Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
12/22/201042000
 Tl-the contact owns a 2008 lexus is250. while driving approximately 25 to 30 mph the vehicle suddenly accelerated, when the brake was applied the vehicle did not stop. the contact stated she does not know when or how the vehicle stopped, but she ended in the middle of the road. the contact blacked out, and hit her head. the vehicle was towed to the dealer. the vehicle had not been diagnosed. the failure and the current mileage were 42,000. li
04/11/201015000
 Tl*the contact owns a 2008 lexus is250. the contact was driving approximately 2 mph into a parking space. the vehicle surged over a sidewalk and came to a complete stop. the vehicle was taken to an independent mechanic and then transported to an authorized dealer to be repaired. the failure and current mileages were 15,000.
04/29/2009179541
 I like to report an incident of a possible manufacture malfunction on my 2008 lexus is250. the incident happened on 4/29/2010. i was first stopped for red light in the neutral gear. as i was ready to move forward on green light, i switched the automatic transmission to drive, however the car just accelerated uncontrollable forward. i immediately stepped the brake pedal repeatedly (~3 times), but the brake didn't work until my car hit the car in front of me. after colliding with the car in front of me, my lexus engine shut down by itself. i took my car to magnussen's lexus dealership in fremont, ca, but they could not find a problem. in light of so many problems reported by other drivers against toyota and lexus, i started to think my incident is not an isolated case and may be significant for further investigation. i would like to make an official report to the incident that happened to me and ask you to address the possible safety issue. best regards *tr
11/05/20077000
 Tl*the contact owns a 2008 lexus is250. while driving approximately 5 mph into her garage the vehicle accelerated into the refrigerator door and the garage wall after she applied the brakes. the dealer advised her to take the vehicle to the collision shop to be repaired but the dealer never checked the vehicle. the manufacturer was not notified; however, the contact received a recall notice but didn't indicate what component it was related to. the vin was unknown. the failure mileage was 7,000.
01/01/20109900
 Tl*the contact owns a 2008 lexus is-250 which was purchased in october 2008. he stated while traveling at speeds of less than 25 mph on a two-lane street, the vehicle accelerated uncontrollably. he attempted to depress the brake pedal; however, the vehicle continued to accelerate. he then utilized the emergency brake yet the vehicle continued to accelerate. the contact was able to force the gear shift selector into the park position and shut the vehicle off. when the vehicle came to a complete stop, he noticed that the driver's side floor mats were stuck under the accelerator pedal. the local dealer advised him to remove one of the floor mats from the vehicle. there were no recalls on his specific vehicle to date. the current and failure mileages were under 9,900.
10/31/200998001
 I was driving my wife's lexus 2008 is 250 out of a parking lot when applying my foot on the brake the car accelerated. i now slammed my foot on the brakes and the car continued to accelerate. the only thing that stopped my car was the car in front of it with very little damage. if the car was not in front of me i was accelerating faster into on coming traffic. my floor mat is not on the floor as after the san diego incident that was toyota's reasoning. we were told roughly a month and half ago to take the mat out, which i did right away. they can deny it all they want this car was accelerating and getting faster when applying the brake. the policeman at the scene instructed us to not drive this vehicle and to get a loaner which we did. the car was picked up and sent to lexus in freehold. first we were told nothing is wrong and they test drove it and such. they were keeping it for 3 days now they are telling us they are keeping it for 3 weeks. there are reports all over the web on this with over 2000 complaints. it is obvious there is a major defect in their computer system. they really need to stop covering this up as 16 people have died. fyi, this has happened to people in lexus loaners and loaners do not have floor mats. again, luckily the car was only 15 feet in front of me what if it was 100 ft! *tr
08/07/2009120001
 I was pulling into a parking space with my foot on the brake, almost to a complete stop when the car suddenly accelerated & i went up over a curb & hit a transformer. the distance was only about 8 feet. i do not know how fast i was going probably about 15 - 30 mph. i moved the transformer about 3 feet. (the transformer weighed about 1/2 - 1 ton)9i i do not know how the car accelerated. *tr
VEHICLE SPEED CONTROL - ACCELERATOR PEDAL
01/01/19011
 2008 lexus is250. consumer states when she turned into a parking space, the vehicle suddenly jumped over the concrete barrier and stopped within inches of hitting a brick wall.