Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE - BODY
01/04/201274000
 Tl-the contact owns a 2004 lexus ls 430. the contact stated that she was placing items in the trunk when the trunk lid unexpectedly slammed shut. the contact suffered injuries to her finger as a result of the failure. an authorized dealer was notified, but offered no assistance. the manufacturer was also notified via email and the contact was awaiting a response. the vehicle was not repaired. the approximate failure mileage was 74,000 and the current mileage was 75,000. the vin was unavailable. sm.
01/04/201274000
 Tl- the contact owns a 2004 lexus ls430. the contact stated that while placing items in the trunk, the automatic trunk quickly shut causing injury to the contacts finger. the dealer was contacted, but denied any assistance with repair to the failure. the manufacturer was notified by email, but the contact did not receive a reply. the vehicle was not repaired. the approximate failure mileage was 74,000 and the current mileage was 75,000. the vin was unavailable. nw