Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 12/31/2010 | 43333 | ||
| The car makes a lot of creaking noises and has been tried to be fixed several times and never gets the problem solved. now car creaks and rattles at 10 mph. sound coming from the a-pillar and warranty does not cover | |||
| 05/04/2011 | |||
| Compartment of where the cabin air filter is for the 2007 lexus is 250, a bolt is rusting and the dealership acknowledges the fact but fails to fix the issue. they claim that this is common for the bolt to rust. | |||
| 03/30/2011 | |||
| Issues with lexus is250 service recall reagarding insufficient tightening of the fuel pressure sensor, after service noticed faint smell of gas inside air cabin on different occasions. | |||
| 05/11/2010 | 33333 | ||
| There appears to be a design defect relative to the clearance of the front tires with the wheel wells. i was driving on the freeway and suddenly heard a loud thumping which i assumed was the tires because as i slowed, the noise slowed and then stopped. i got to my destination only a few minutes away and checked the tires to find that the furthest interior 1 inch of tire tread of my right tire had been ripped off and exposed a portion of the steel radial. the remainder of the tread of the right tire was in tact, and had about 1/4 inch of tread, indicating to me that the tires were not worn down at all. i had 33,000 miles on the car, nearly all freeway. i believe that the tires make contact with the inside of the wheel wells when you attempt to turn as tight as possible, as in making a u-turn. i base this on my recalling making sharp u-turns and hearing a rubbing/grinding sound coming from the tires. i went to the lexus dealership in glendale, ca, and informed the service department of my belief and showed them the tires. they stated that the tires were not driveable (which was obvious) but that it was just normal wear-and-tear. i then showed them the remaining tread on the tires and their excuse was that the alignment must be off and causing that part of the tire to wear quicker. they rejected my demand that they replace the tires on grounds that the car had a design defect. i was forced to buy replacement tires at my expense. | |||
| 07/03/2008 | 11373 | ||
| I was driving to the gym at 5:30 am on july 3, 2008 in my lexus is 250. i pressed on the accelerator after a light turned green and the car took off, speeding faster and faster. i tried using the brakes and that didn't help. i engaged the emergency brake and that didn't work. my car continued to go faster and faster. i was scared to death and didn't know what else to do. thankfully there was veryl little traffic due to the time of day. i pressed the electronic ignition button and that didn't work. i was preparing jump out of the car that was now speeding at about 60mph or so when i thought to put the car in park. that finally stopped the car. i jumped out of the car and a pedestrian lent me his cell phone to call my husband. the car was in the middle of the street bucking ( the engine was still reving and the car was in park - still running) for about 10 minutes until my husband arrived. he opened the door, checked the mat - it was not on the accelerator pedal. he turned off the car and we called lexus to have them come tow the car to the dealership. the dealership (lexus of watertown, ma) checked the car and told me there was nothing the matter with it. that i was the problem, that the mat was on the accelerator. this was not true. both my husband and i saw the mat was not on the accelerator. they completely dismissed the entire event. i almost died driving their car and they blamed me (all the time knowing about the problem). | |||
| 04/03/2010 | 43342 | ||
| I have a lexus is 250 which experienced unintended acceleration. i have brought it to my dealer who found no defects and had no repairs for the known problem. | |||
| 08/17/2009 | 68000 | 1 | |
| Written description is in letter form attached to complaint. *tr | |||