Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
LSB-0187-0912/18/200910033047Lexus: interior panels/trim. to improve serviceability of the floor carpet grommet (floor clamp retainer), a new service part has been developed which allows the floor carpet grommet to be replaced separately from the carpet assembly. m06/28/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT ADAPTIVE
10/31/200998001
 I was driving my wife's lexus 2008 is 250 out of a parking lot when applying my foot on the brake the car accelerated. i now slammed my foot on the brakes and the car continued to accelerate. the only thing that stopped my car was the car in front of it with very little damage. if the car was not in front of me i was accelerating faster into on coming traffic. my floor mat is not on the floor as after the san diego incident that was toyota's reasoning. we were told roughly a month and half ago to take the mat out, which i did right away. they can deny it all they want this car was accelerating and getting faster when applying the brake. the policeman at the scene instructed us to not drive this vehicle and to get a loaner which we did. the car was picked up and sent to lexus in freehold. first we were told nothing is wrong and they test drove it and such. they were keeping it for 3 days now they are telling us they are keeping it for 3 weeks. there are reports all over the web on this with over 2000 complaints. it is obvious there is a major defect in their computer system. they really need to stop covering this up as 16 people have died. fyi, this has happened to people in lexus loaners and loaners do not have floor mats. again, luckily the car was only 15 feet in front of me what if it was 100 ft! *tr