Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT ADAPTIVE | |||
| 12/15/2009 | 1 | ||
| I received a notice from lexus a couple of months ago that my is250 would be recalled due to'potential floor mat interference with accelerator pedal'. i called the dealership about two weeks ago. i was told that the recall for this problem had not started yet. in the letter, it states that i should contact you if lexus had not remedied this problem in a reasonable time. i feel that they have not. i appreciate your assistance in getting lexus to complete the necessary recall work on my car. *tr | |||
| 05/21/2009 | 28000 | 1 | |
| Back on may 21, 2009, i pulled out of my driveway in my 2006 lexus is250 and the accelerator immediately became stuck down forcing my car to go almost 55 mph down a winding hill. at this point the brakes also did not work and i simply had to wait for everything to begin working again. i was extremely lucky this happened at night and nobody was in front of me because this is a main road. i contacted lexus the next day who informed it was just my floor mat and to remove the extra mat immediately. while i did not agree due to the way both the accelerator pedal and brakes felt completely locked in place, i did as they said. now with the recent recall on toyota models, i called lexus again who informed me that in about 3 months i will receive a recall notice and that in the mean time i can come in and have a tech test drive it with me for peace of mind. i would like to understand why this car has not been included and publicly announced in the recall when they are fully aware of the dangers! being told the part needed to to correct the problem (both the accelerator and the brake system) is not yet being manufactured for my model is unacceptable and in the meantime i am trying to not drive my vehicle and have this experience again. *tr | |||
| 08/15/2009 | 20000 | 1 | |
| Hi, with all the news lately regarding the problems with sticking gas pedals on certain toyota models, i wanted to emphasize that i don't believe the problem is limited to toyotas. i had e-mailed you previously to describe similar problems my wife and i have had with our 2006 is 250, where the car felt like it wanted to lurch forward with our foot on the brake pedal. additionally, the tachometer needle was fluctuating while this was happening. our car even died once at a stop light for no apparent reason. there is a record of our taking the car into putnam lexus for inspection of this problem. we never did receive a response from lexus to our first e-mail. and, we do not feel that a creeping floor mat was the cause of the problems we were experiencing. we feel that the problems we've described need to be investigated further since it is safety related. i just tried four times to send this description to lexus through their online e-mail system but kept getting, operation failed, illegal parameters. *tr | |||
| 08/31/2009 | 17000 | 1 | |
| I had just got onto the highway and my car started accelerating and would not stop. all of the lights started flashing on the dashboard such as the brake light. i immediately removed the floor mat. luckily, since no one was on the highway i was able to pull into the shoulder although my car was still accelerating and put it in park even when i was in park the engine continued to rev up. i turned the car off and called for a tow truck. the lexus dealership said they did not find any problems with my car and they thought it was the mat. i have not had another problem since then. *tr | |||