Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 08/13/2012 | 100000 | ||
| Over the course of the vehicles life, the interior dash and door panels have become sticky and have began deteriorating. in some cases, parts of the dash have become brittle and broken off. concern for safety in the event of a crash from flying dash particles. | |||
| 12/20/2011 | 81182 | ||
| For 3-years we have complained to the dealership regarding the musty smell comming from the a/c vents. we were advised by the dealship to cut off the a/c before arriving home to allow the unit to drain. we also were advised to spray lysol into the outside cowl vents which did improve the odor but this a/c musty smell has always been an issue and is all over the internet. on 12/20/2011, we noticed water was apparently entering the passenger compartment. the carpet was wet and there was excessive moisture and water under carpet. upon noticing this problem we scheduled an appointment with the dealership. i was advised that most likely, the a/c drain flap was stuck and correction for this defect required removal of the drain flap to allow the drain to flow and not back up and enter the passenger compartment. the dealer stated this defect has occurred before involving the is250. cost to correct this defect was $240 because the transmission had to be dropped to access the drain line. removing the water/moisture and drying the carpet was estimated at $2k. again, this obvious defect is all over the net and apparently well known by the dealership. all lexus owners should be nofied by lexus so all can avoid this potential health issue involving mold and the high cost of repair. if the water is not noticed and water continues to build up in the a/c and under the carpets serious mold related health issues could occur. i don't know how long our car leaked or backed up water but a musty smell for for the past 3-years has been not only offensive but dangerous considering the health hazards associated with mold here in florida.i respectfully submit that this defect should be addressed imediately. | |||
| 07/22/2011 | 103501 | ||
| Hvac evaporator drain blockage resulting in repeated flooded interior and carpet mold | |||
| 08/26/2010 | 37000 | ||
| A young lady parked her 2006 is 250 lexus,equipped with a smart key system, in her attached garage which was on the ground floor of her three story townhouse. she exited the vehicle with the key fob on her person, but either inadvertently forgot to shut down the engine or pushed the start button in an effort to do so but was unsuccessful. the young lady did not realize the vehicle was running and after entering her townhouse from the garage placed the key fob on a table on the second floor. the young lady remained in her townhouse with the vehicle running in the garage until it ran out of gasoline and stopped. the young lady was subsequently found dead in her bathroom on the third floor. the death was determined to have been caused by carbon monoxide poisoning as a result of the vehicle having been left running in the garage. the vehicle lacked a shut-down switch to shut the engine off when unoccupied and inert for an interval of time and/or lacked an adequate aural warning that the key fob was being removed from the vehicle while it was running or the operator had exited the vehicle while the engine was running. | |||