Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 01202 | 10/11/2002 | 10000251 | Suspension ball joint inspection method. *tt | 02/20/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 08/01/2001 | |||
| As the original owner of this make/model i have noticed that it goes through tires like not other call i have ever known. i am lucky to get 10-12k miles from a set of tires. in the time i have owned this vehicle i have had to purchase multiple tire sets as well as a lifetime alignment duet to the excessive wear on the tires, this wear is on the inner portion of the front tires. i have been told it is the camber portion of the suspension that causes this. i am a model driver who takes all precautions in the care of my vehicle. with this being said there are times that a new tire can go from good to totally bad in months. for example this past july 2011 i took my car in for tires and alignment by oct 2011 my front tires were worn out on the inside portion. conumer can supply proof. i have seen blog post on the net with various other is 300 owners stating the same problems with the exact tire wear i am seeing. it is the safety factpr that concerns me. i am constantly having to check before i get on a long trip is my tires have worn out for fear of having a high speed accident. thank you in advance. | |||
| 1 | 10/31/2000 | ||
| Consumer had purchased over 14 tires. the problem was not the tires, but the problem has not been determined. *ak | |||
| SUSPENSION - FRONT | |||
| 03/09/2011 | 118426 | ||
| I purchased a car from a dealer in malden i heard a sound that was not familiar to me and requested the dealer check it as i had just picked up the vehicle. i made several calls and was told the dealer was with a customer or busy. on march 1, 2011 i took the vehicle to get inspected in stoughton and received a report with a passing grade. regardless i still heard the sound and elected to drive to the dealership on march 2, 2011. the dealer was too busy that day and it was arranged for me to return on march 9 of the following week. i left the vehiicle at the dealers on the night before (8th) and was told to come back at 5pm the 9th. when i got to the dealer i was told they could find nothing wrong and was given my keys back. i left for home and a short time later the ball joint on the left front let go causing damage to the wheel well and wheel.. the state police had me towed and trhe following day a mechanic looked at the car. i was told the ball joint broke and that the entire front end and right ball joint were junk. i called the dealer and my father spoke to him. he said he would stand behind what he sold but questioned the inspection. we went to the inspection station and the owner would not provide his name or the name of his insurance carrier. he said if we wanted to get this respolved we would have to bring him to court. i have gotten the estimates to bring the vehicle to a safe level and the cost will be $1745.07 including my tow charges. i relaize the dealer has the responsiblity to perform the terms of the contract however the inspection facility risked my life and have shown no intention on working this out amicably. i am requesting the service station lose their license to inspect vehicles. i have been told by others that this station does not conduct complete inspections and i question if the technician that looked at my car was certified as it was not the owner we spoke to. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 11/01/2004 | 1 | ||
| Passenger side control arm made tapping sound. took to park place lexus, plano tx - car is under warranty so they replaced for free. they told me that a rubber grommet/gasket was missing and that metal had rubbed metal until severe rust developed. only about 1 months later the noise is back and even more frequent than before with its pek pop tik tap. also the suspension has a tremendous vibration in it, whenever i travel over the slightest crack in the pavement - it feels like something is partially attached and shacking from the change in surface. its a very heavy and sudden thumping. when this occurs, even the steering wheel adjitates to the point it can be seen - its a tremendous flexing. park place has told me before that i am wasting their time and i just expect them to throw parts. this has been the most expensive car i've had, but the most dissappointing.. *ak | |||