Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 07/15/2010 | 6300 | ||
| Tl-the contact owns a 2010 lexus hs250h hybrid. while the vehicle was stopped and her foot was on the brake pedal the vehicle accelerated. she engaged the brake pedal with extreme force in order to stop the vehicle. the failure occurred four times. the contact stated that when it rains the vehicle slides when the brakes are applied. the vehicle was taken to the dealer for a recall notice and she mentioned the acceleration and skidding problem; however, the dealer was unable to duplicate the failure. the contact stated that an engineer from the manufacturer was coming to the dealer on tuesday, october 19, 2010 to inspect the vehicle. the vehicle was not repaired. the failure mileage was 6,300 and the current mileage was 9,316. vwb | |||
| 11/28/2009 | 3000 | ||
| Tl* the contact owns a 2010 lexus hs 250. the contact stated that while driving at 40 mph, when braking without a warning the vehicle accelerated on its own. she stepped on the brakes with extreme pressure and it still did not stop. after a while the brakes engaged and stopped the vehicle. the vehicle was taken to the dealer who stated that there was no problem with her vehicle and that they have never heard of this issue. the acceleration has happen 9 times in the nine weeks since she purchased the vehicle. the vehicle was at the dealer at the time of the complaint. the contact stated she will not drive the vehicle until it is repaired. the failure mileage was 3000 and the current mileage was 6500. | |||
| 01/10/2010 | 2000 | 1 | |
| Tl*the contact owns a 2010 lexus hs250h. the contact was driving approximately 60 mph on normal road conditions with the acceleration cruise control feature activated. the cruise control system failed to function when it was disengaged. the acceleration continued, followed by an unintended increase in speed. the driver was able to slow the vehicle down. there were four separate occasions that the identical failures occurred without warning. the vehicle has not been repaired for the malfunction at this time. the contact had concern of the potential safety hazard. the failure mileage was 2,000. updated 2/26/10 *cn the consumer was informed by the dealer, the cruise control was designed that way. updated 05/10/10*jb | |||