Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
01/13/201141901
 Starting getting raw gas odor inside car when starting car 1st thing in morning. i took my 2006 lexus is-250 into dealer. i met with mechanic before starting car ( on the dealer lot ) so he could understand problem. it took about 20 seconds and we both had to get out of car because of gas smell. customer rep called about 2 hours later and stated the mechanic found leaks in the fuel pipes. this was repaired on a recall about 17 months earlier.
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
04/05/200730000004/23/2006
 On april 3, 2007 i took my 2006 lexus is 250 automobile to my dealer of purchase for diagnosis after the check engine light came on the dashboard. dealer performed electronic tests on the car on april 4, 2007, and determined the primary electronic gasoline fuel pump was bad , not sending enough pressure and faulty electrical connections. the car is 1 year old and has 30,000 miles. that a primary gasoline fuel pump would go bad in the first 30,000 miles is very rare and worrisome. after picking up my car from service on april 4th, i noticed a strong odor of gasoline raw fuel fumes were inside the passenger compartment and in the rear trunk of the car. i informed the auto dealership service advisors on duty at the time of pickup of the automobile, and they stated that because the fuel pump that was replaced is located inside the passenger compartment and underneath the rear passenger seat, perhaps a small amount of fuel had been spilled inside the passenger compartment during the installation of the new fuel pump. i was told no problem and that the smell of raw fuel would go away. i drove 14 miles on my way home and decided to fill up my gas tank with 6 gallons of fuel. once i filled the gas tank with additional fuel, the smell of increasing raw fuel filled the passenger compartment. for fear of a fire or explosion of the raw fuel fumes, i had the car towed back to the dealership, sewell lexus of dallas, texas. the dealership on april 5th began to diagnose the problem again, but has not yet been able to identify the source of the raw gasoline fuel fumes that increase in the engine compartment when the vehicle is turned on and accelerating. this dangerous condition with raw gasoline fuel fumes could cause a fire or explosion that would kill me and the occupants of the car. as a result of the fuel fumes, i and my passenger on april 5th, have endured migraine headaches and dizziness after ingestion the raw fuel fumes. *ak