes every time. it is not safe vehicle. | |||
| 05/01/2010 | 3000 | ||
| Tl-the contact owns a 2010 lexus hs250. while driving approximately 65 mph the driver applied the brakes. the vehicle began to brake as normal before the brakes felt tighter and the vehicle lost control. when the vehicle lost control it began to slide before braking as normal again. the failure recurred whenever heavy pressure was applied to the brake pedal. the vehicle was taken to an authorized dealer where he was informed it was operating as normal. the failure continues. the failure mileage was 3,000 and the current mileage was 9,500. sm. | |||
| 12/05/2009 | 7421 | 1 | |
| Entering a freeway from a downgrade cloverleaf entrance ramp. dealer used new car, 7,000.00 miles. driving home from dealership after purchase. weather was mixed rain and freezing rain. i applied the brakes to complete the last segment of the clockwise cloverleaf turn. brakes locked. no anti-lock action occurred. car slid into the left curb and bounced off to hit the right curb. total front end undercarriage damage. cost to repair, $14,000.00+. more than a month to get parts and repair at dealer preferred repair shop. *tr | |||
| 01/10/2010 | 1933 | 1 | |
| This is to report a problem with braking system in lexus 250h 2010 model car. when i drive over a bump the car loses a braking power and it causes what seems like an acceleration forward. luckily there were not any accidents yet as i keep sufficient distance, but it could lead to severe consequences. *tw | |||
| 12/15/2009 | 1750 | 1 | |
| I purchased a new 2010 lexus hs250h on october 31, 2009. i commute approximately 20 miles each way to my office in downtown denver, co. approximately 2 months ago while traveling north on lincoln street and braking hard to slow for a left turn onto colfax with a green light, i experienced momentary brake failure and went into the intersection unable to slow or stop. the street in the far left turn lane has several large bumps and i initially attributed the problem to the car's suspension when i filled out a survey for lexus. since that event, i have had two more similar problems at the same intersection. on february 5, i reported the issue to the lexus dealership where i purchased the car and provided them imformation similar to the above details. they are looking into the issue at this time. i believe that this is similar to the issues reported with the 2010 prius and should be included with that research. *cn | |||
| 10/10/2009 | 4800 | 4 | |
| Lexis hs250h 2010.....on 4 different ocasions the brakes fade and almost caused me to have a rear end accident. i informed lexus and they said there was nothing wrong. i have owned a hybrid car in the past and the brakes on that car worked as they should. this vehicle you can not tell if it will stop in time. *tr | |||
| 09/23/2009 | 1 | 4 | |
| We own a lexus hs-250h that seems to have a problem with the braking system. on uneven or bumpy road surfaces when the brakes are applied they do not initially respond. it takes a second braking application for the stopping process to begin. this defect has occurred approximately 4 times since we purchased the car in september, 2009. *tr | |||
| 02/05/2010 | 2500 | 3 | |
| Approaching intersection using brake car accelerated on three separate incidences. 3,000 miles on car. all three incidences in last 500 miles. *tr | |||
| 02/04/2010 | 7358 | 1 | |
| When at a mid-speeds (typically 35 to 50 mph) and one tries to brake on a rough, uneven or loose gravel surface, the car accelerates against the driver's braking. this is particularly problematic when making a turn from a bumpy or uneven road. the acceleration force overpowers the driver's braking and makes the turn difficult causing the driver potentially to overshoot the turn. this acceleration against braking has also occurred on straight road driving when one brakes from mid-speeds on uneven, bumpy or loose gravel roads. this event has occurred repeatedly in similar circumstances. *tr | |||
| 12/28/2009 | 1 | ||
| Brakes momentarily don't function as i drive over uneven road. it feels like you are hydro-planning(skidding) even though road is not wet. *jb | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||
| 02/20/2010 | 869 | ||
| Tl* the contact owns a 2010 lexus hs250 hybrid. the contact was driving approximately 1 mph when he applied pressure to the brake pedal, the vehicle began to slide. the contact was able to gain control of the vehicle and continue to drive normally. the vehicle was taken to an authorized dealer where the technician was unable to duplicate the problem. nhtsa campaign id number 10v039000 (service brakes, air: antilock: control unit/module) recall repair was performed on the vehicle; however, the vehicle continued to experience the failure. the remedy repair did not correct the failure. the vehicle was taken to the authorized dealer on five occasions for the identical failure. the vehicle remained at the dealership for one week. the technician stated the failure was a manufacturers design. the failure mileage was 869. | |||
| 11/08/2009 | 6 | 10/01/2009 | |
| I purchased a lexus hs250 in october 2009. since then, i have experienced at least 6 occasions from the end of october 2009 to early february 2010 in which i braked with the intention of coming to a stop. the vehicle began to slow down in the braking process, then the brakes stalled for a few seconds before resuming the braking action. it is unexpected and dangerous because you don't know if your brakes are completely stalling or not. for a couple of seconds, everything just gives way before the brakes seem to begin working again. in that situation, you don't know whether to press down a second time on the brake or to pump the brake pedal or not do anything. when this event happens, you feel as if you have absolutely no control over the operation of the vehicle, similar to driving on a sheet of ice, except none of those safety rules seem to apply here. this has happened about every few weeks. i have noticed that it sometimes happens when i am driving over an uneven surface, bump, or a pothole in the street while braking. while i have not been involved in a crash, it has worried me that this could lead to one. *jb | |||